room 224, Clean & comfortable as we have generally found at HIE. Westside rooms on level 2 & 3 have small balconies where a sunset was enjoyed-only has one chair though. Front desk person friendly & helpful with both a room upgrade and restaurant info. Location is fine in relation to two busy streets and is close enough (3/4 mile)... More

I regularlly stay at HIE properties when I travel. I must commend the staff at the Muskogee HIE for going out of their way to help out. I needed directions on a couple of occasions and they were spot on with the map. I regularly get something for breakfast when I stay at HIE's but the lady taking care of... More

I have stayed here on 2 previous occasions and found it to be "OK,but..." After last night and this morning, I have to ammend my prior reviews. When we arrived last night, (and still this morning) the carpet outside the front door was filthy - cigarettes butts and what appeared to be shredded Kleenex all over it. The worst was... More

Reserved room for two nights for family medical emergency and got a good price from Priceline. The front desk was great, Donna, I think. We got early check in. Room was clean(not so much for a chair), but overall very acceptable and comfortable. It's off the highway and so was very quiet. Breakfast was very good for free - eggs,... More

Checked into hotel about 3:00 in the morning after traveling. Key machine was malfunctioning and had to wait for about 5 minutes to get a room key. We were given a first floor room and the keys didnt work. Went back to desk and got a key that finally worked. The room was clean, however, the bathroom door was dragging... More

Although the hotel was clean and the staff friendly the rooms needed an update. Most of the newer hotel have the comfort top mattresses, this was the old fashion type mattress, very hard. The pillows were hard as rocks The TV was terrible,video and sound were out of sync. Don't even go down for the so called breakfast, it was... More

We checked in the hotel...after a long day on the road. I trust Holiday Inn express hotels to be comfortable..clean and well managed...or would stay at the local Hampton Inn. Things seemed okay...but the manager gave us incorrect information on wireless in the room (told us there was none)...the pool was cloudy...and when I got up at 4AM to take... More

Had reservations that had been secured with my personal credit card. When we travel, we all ante a certain amount and get a debit card from our bank. We use this card for gas and lodging. This hotel has a policy that they will not take a card like that because it has no name on it and if the... More

This Hotel is by far one of the nicest hotel I have ever stayed at. While in our room, I forgot that I was even staying in a Holiday Inn Express and not some 5 star hotel. The room was decorated so nicely and not the usual traditional fare. The bed was so comfortable. Even downstairs, the breakfast was great... More