We were a group of 12 staying in 3 rooms. We had specifically requested rooms with couches with hide-a-beds and were told that was no problem. At check in we asked again and was told no problem. When we got up to the rooms, they were just two queens bed. We went back down to the front desk and he...
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Indoor pool and hotub. Nice view of river. Safe area. We rang the bell at the front desk twice to get help when we first arrived. It took 5 minutes to get service. This was annoying as we were tired from our 4.5 hour drive. Overall positive experience. I have stayed her before and I would stay again. Just not...
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We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.
Please accept my sincere apology.
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I think our check in process broke a record for speed. We no sooner walked in the door and gave them our name and up came two bottles of water, two Granola bars and room keys. WOW! Our room overlooked the river so the view was great. The room was large, clean and the bed comfortable. The decor was modern...
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Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you. We hope to see you again soon.
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Anyone who is going to Seaside this summer- this is a perfect place to stay. It is really nice inside, very quiet, has a super friendly staff and a fantastic free breakfast that includes pancakes, eggs, sausage, biscuits and gravy. You can stay here and walk to shopping, restaurants, the beach and the aquarium. Stay an extra night and head...
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On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise. We hope to see you again soon.
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Stayed here for one Saturday night, making my reservation online Friday. When I called the hotel with special requests, Joenal was wonderful. He accommodated all my requests and was professional and friendly. The hotel is conveniently located right in town, only a few blocks to the beach. Room was nothing fancy but was clean, comfortable and had a nice view...
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Thank you for your review. I am so glad that we were able to make an impression. We always strive to make each guests stay a memorable one.
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Place was clean, facility was ok but service was not. When i was in the fitness room, i called frondesk asking to transfer me through to my room. Then the person said that he can't because he was on cordless phone and he hung up the phone. And they ran out of toilet paper for two days in the publci...
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Our primary goal each day is to exceed the expectations of all our guests and it is disappointing to learn you are unhappy. Please know this is not our normal standard of service.
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This hotel has the fanciest lobby I have seen in a while, also one of the tiniest. The pictures make it look bigger than it really is. It felt like they bought a small plot of land and said, "Okay, how many rooms can we fit in this?" I'm pretty sure they made the lobby fancy to disguise everything else...
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Our goal is provide great service for all our guests each and every day. I am sorry that we fell short on this visit.
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This was a nice hotel, very busy at the pool spa so we never went. Very kid friendly, not so great for An adult getaway. The buffet lacked any kind of function, they ran out of food and took a while to restock it. Overall good, but unless I had my kids I wouldn't stay there again.
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Thank you for your review. I am so glad that we were able to make an impression. We always strive to make each guests stay a memorable one.
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I had forgotten that there was a Holiday Inn in Seaside but we decided to come down at the last minute for an overnight stay. When we arrived we searched for a hotel. Knowing that it was the beginning of spring break I wasn't sure if we could even find a place. We checked the Ebb Tide and the Best...
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Thank you so much for sharing your experience, we're so very glad you enjoyed your stay.
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Holiday inn express. 3.5 We got a double king room for $136.00 tax in. My sister inlaw was with us to get the senior rate which was great. It was a great deal. The room were basically 2 king suites joined together. Bathtub was nice, deep and comfortable. The fans were too loud in the bathroom, but not a big...
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