We enjoyed 5 nights here. Looks are deceiving - it was just a lovely refuge from city life. Staff was always courteous and helpful. Charlie's Restaurant had good food and a breakfast buffet with good variety, and bar area was lively. Service was good. Enjoyed fireplaces as it rained the whole week. Public bathroom clean & attractive. Room was very...
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I've never written a review on line before but I really thought I should put in a good word for the staff there. they were excellent. When I first arrived , I thought the room was very 'basic' and i thought of finding another Hotel as I wanted to spoil myself a bit with something more luxurious. I realized that...
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Dear phil203,
I am pleased that you found our rooms to be clean and spacious. Brandon is well know for delivering great service and I will ensure he receives a thank you from the management team for providing you with great service. Thank you for sharing your thoughts with the Tripadvisor community.
Kind regards,
Peter Kilbourne, General Manager
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Close to shopping, the convention center, and the arena...with fantastic staff, and a great restaurant...I can't say enough good things about this hotel! Having just gone through a major renovation of their lobby/bar/restaurant and the rooms...this is my favorite place to stay in Portland! I spend lots of time in the Portland area on business and when my business is...
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Dear Perriknows,
Thank you for your loyalty...we absolutely love having you as a guest of ours! I am happy to hear that you are enjoying the newley renovated lobby, rooms, bar and restaurant. Please let me know if I can ever be of assistance and I hope to see you soon.
Warm regards,
Peter Kilbourne, General Manager
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Our stay was an annual one for the Oregon Dental Convention. The staff, parking, clean room and excellent food....all were fantastic. Recently remodeled rooms, lobby and restaurant all look great! Unfortunately, this trip we had two queen beds instead of one king bed. Not a problem except the mattress on our queen was way too soft and squishy. Compared to...
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Dear Luellen L,
Thank you for choosing to stay in my hotel during your recent trip to Portland. I am thrilled that you enjoyed your stay and that you found our staff to be top of the line, Megan and Island are a real asset to the hotel and I am proud to have them on my team. We are...
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I've been staying here every week for the past 6 months, and have had only a few issues. Each time I mentioned something (broken phone and shower head), it has been repaired within 24 hours without issue. The rooms are spacious, and the recently-rennovated lobby, bar, and restaurant are tastefully done (they have moved from traditional furnishings to more of...
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Dear Annaliese-KAL,
Thank you very much for taking the time to share your experience in my hotel with the Tripadvisor community. I am happy to hear that you enjoyed your stay and that you found our service to be WONDERFUL. I look forward to having you as a guest of ours during your next trip to Portland.
Kind regards,
Peter...
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I was here on business, and found this to be a good Marriott. They really tried to accommodate our needs, and when there was a glitch (like an overcharge for a Fax) they compensated with free breakfast vouchers. Charley's restaurant was quite good, and the beet-apple-hazelnut salad was awesome. So was the breakfast buffet. They had all the staples of...
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Dear honurider,
Thank you for your review! I am pleased to hear that you loved our beet salad-it is one of my personal favorites. Our complimentary hotel shuttle runs within a three mile radius of my hotel and is available on a first come first serve basis. I am sorry to hear that we were not able to accommodate your...
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Stayed here for 5 nights. Got the room through Hotwire. Parking is $15 per night and located in basement. Parking is tight and more so if there is an event happening in the area. Asked for a room that was not by any loud noises, such as, elevators or laundry rooms. Had a room on the second floor, that faced...
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Dear ak747gal,
Thank you for writing a review about your experience in my hotel. I love hearing feedback regarding the cleanliness of the hotel and I am thrilled that you found the hotel to be very clean. We recently identified a few weak spots in our Wi-Fi coverage and we have corrected this issue with the addition of more wireless...
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Slightly aged Marriott - currently undergoing some renovation and upgrades.
Very spacious room - the usual amenities you expect - just fine.
My only complaint is that the architecture of the building is somewhat flawed - many rooms are facing a courtyard ( Yes, it is a Courtyard Marriott) next to a busy street (ML King Blvd) and it seems...
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Dear BruderLustig,
Thank you for sharing your experience with the Tripadvisor community. I am very happy to announce that we have completed our lobby, bar, restaurant, meeting room expansion and renovation! I am confident that the finished results will impress you. Please let me know when you make your next reservation so that I can provide you with a room...
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I am a crew member & a frequent guest here for the past few years now. Seeing the newly renovated hotel in the lobby as well as Charlie`s restaurant just blew my mind. Great job Peter! From the time I check in, Bree and Brandon are always smiling & ask how was my flight. This is such a relaxing experience...
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Reviewed 22 November 2011
Dear Rob W,
Thank you very much for your great review! I am glad to hear that you like the renovations that we have done in the lobby and restaurant. We just love showing off our new look! Bree, Brandon and Island are excellent examples of the great service that we provide and I am very proud of them. I...
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It has been a little while since I have stayed here and as usual the dining room staff is awesome including island, meagan and the gang. But the biggest improvement is the new bacon at the breakfast buffet. I love it when a hotel continues to change and improve even when they already are on top. thanks to management for...
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Reviewed 14 December 2011
Dear james p,
Thank you very much for your Kind words regarding the service you received from Island and Megan. I am very lucky to have them on my team! I am so glad to hear that you enjoy our new bacon. We are constantly revising our menu to provide a fresh, local and healthy offering. I hope to see...
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