This is one very nice hotel the rooms are very upscale and the suiets are even better only draw back is you have to valet park the decor is nice also the service was A1.The corner suite is super and the presidents suite are big as a house.

We got in late Thursday and received immediate attention from the valet and a quick check in at the front desk. Our room was clean and the bed was comfortable. The pillows were horrible, but I don't usually expect much from hotel pillows. The bathroom looked like it hadn't been touched in 20 years. Paint/wall paper was peeling off. There... More

Overall decent stay. Location was perfect and we had a good view of the river. Many dinner options walkable. $16/night valet service seemed a bit much for a city the size of Toledo and it got chaotic around check out. We parked across the street in a garage for half the price. Room had nice TV, OK bed, dark bathroom.... More

Stayed here this weekend with a family group. First the good: Good location for our purposes. Downtown with a nice view of the Maumee River. Good welcome at Reception. Elevators work great even when hotel is very full. Free wireless internet is good. Decent selection of food and snacks available for purchase in area next to Reception. Inexplicably the sodas... More

This was the absolute worst hotel I have ever stayed in. There was drunk people running around screaming friday night and the hotel did nothing to silence them. The on Saturday at 2:00 a man named Dre used his key card to enter our room. He claimed the computer marked it as dirty and vacant and gave us a huge... More

I stayed two nights at this hotel and was not impressed. The quality of the rooms was poor to average at best. The gym is tiny--don't let the pictures fool you. The restaurant downstairs is unimpressive. I went down for breakfast one morning, and it was obvious the breakfast buffet had been sitting for hours. The front desk staff was... More

Cannot even begin to explain how bad it was...everything was terrible. Never again!! The worse service my business partners and I have ever experienced. Poor excuse for a hotel, we would have rather stayed at a ref roof inn. Absolutely disgusting in every aspect of our stay!!

Stayed two nights while I was checking out some apartments in the neighborhood. Room was clean, spacious, temperature was perfect, great view of the river. Downtown has some good bars with good live music in the neighborhood. Valet parking is $16 a day, kind of lame that there isn't any free self-parking, but whatever. I would stay here again.

I spent two months making frequent business trips to Toledo with colleagues and our first choice was the Grand Plaza, which used to be a Crown Plaza, but now is a Best Western. I've stayed here when it was a crown plaza, they had a very nice executive suite on the top floor. The first week we arrived, they lost... More