I just checked in to this hotel, staying for 3 night conference. The front desk was nice enough, very helpful and let me check in early (I'm Marriott Gold reward member). The room was OK at first, upon closer inspection I found it not clean at all. Shower walls were dirty, clearly not scrubbed down. Desk work area had long...
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Thank you for your feedback about your stay with us earlier this month. It is our mission to ensure that every guest has a comfortable stay and your comments will be used for continuous improvement.
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Ewww.... That is the only thing I can say about our bathroom. The room itself was okay, fairly clean, but the bathroom was gross. Tons of different type of body hairs on the bathroom floor, from obviously different people (Caucasian as well as black etc...) It was like they hadn't cleaned the bathroom well in a long time.
On the...
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Thank you so much for your feedback about your stay with us. It’s disappointing that your stay was not absolutely perfect. We certainly would have loved the opportunity to have made improvement during your stay. We hope that you will give us another try on your next trip to Bricktown.
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Checked in only to be told that the king bed I reserved was not available, "sorry" she says, nothing else but 2 beds. Mmm, guess I can live with that but voiced that there were several Marriott properties in the area and I would defently not be staying at this hotel again, after a reservation is just that, I reserved...
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I understand how disappointed you must have been when we did not quickly meet your request upon arrival. Please accept my sincere apology and a thank you for your feedback. We will use your comments to continue our high levels of service.
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This is a hotel that is just steps away from great restaurants, etc in Bricktown. It is right across the street from the Cox Convention Centre and Myriad Botanical Gardens.
Many things within walking distance.
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Thank you for your compliments about our hotel staff, services and location. We strive to make every guest stay memorable.
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This was the second time we've stayed in this hotel so my daughter could attend a concert at the Chesapeake Arena. Both times I've requested balcony rooms and received them.
The rooms are nice and clean, although they are pretty expensive, but the convenience to the arena, makes it worth it.
Beds are comfy with tons of pillows!
My only...
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Thank you so much for taking the time to review our hotel. We make every effort to offer a great value in Downtown Oklahoma City. We do offer complimentary WiFi in all of our guest rooms and public spaces. I will review our current in room collateral today to ensure that the directions are both concise and clearly written.
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We booked this just a couple of days before our stay with Marriott Rewards Points (only 15,000). We were to Arkansas from a vacation in New Mexico. As we pulled up to the hotel, we were shocked by the roadblocks and crowds of pedestrians in the area and soon learned that the OKC NBA team (Thunder) was playing the Spurs...
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Thank you for your kind comments about Oklahoma City, Bricktown and the Courtyard by Marriott Downtown. I'm glad that we were able to make your last stop on the way home to Arkansas enjoyable!
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My son and I went for a Thunder game and stayed on a friend's recommendation (BTW, this property is literally only a few yards from the Chesapeake Energy Arena where the Thunder play, which made our walk to the game and our seats about five minutes!). Also on our agenda was a stop at the OKC Memorial/Museum. Perfect spot to...
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Thank you for your comments about your recent stay at the Courtyard by Marriott Oklahoma City Downtown. I'm glad that you had the opportunity to relax and renew in the heart of downtown OKC. It was our pleasure to serve you!
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The Bad:
We specifically reserved a balcony room and were told that if we called in advance, they would hold one for us. We called the day of our check in and were told that they had none left. Perhaps we should have called the day before, but when a hotel allows reservations of a particular room type, they need...
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Thank you for giving us feedback about your stay this past weekend. We do make every effort to ensure that all guest requests are meet. Clearly, we did not meet your initial expectations and I apologize for any inconvenience this caused. We are currently completing a comprehensive guest room renovation that will ensure premier accommodations.
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Family of 3 adults and one child. Room was very tight for all of us. Great view of Brick Town and within walking distance of Brick Town. They had valet but we didn't use it although we should have. Parking was free in the parking garage behind the hotel but the elevators were and long distance. It was difficult to...
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Thank you for taking the time to post a review about your stay at the Courtyard by Marriott Oklahoma City Downtown. I'm glad that you able to experience all of the great Bricktown venues. Certainly, parking downtown can be challenging and we are pleased to offer valet and self parking in our adjacent garage. I will certainly pass along your...
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My family stayed at this Courtyard during a trip to OKC for a Thunder game. Upon arrival, we determined that our reservation was for the NW OKC location. The staff cancelled that reservation for us and booked us at this location, which was perfect for our trip. Highly recomend this hotel.
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Thank you for staying with us at the Courtyard by Marriott Oklahoma City Downtown. It was our pleasure to accommodate you for your visit to the Chesapeake Energy Arena.
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132 Reviews
261 Reviews
