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Best Budget Inn Sandusky

1.5 of 5
5918 Milan Rd, Sandusky, OH 44870
Hotel amenities
Best Budget Inn Sandusky
Ranked #33 of 35 hotels in Sandusky
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62 reviews from our community

    Trip type
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Date Rating
Caledonia, Michigan, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 August 2012

we checked in and management was rude and unhelpful. went to our room and it was dirty puke on the window sill spiders and webs. sent up cleaning crew and they didnt clean anything we pointed out. there was mold on the ceiling and told us we can stay or leave and he'll refund our money. his excuse on the... More

Was this review helpful? Yes 3
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
27 August 2012

Thank you for taking the time to relate your recent experience at our hotel property. Although this particular property is certainly geared toward the budget-conscience family or individual, there's no reason to expect anything less than a clean, comfortable, safe environment. Unfortunately, I don't think you actually encountered any of our management staff--because NONE of us would have treated you... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 14 August 2012

If you like mold and a spider infestation then this is the place for you. We arrived 8/11/2012 Saturday afternoon around 3pm and the rooms stunk of mold/mildew and this was AFTER rooms had been serviced. There was a gaping hole in the ceiling above the bath tub. The carpets were dirty, smelly, and heavily soiled (need pulling up). The... More

Was this review helpful? Yes 4
See 2 more reviews by Dennis R for Sandusky
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
27 August 2012

Thank you for taking the time to review your recent stay at our hotel property. Although, as you mention, this is a seasonal, buget-consience property--and the rates reflect that, there's no reason for anything less than clean, comfortable surroundings. We will continue to work with our maintenance and housekeeping staff to ensure that the items you brought to our attention... More

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1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 26 June 2012

We arrived late in the evening after spending the day at Cedar Point. When we walked into the room, it was filthy. The carpet had not been vacuumed, and the bathroom was dirty. When we called down to the desk they offered us a refund if we wanted to leave ( yeah really want to go looking for a different... More

Was this review helpful? Yes 1
Management response:
27 June 2012

Thank you for taking the time to let us know about your recent experiences at our hotel. Although we fell short of the mark in your particular situation, I'm glad that you were able to find a room that met your standards. I'm also glad that our manager recognized your inconvenience and offered to reduce your rate. The comments that... More

Detroit, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 May 2012

Room smelled musty but after leaving the door open and a spray of Lysol the room smelled better, room was descent size,double beds enough room for 2 adults and 3 teens, i brang a twin size air mattress for the youngest fit perfect with a little rearranging of a table and two chairs,television was out dated but served it's purpose... More

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
3 June 2012

Thank you for taking the time to relate your experiences during your recent stay at our hotel. Comments like yours help us to work on continuous improvement and they provide us with material from which we can better train our staff. We hope you'll decide to stay with us again on your next visit to Sandusky! More

Punks from Detroit
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 14 October 2011

I have never in my life written a bad review for a hotel. I will start this one off by saying that it was a roof over our heads and served that purpose. That is about all I can say. We got a room with 3 beds as we had 5 people in our party. The room was spacious, but... More

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
6 May 2012

Thanks for taking the time to review our hotel property. As you can imagine, managing a seasonal, budget-conscience property like the Best Budget Inn is sometimes more challenging than managing a brand-new property with a full-slate of amenities. That said, however, we're very committed to providing a safe, clean environment for all of our guests, complete with a staff who... More

West Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 September 2011

Our first night was a tough one. Mold on the walls. Mildewy smell. There was a hole in the bathroom ceiling, dripping water from the leaking toilet on the second floor, onto your backside when sitting on the toilet. The staff switched us to a much nicer room the next morning. That first room needs some serious repairs done!

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
6 May 2012

Thanks for taking the time to review your stay with us. We regret that the room you were first placed in didn't meet your expectations (and from you relate, it wouldn't meet mine either). I am glad to hear that our staff was attentive to your needs and made the proper and necessary chances. We hope to welcome you back... More

Bloomingdale Oh
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 August 2011

We arrived 7 women they gave us room 120 in the old part of inn we walked into the room and it was a room from hell. The floors were filthy and so off level you would have rolled out of your bed. My mom went into the bathroom and their were mouse dirt in the drawers. In the one... More

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
6 May 2012

I am glad to hear that you were moved to a room that met your needs and that the issue with the first room was resolved. As evidenced by our staffs' quick remedy to the problem, we're fully committed to good customer service while staying true to our budget-conscience mission. We hope to welcome you back on your next stay... More

Clarksburg, West Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 July 2011 via mobile

We stayed here last night and it was one of the worst places I have ever stayed. We picked a less expensive Place because we were only going there to sleep after spending the day at Cedar Point. But it wasn't worth the money we saved because I was so grossed out I could not sleep. The pull out sofa... More

Was this review helpful? Yes 2
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
6 May 2012

I am sorry that the experience you described during your stay didn't meet your expectations. We are very committed to quality customer service while maintaining our mission of being a budget-friendly hotel. We have put a number of changes into place for the 2012 season that are aimed to improve our guest satisfaction. Thank you for bringing your issues to... More

Buffalo, New York
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 22 cities Reviews in 22 cities
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 28 July 2011

I guess in this case I got what I paid for. My family decided to take a nice overnight trip to cedar point I went onto one of the discount hotel sites and saw this hotel and figured how bad could it be and just for a few hours to re energize for a drive back home! This place was... More

Was this review helpful? Yes 4
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
6 May 2012

I am sorry that your stay at our property didn't meet your needs. As you indicate in your review, our hotel is definitely aimed toward the budget-conscience guest. Although no one should expect a fancy stay in our property, they should expect a clean, safe, functional stay. Our committment to that end has been our putting in place a new... More

Kansas City, Missouri
1 review
1 of 5 stars Reviewed 24 July 2011

I would not recommend this hotel to anyone. The service was lousy, the desk clerck questioned everyone of our needs weather it was extra towels, pillows, etc. For the price we paid we could have paid another 30-40 dollars and stayed at a much better hotel.

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at Best Budget Inn Sandusky, responded to this review
6 May 2012

We are truly sorry that your stay didn't meet or exceed your expectations. Although our property is amed at the budget/economy market, that doesn't mean that you should expect anything less than clean, comfortable, safe surroundings. Rest assured that we continually focus our staff on these goals. Thank you for taking the time to review our property! More

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Additional Information about Best Budget Inn Sandusky

Also Known As:
Best Budget Inn Sandusky Hotel
Best Budget Inn Sandusky Hotel Sandusky
Budget Inn Sandusky
Sandusky Budget Inn
Best Budget Inn Sandusky Ohio
Address: 5918 Milan Rd, Sandusky, OH 44870
Region: United States > Ohio > Sandusky
Amenities:
Business Centre Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #33 of 35 hotels in Sandusky
Price range (per night): RM160 - 326
Hotel Class:1.5 star (1.5*)
Official Description (provided by the hotel):
Big Savings Hotel. Bring the family and friends along to enjoy our selection of larger 1, 2, and 3 bedroom family-style rooms, as well as rooms with a separate two-person Jacuzzi. Your stay includes free HBO and ESPN, free local calls, and an outdoor pool. We also offer a game room, laundry service, and easy access to local restaurants, shopping, and entertainment. ... more   less 
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