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Hilton Eugene & Conference Center Hotel Reviews, Eugene

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Hilton Eugene & Conference Center

3.0 of 5
66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene & Conference Center
74 traveller photos
Ranked #22 of 32 hotels in Eugene
3.5 of 5 stars 221 Reviews
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221 reviews from our community

Traveller rating
    36
    71
    61
    38
    15
See reviews for
Families
43
 
Couples
47
 
Solo
21
 
Business
80
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Portland, United States
1 review
“Use your "Do Not Disturb" sign”
4 of 5 stars Reviewed 13 May 2013 NEW

Nice facility in the heart of Eugene, with clean and comfy rooms, great bathroom supplies, and wonderful staff. Close to delicious restaurants Rye and Belly. Make sure you use your "Do not disturb" sign as the rooms are maintained by a zealous cleaning staff. Clearly, there could be much worse problems than that, but no need to enter my room... More

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Review collected in partnership with Hilton Hotels & Resorts

Stillwater, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Nice Hotel”
4 of 5 stars Reviewed 9 May 2013

This is a smaller Hilton, not so posh but very comfortable and clean. It's in a good location, near downtown with lots of shops as well as lots of restaurants and bars (easy walking distance). Staff is nice and helpful, and overall it's a good relaxing place.

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
9 May 2013

Dear TripAdvisor Member, Thank you for taking time to share your review of our hotel. Your feedback is important to us and very much appreciated. I am very pleased that you enjoyed our excellent downtown location. There are indeed many great shops and unique restaurants in the downtown neighborhood that our guests are able to enjoy. I am equally pleased... More

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Service and a nice room for a good price”
5 of 5 stars Reviewed 7 May 2013

I recently stayed a week in the Hilton Eugene Conference Center. The staff was very helpful. From the front desk to the cleaning staff, everyone treated you as you were their most important guest. Great Customer service. The hotel is right in the center of night clubs and some nice places to eat. The hotel also had really good food.... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
9 May 2013

Dear TripAdvisor Member, Thank you for sharing your review about your recent stay at our hotel. Our guest feedback is very important to us and we appreciate the opportunity it provides. I am very happy that you found all of our staff to be warm and welcoming. The team takes great pride in delivering exceptional hospitality and ensuring every guest... More

Corvallis, Oregon
Top Contributor
387 reviews 387 reviews
28 hotel reviews
Reviews in 50 cities Reviews in 50 cities
75 helpful votes 75 helpful votes
“Nice stay, once we found a better price online”
4 of 5 stars Reviewed 6 May 2013

We stayed 1 night at the Hilton while attending an event downtown. It was great that we were able to get into our room early and the front desk agent, Tako, was so friendly and helpful. This place is walking distance to Saturday Market, 5th St. Market and many downtown shops and restaurants. The rooms have a nice view of... More

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See 12 more reviews by plaidbagel for Eugene
jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
9 May 2013

Dear TripAdvisor Member, Thank you for sharing your review of your recent stay at our hotel. I greatly appreciate the opportunity your feedback provides. I am pleased that you enjoyed many of the wonderful amenities we have to offer, as well as our terrific downtown location. The Saturday Market is a very popular destination for our guests. We are currently... More

Manchester WA
1 review
“WONDERFUL HELP”
5 of 5 stars Reviewed 29 April 2013

The bellman at the Eugene Hilton, Robert (from Brooklyn), was EXTRAORDINARY. He went far beyond his duties. He provided the information we needed, made sure we were comfortable and that all our needs were met. My friend was handicapped and he treated her with the utmost respect and care. We travel often and have never had a bellman treat our... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
2 May 2013

Dear TripAdvisor Member, Thank you for taking time to share your review of our hotel. We appreciate the opportunity that your feedback provides us. Robert is indeed a tremendous team member! His genuine hospitality is frequently commented upon by our guests. We are very fortunate to have him at our hotel. I will be sure to share your comments with... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Do Not Go to This Hotel Ever”
1 of 5 stars Reviewed 27 April 2013

I was here the weekend of April 26-27 2013 for a weight loss convention and were told by the chapter to be here for morning workshops and classes. We could not get a room till almost 4pm and never were told this was going to happen. The food for us thousands and thousands of chapters in Oregon was very high... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
1 May 2013

Dear TripAdvisor Member, Thank you for sharing your review of your experience at our hotel. We sincerely apologize if you felt in any way unappreciated or unassisted during your stay. This has been addressed with our team and we will be attempting to contact you to better understand your experience. Thank you again, we look forward to the opportunity of... More

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Portland
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Hilton priced, but no Hilton quality”
3 of 5 stars Reviewed 25 April 2013

We were at a convention recently and, although the convention rate included parking and wi-fi, we were not impressed by this older property. Eugene is not that large a city to pay rates as high as we did. The coffee service in the room had atrocious coffee and the pink packages of sweetener were solid and had to be broken... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
27 April 2013

Dear TripAdvisor Member, Thank you for sharing your review of our hotel. Our guest feedback is very important to us and we appreciate the opportunity it provides. I am very sorry that we did not meet your expectations for this stay. We are currently under renovation with updates to all of our guest rooms and public space. I am positive... More

Portland, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Candy Coated to look good on the outside”
2 of 5 stars Reviewed 23 April 2013

lots of overlooked details in this place. Customer service could been a lot better. when addressing what was needed employee looked as if it was no big deal! So I would of rather stayed at Motel 6 or something like that.

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Review collected in partnership with Hilton Hotels & Resorts

jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
27 April 2013

Dear TripAdvisor Member, Thank you for taking time to share your review of our hotel. I appreciate the opportunity that your feedback provides. I am very sorry we did not provide the service or amenities you expected during your trip. Our goal is to always provide an exceptional stay for our guests and I will ensure all teams are working... More

Dallas, Or.
1 review
“Over priced! Rip off!”
1 of 5 stars Reviewed 18 April 2013

Stayed 4/15/13 one night, they charged $130 for the room plus $15 for parking then come to find out WIFI for our room was another $10, for Pete sakes even the cheapest hotels have free WIFI. The room was average, the food was average, but the staff was nice. I will never stay in that Hotel again.

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
22 April 2013

Dear TripAdvisor Member, Thank you for staying with us and sharing your feedback, we greatly appreciate your input. I apologize that you did not find value in your recent stay. We do strive to meet the needs of all our guests and will consider your comments as we work toward this goal. Please know that we have many room packages... More

Vancouver, Washington
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“A Comfortable and Peaceful Room is Always Appreciated!”
4 of 5 stars Reviewed 15 April 2013

I was in Eugene this past weekend for a conference/seminar I was a speaker at, and the event was at this Hilton property. As noted in the title, the room was peaceful, [the HVAC system was quiet and didn't disturb my sleep as can be the case in some hotels whose HVACs make obnoxious sounds when they turn on and... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
22 April 2013

Dear TripAdvisor Member, Thank you for taking time to share your comments regarding your recent stay with us. We greatly appreciate receiving your feedback. I am very pleased to learn that you had a pleasant stay with us and were happy with the amenities we have to offer. Our hotel team members realize that a comfortable and relaxing stay is... More

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Additional Information about Hilton Eugene & Conference Center

Also Known As:
Hilton Eugene And Conference Center
Hilton Eugene Hotel Eugene
Hilton Eugene Hotel
Hilton Eugene
Eugene Hilton
Address: 66 East 6th Avenue, Eugene, OR 97401
Phone Number:
Region: United States > Oregon > Eugene
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Eugene
Price range (per night): RM313 - 919
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A high-rise hotel offering great city views and close to shops and restaurants. ... more   less 
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Hilton Eugene & Conference Center
66 East 6th Avenue
Eugene, OR 97401
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