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BEST WESTERN PLUS Rama Inn & Suites Hotel Reviews, La Grande

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BEST WESTERN PLUS Rama Inn & Suites

1711 21st Street, La Grande, OR 96850
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BEST WESTERN PLUS Rama Inn & Suites
7 traveller photos
Ranked #5 of 8 hotels in La Grande
3.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    4
    15
    9
    9
    8
Date Rating
Portland, Oregon
2 reviews
“Great Service”
5 of 5 stars Reviewed 3 May 2013

On a recent trip, we had to change plans last minute and the folks at Best Western treated us with the utmost care. They were willing to help with a birthday party that we wanted to throw the next day and did everything they could to make our stay exceptional. The rooms were clean, though a bit dated. There aren't... More

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krystie y, General Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
5 May 2013

Thank you for posting your comments on Trip Advisor. We strive for the best in customer service as well as clean rooms. We're glad that we could help you out with your birthday party. If you're ever traveling through La Grande again, we hope that you will choose our hotel again. Again, Thank you for writing your nice comments on... More

Portland Oregon
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
“Good choice for La Grande”
4 of 5 stars Reviewed 25 April 2013

If you must stay in La Grande, this is your place. Right off 84, I didn't experience much road noise and had a good night sleep. We were there for a mtg so we had Govt. rates which earns the 5 for value. I've stayed here before years ago and don't recall it being worth writing about, but I diid... More

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krystie y, General Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
30 April 2013

Thank you for posting your comments on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More

Albany, Oregon
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“A disappointing stay”
3 of 5 stars Reviewed 6 April 2013

The suite was expensive, cramped and in need of renovations. Old building, not up to usual BW plus standard. We were to spend 4 nights, but found nothing in the immediate area for good restaurants or any shopping, so we left after 1 night. Not pleased. Would not return. While the hotel was average, the whole experience was poor.

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krystie y, Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
8 April 2013

Thank you for posting your review on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. You did mention that your room was small, we... More

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
“Quiet and Comfy”
4 of 5 stars Reviewed 22 March 2013

I stayed here on a business trip. The bed was very comfortable and the room was very quiet. The room appeared to have been recently updated; it was spacious, too. The furniture in the lobby was very sparse, but who spends much time there anyway? The breakfast could have been better.

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See 2 more reviews by Goldfinger13_11 for La Grande
krystie y, Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
2 April 2013

Thank you for writing a responce on Trip Advisor. Your positive comments are very helpful in letting us know what we are doing right and where we need to improve. We are in the process of renovating our lobby and are waiting for our artwork to get approved, so the next time you travel through our area, please stop by... More

Newport, Oregon, Usa
1 review
“Nicely Updated”
4 of 5 stars Reviewed 8 March 2013

Great room- the hotel had recently been updated, The mattress was very comfy. The fitness room, although I'm thankful there was one, could use some free weights and maybe another machine. Pool and hot tub were great.

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Review collected in partnership with Best Western

krystie y, Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
10 March 2013

Thank you for posting your comments on Trip Advisor. It tells us what we're doing right and where we need to improve. It also gets the word out there what improvements we've made on the motel. We hope in the future if you need lodging needs, you will chose the Best Western Plus Rama Inn & Suites. Again, Thank You... More

A TripAdvisor Member
“Excellent location - Very quiet - Friendly staff”
4 of 5 stars Reviewed 22 February 2013

Enjoyed our stay at the hotel. Very central to many restaurants, lots to choose from. We found our room very quiet and the bed was very nice. Overall - a great hotel. Very friendly staff, great place !

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Review collected in partnership with Best Western

krystie y, Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
10 March 2013

Thank you for posting your comments on Trip Advisor, it tells us what we're doing right and where we need to improve. I'm sorry that the pool room was down during your stay, there is never a good time to do any work to the pool room. It is up and running now should you need any lodging needs. Again,... More

La Pine, Oregon, Usa
1 review
1 helpful vote 1 helpful vote
“Nice”
4 of 5 stars Reviewed 21 February 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

krystie y, Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
2 April 2013

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very rude and unhelpful staff”
1 of 5 stars Reviewed 1 January 2013

I would not recommend staying at this hotel. It did not feel like a Best Western Hotel. The person offering to check us in was extremely rude and not at all helpful. We ended up going across the street to stay at another hotel. I stay in Best Westerns often but would never go back to this one.

Was this review helpful? Yes 1
krystie y, General Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
2 January 2013

Dear Cindy, Thank you for posting on Trip Advisor. I'm sorry that you felt the desk clerk on duty was rude and not helpful. We learn from what our guests tell us what we're doing right and what we're doing wrong. In the future, I hope you will give us another try. Again, thank you for posting on Trip Advisor. More

Portland, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Called Best Western Customer Service and got my money back”
2 of 5 stars Reviewed 18 December 2012

I arrived for a one-night stay while on business. I have stayed at Best Western Plus hotels in the past and each experience was good or excellent. I would not call this particular hotel worthy of the Best Western Plus rating. Upon arrival, the breakfast room was under renovation, which is fine, but it looked like a disaster area. There... More

Was this review helpful? Yes 2
krystie y, Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
20 December 2012

Dear Scott, Thank you for writing your concerns on Trip Advisor. I'm sorry that we didn't hear you, as I was sitting in my office and it is right behind the front desk, and there is a bell on the front desk that says " Please Ring Bell For Service". I was the one that made the decision to go... More

Lebanon, Oregon
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Pretty Pricey for the location”
4 of 5 stars Reviewed 30 November 2012

Located on the freeway entrance with a tight entrance to the hotel, this property seems to be charging a premium in a venue of otherwise inexpensive hotels. The room we had was clean, however one of the two queen beds in the room was not only so noisey that you almost couldn't walk beside it without getting an earful, it... More

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krystie y, General Manager at BEST WESTERN PLUS Rama Inn & Suites, responded to this review
3 December 2012

Thank you for writing your post on Trip Advisor. It tells us what we're doing right and where we need to improve. When you checked out, did you by chance stop by the front dsk and let the desk clerk know your concerns about the bed? This way we could go and see if we can make the squeek go... More

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Additional Information about BEST WESTERN PLUS Rama Inn & Suites

Also Known As:
Best Western La Grande
La Grande Best Western
Address: 1711 21st Street, La Grande, OR 96850
Phone Number:
Region: United States > Oregon > La Grande
Amenities:
Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in La Grande
Price range (per night): RM344 - 495
Reservation Options:
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BEST WESTERN PLUS Rama Inn & Suites
1711 21st Street
La Grande, OR 96850
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