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Residence Inn Oklahoma City South/Crossroads Mall

3.0 of 5
1111 East I-240 Service Road, Oklahoma City, OK 73149
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Residence Inn Oklahoma City South/Crossroads Mall
Ranked #45 of 130 hotels in Oklahoma City
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    5
    9
    1
    1
    2
Date Rating
Balikpapan, Indonesia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 April 2012

I stayed here for almost a month on last June for business purpose. What I loved from Residence Inn hotels by Marriott is their interior and room lay outing. It's almost same everywhere. I have stayed for almost 4 months on Residence Inn near Houston Int'l Airport and then moved to this place in OKC. I got almost same room,... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
26 April 2012

Thank you for your review. It's great to hear the good feedback. I'm glad you had a good stay with us. I'll be sure and share your comments with all the staff. I hope you will stay with us again, when you return to Oklahoma City. More

Ebensburg, Pennsylvania
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 February 2012

Stayed at this hotel for a week during a business trip. Staff were caring, attentive and overall coldn't have been better. Room was clean, bright and very confortable. Breakfast was delicious and the attendants were actually available to help and make sure that everything was replenished. More

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Upstate NY
Senior Contributor
37 reviews 37 reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 28 January 2012

It's a great place with friendly helpful staff. The room was quiet, clean and comfy. Several restaurants nearby. Breakfast was hot and good. More

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Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 January 2012

The hotel staff was exceptionally friendly and helpful. They were proactive to identify and meet our needs. They helped our children (3 and 7) feel comfortable and welcome and even had treats for the dog. The pool was bright and clean with earlier closing hours for kids so adults could enjoy the hot tub alone later. The food was excellent... More

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Madison, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 November 2011

Staff was very friendly and more than willing to give us a late checkout because we were having maintenance issues with our vehicle. This is a newer "hotel" style residence inn which was nice. Also, there is a Texas Roadhouse restaurant and a AMC movie theater across the street, so it is easy food/entertainment. The indoor pool and hot tub... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
15 November 2011

Thank you for your review of your recent stay. I'm glad we were able to assist you during your stay. I'll be sure and share with our housekeeping team, and the front desk team regarding your review. Good luck with the rest of your travels this year. Sincerely, Residence Inn by Marriott Oklahoma City South, Staff, and Greg Smith, General... More

Wichita
1 review
4 of 5 stars Reviewed 22 September 2011

I stay here often. It's not the fanciest hotel, but it is clean and affordable and every single one of the staff is so friendly and nice. If you have any problems at all, just call and they will take care of it. Love you guys! More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
27 September 2011

Thank you for the nice review. I will be sure to share with all the staff. They like to hear about what our guests' have to say about them. The good and the bad, it helps us all continue to strive to do better. Sincerely, Greg Smith and All the Residence Inn Oklahoma CIty South Staff!! More

Rockport, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 September 2011
2
people found this review helpful

THIS PLACE IS A DISGRACE FOR A HOTEL!!!! Our family LOVES to stay in Residence Inn's Suites across the nation, but NEVER AGAIN at this one. We were visiting our daughter to give her our blessing on her engagement. We had not met her fiance & hadn't seen her for 4 yrs!! This should've been the most joyous occasion, but... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
13 September 2011

As always, as painful as it may be to hear we fail our guests, unfortunately, we do fail at times. THis is by no means an excuse, but our acceptance of how myself, as the General Manager, and the employees of the Oklahoma City Residence Inn South definiately failed to provide what our management company, Marriott, and our own standards... More

KANSAS
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

This was one of the best Residence Inns we have aver stayed in! The location was off the highway so you could not hear the traffic and right next door to a mall and Huge movie theatre. The big difference at this hotel was the staff, espcially Lisa at the front desk. Also, this is right next door to a... More

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See 2 more reviews by BGDUDE for Oklahoma City
Blue Springs, Missouri
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 June 2011
2
people found this review helpful

We go to Oklahoma City often for business and love the quality and service we consistently get. They have a very nice indoor pool and jaccuzzi and beautiful rooms with appliances and kitchen utensils. Free breakfast included. More

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See 5 more reviews by playnmusic for Oklahoma City
Mt. Calm
Top Contributor
50 reviews 50 reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 28 May 2011
1
person found this review helpful

Great staff. I am a return vistor at least once a month to the hotel. All the folks are nice and always friendly. The best is the lady that runs the evening snack/light dinner service. rooms are always cool when you arrive. More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
31 May 2011

Thank you for your recent stay, and the review of the hotel. We are always glad to have feedback from our guests. Greg Smith, General Manager, Lisa Roche Assistant GM, and all of the Residence Inn Staff. More

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Additional Information about Residence Inn Oklahoma City South/Crossroads Mall

  • Residence Inn Oklahoma City
  • Oklahoma City Residence Inn
Address: 1111 East I-240 Service Road, Oklahoma City, OK 73149
Price range (per night):* RM431 - 576

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Residence Inn Oklahoma City South/Crossroads Mall
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