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BEST WESTERN PLUS Cimarron Hotel & Suites

315 N Husband Street, Stillwater, OK 74075-5235
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BEST WESTERN PLUS Cimarron Hotel & Suites
Ranked #5 of 14 hotels in Stillwater
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    12
    4
    4
    1
    1
Date Rating
Tulsa, OK
Top Contributor
87 reviews 87 reviews
Reviews in 28 cities Reviews in 28 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 22 April 2012

Reserved a room with 2 queen beds plus a fold out sofa (because was traveling with 4 children)) then confirmed twice before arrival direct with this property. Showed up & they had given our room to others & could only offer a room with 2 queen beds, could not accommodate us at another motel. Will never stay here again. More

Was this review helpful? Yes
Linsey Kennedy, General Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
2 May 2012

We do appreciate your feedback and we would like to sincerely apologize for the problems that you had during your stay. We will take into consideration everything that you have commented on and try to implement changes to make our other guests stays more comfortable. Thank you for your time and review. We hope that if you ever travel back... More

Kansas City, Missouri
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 26 March 2012

Not terrible, far from fabulous. The hotel is beautiful and extremely clean. Kudos to all the housekeepers. Our room was very nice......but when we entered ,our 6 year old ran a Ross the room and jumped on the bed. A minute later we had a call from the front desk saying guests were complaining about the noise. Really?! It was... More

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Linsey Kennedy, Director of Sales at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
28 March 2012

Here at the property, we do appreciate your feedback. We will take into consideration everything that you have commented on and try to implement changes to make our other guests stays more comfortable. Thank you for your time and review. We hope that if you ever travel back to the Stillwater area, that you will give us a chance to... More

Arlington, Virginia
Senior Contributor
31 reviews 31 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 January 2012

In December 2011, I enjoyed staying for the first time one night at the Best Western Plus Cimarron Hotel and Suites in Stillwater, Oklahoma. Because the property was lightly occupied that particular day (December 25), the front desk kindly and complementarily upgraded me to a king suite. The suite consisted of two large adjoining rooms, one a living room including... More

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Kansas City, MO
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 November 2011

I stayed at this hotel for 1 night and let me tell you it's actually the best Best Western I have EVER stayed at. The front office staff were very helpful and full of knowlege. Beds were so comfortable, I didn't want to get out of bed. If your going to stay in Stillwater, please give this hotel a try.... More

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Lisa Dalton, Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
21 November 2011

Thank you for all of your wonderful comments! We pride ourselves in having the best overall experience for each of our guests. All of our staff members work hard to ensure that everything from check in to check out is as wonderful as possible for you. We hope to see you again soon! More

Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed 4 November 2011

I was working in the Stilwater area and stayed at the BW Cimarron Hotel. This facility is excellent and the staff is great. I had no problems until I needed to stay an additional night. Before I left for the day, I stopped by the front desk to let them know I would need to stay an additional night and... More

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Lisa Dalton, Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
10 November 2011

Due to the overwhelming number of people that come to Stillwater for game day weekends, we do book nearly 6 months in advance. This aspect makes it very hard to accomodate extended stays, however we do try our best to provide each and every guest our full devotion to great customer service. More

San Antonio, Texas
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 31 October 2011

We stayed at the BW 'Plus' Cimarron Suites last weekend for OSU's Homecoming. It really is 'Plus' - with lodge-like decor and great service down the the cookies that were on the tray by the front desk, this is not your daddy's Best Western. This is my second stay at the Cimarron. It's a perfect location for anything you plan... More

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Lisa Dalton, Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
10 November 2011

Thank you for sharing your great comments with us! We always appreciate feedback from our wonderful guests and we hope you stay with us in the future! More

Afton, Oklahoma
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

very nice and clean,smells good, great location,exercise room,and wifi,what more could you want. free breakfast the hot food so so but toast,juice and cereal.walking distance to manyeating places More

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Norman, Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 September 2011

I went to this hotel and was pleasantly surprised. I was in town for a business trip and pulled in the location was great right next to OSU campus (as great as that can be for an OU sooners fan!!!) the houses and apartments next door were a bit scary but what do you expect for college apartments right? Walking... More

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Lisa Dalton, Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
10 November 2011

Thank you for your wonderful comments! The Loft Lounge is one of my favorite aspects of our hotel, however I do agree with the door situation. I am currently thinking of ways to make the entrance more inviting! We pride ourself on our friendly staff and fantastic customer service, and we hope that you stay with us in the future! More

Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 September 2011

As a local company, RDD holds monthly business meetings at the Cimarron in addition to recommending the Cimarron to all of our out-of-town partners who travel to do business with us. We've always received the highest degree of respect and professionalism from the Cimarron staff, outstanding service that goes above & beyond and the location and amenities are second to... More

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Lisa Dalton, Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
10 November 2011

Thank you for the excellent comments! We love entertaining our guests and make it a priority to have the friendliest staff in town! We hope you come back to stay with us in the future! More

New York City, New York
1 review
3 of 5 stars Reviewed 30 August 2011

Overall our stay was very nice. However, make sure you are not booked in a room underneath the bar! After checking in on a Friday we realized we were under the bar and when returning to the hotel around 9:30pm we asked to switch rooms. The front desk told us that there were no other rooms available. We went to... More

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Lisa Dalton, Manager at BEST WESTERN PLUS Cimarron Hotel & Suites, responded to this review
10 November 2011

Thank you for your kind words about our wonderful property! We do apologize for the noise level underneath the bar. The way that a room would become available that late is simply explained by a cancellation. Our general cancellation policy is 3PM the day of, however some may choose to pay for the room and cancel at the last minute.... More

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Additional Information about BEST WESTERN PLUS Cimarron Hotel & Suites

315 N Husband Street, Stillwater, OK 74075-5235
Price range (per night):* RM427 - 465

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BEST WESTERN PLUS Cimarron Hotel & Suites
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