Dear sstayer123, Ms. Stayer, I am so very sorry for your recent bad experience at the Sandusky/Milan Red Roof Inn. I felt horrible that your stay was anything but satisfying. I spoke with you on Saturday evening October 13 regarding your stay, so I am very confused as to why you said you are waiting for the manager to respond.... More

Thank you for your recent review of the Sandusky/Milan Red Roof Inn. We appreciate the kind words about our breakfast and staff. I am glad you had a good night's sleep in our beds. I am sorry that you found our Red Roof Inn outdated. We updated with new chairs in the guest rooms and new bedspreads last spring. We... More

Thank you for your review of the Red Roof Inn Milan, OH! We appreciate the kind review and I am certainly glad you enjoyed your stay. Whenever we have a room with a sofa bed available, we do try and offer those in place of a rollaway bed, since they are a bit more comfortable. I am sorry that there... More

Thank you for your review of our hotel. Like I have said in previous post's, we do get a lot of people that would rather stay here versus paying the higher prices that you can pay closer to the park. Our continental breakfast is one of our biggest successes! We have guests tell us all the time it is wonderful... More

I am sorry that your experience, albeit short, was anything but perfect. We strive to excel in guest service and like to think we provide clean rooms at an affordable price. That being said, we were aware of some rooms that had some uncomfortable mattress and have replaced the ones where our guests have complained in the past. As far... More

Thank you for your review. I am certainly surprised that you thought our hotel was outdated. Yes, we are an older hotel, but we have done many renovations to the property over the last year, with more to come in the next year. Last winter, we painted the entire hotel, remodeled a large portion of guest rooms and have updated... More

Thank you so much for your review of the Red Roof Inn Sandusky-Milan! Yes, we are a little futher away from Cedar Point but our prices compared to hotels closer to Cedar Point are more reasonable. We are conveniently located about 10 miles (about a 15 minute drive) to the park. I frequently have guests tell me that they are... More

Thank you for your review! I am happy to report that as of last week, we have purchased new mattress pads for our beds and have replaced some very worn mattresses with brand new ones. We appreciate all comments and reviews because it only helps us to become a better hotel and be able to accommodate our guests that much... More

Thank you for your review of the Red Roof Inn Sandusky-Milan! We appreciate all comments about our hotel. I am very happy you enjoyed yourselves and hope to see you again next time when in the area! More