terrible experience. Air conditioner was broken, management said it would be fixed, we complained, but no one seemed to be able to fix it. Room was 81 degrees, they did nothing except to say they were sorry. The hotel was all booked up, so there wasn't even another room to be substituted. Furniture is very shabby, not up to Marriott's... More

We picked the Residence Inn because it was convenient to the freeway as we were making our way to the Oregon coast. Our first impression of the hotel was good as the front desk clerk was very friendly and helpful. The room was spacious and had a kitchenette, but wasn't anything special. Breakfast in the morning was very crowded and... More

So unclean we had to pack up and leave. The light fixtures were dusty. Both beds had sheets that were visibly not clean. As I walked out of the lobby I saw a pill on the floor of the lobby and figured it probably had been there for a while and nobody probably cared. The staff was very friendly, but... More

This hotel is a new favorite of ours. The suites are spacious, very clean and have all the comforts of home. We stayed in a one-bedroom suite with a full size refrigerator and freezer, cooktop, microwave, soft comfortable bed and very nice flat screen televisions, to name just a few of the things that make this room great. There's even... More

Overall great stay. Phone woke us up at 6:30 a.m. for a wake up we didn't order. Bed was old feeling. Manager came to check out a noise complaint st 10 pm and found my wife, 3 year old and myself in bed. Kind of strange. Very good breakfast, pool, and helpful check in. Would stay again most likely.

Friendly Staff from the moment we walked in. Room was spacious and clean and warm. Well located and value for money with easy access to the Hwy and Salem. Staff were great, the wife had picked up a nasty head cold on our travels and they helped look after her with herbal teas and honey. Great Job.

The hotel is nice and clean, and the staff is very friendly and helpful. There's a market by the front desk to pick up snacks or a meal (frozen foods or soup). I was upgraded to a 2-bedroom suite which was nicely decorated and modern. The breakfast was better than average - cereal, oatmeal, yogurt, muffins and breads, scrambled eggs,... More

Nice place, a friend & I had a 2 bedroom suite at a very reasonable cost. The room was very comfortable, the wifi was fast & easy, and the breakfast was good. My only complaint was that the hot tub was about 2 degrees too hot but I know that's a personal preference. Yes, the freeway is close but you... More

Loved our stay!! nice hotel, fun time in the pool. Staff provided basketball, tennis balls and Racquet so we can play outside on the courts. Great night sleep. Room on freeway side can hear the freeway.You are just minutes off I-5. A small fan cures that noise. 2 room suites very nice with kitchen in the middle hotel staff very... More