We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Hartford Lodge

2.5 of 5
150 Myrtle Street, Sutherlin, OR 97479
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
BEST WESTERN PLUS Hartford Lodge
Ranked #1 of 2 hotels in Sutherlin
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

121 reviews from our community

    Trip type
Traveller rating
    95
    19
    4
    1
    2
Date Rating
Spokane, Washington
1 review
5 of 5 stars Reviewed 15 May 2013

Before retiring I traveled about 50% of the time for business. During this time I generally stayed in downtown hotels authorized by our travel department such as the Westin, Fairmont & Sheraton. As a result, I became spoiled by great service and quality. Once retired I tried the BW Plus in Sutherlin, OR while visiting family and loved it. The... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
21 May 2013

I am very glad to hear that you have chosen to be a part of the BEST WESTERN Family! We here at the BEST WESTERN PLUS Hartford Lodge pride ourselves on providing each guest with our luxurious rustic ambiance all at an affordable price. I’m happy to hear that you were comfortable in our new Simmons Pillow-top beds! I sure... More

Rathdrum, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013

Wow! These people have thought of everything. Glass coffee cups and barware, a 4-cup insulated coffee pot, 2 televisions plus a media box, and the Kleenex in an actual box! The bathroom was huge and well-lit -- even had an outlet on either side of the sink (what a concept)! In addition, outside the bathroom was an additional vanity with... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
21 May 2013

I am thrilled to hear that you and Norman were more than comfortable with us. We try to make sure that all of our guests’ needs are met so that they can relax and enjoy their stay with us. Whether our guests are here on business or just on their way to visit family, we want them to feel like... More

Willow
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

This was the last hotel that we stayed in at the end of a 3 month trip. We often stay at Best Westerns because we have found them to be clean and safe. The Best Western Hartford Lodge was one of our best traveling experiences. They are conveniently located just off of the freeway and offer a fridge and microwave... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
21 May 2013

Thank you for writing this review on our behalf. We really appreciate the great feedback! I’m glad that you found us to be a conveniently located and safe place to rest during your travels. I am also glad that you were able to enjoy our full cooked-to-order breakfast. We like knowing that we send each of our guests on their... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 30 April 2013

This was my first stay at a Best Western and I was a little skeptical at first. I work in the hotel industry, so my friends sometimes refer to me as a "Hotel Snob". I have very high expectations when it comes to cleanliness, service and comfort. In this case, location was very important, so I selected the Best Western... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
11 May 2013

I am glad that you found the quality of service offered by our Housekeeping and Front Desk staff to be top notch! We do our best to make sure our guests have the absolute best hotel experience we can offer. Our cooked to order eggs, omelets, and pancakes are only one part of our breakfast. Our guests are able to... More

Portland, Oregon, Usa
1 review
5 of 5 stars Reviewed 30 April 2013

Whenever I have business in the Roseburg area I always look to this place for clean comfortable lodging and the BEST in customer service. Fridge on the fritz? Replaced even if I'm upstairs and the desk clerk is recovering from an injury!

Was this review helpful? Yes

Review collected in partnership with Best Western

Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
5 May 2013

Thank you for writing this review for us! We are thrilled to hear that we have earned your trust as a repeat guest. I am glad that Kara was able to help replace your refrigerator, even if she is on crutches! She definitely tries her best to make sure our guests are happy and well cared for and we truly... More

Seattle, Washington
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 13 April 2013

Having business to do in the Greater Roseburg area, I stayed last week @ a B/W in Roseburg, and was disappointed, soo-oo this week I tried Hartford Lodge in Sutherlin, what a good decision! Very well managed property, extremely clean rooms, the staff is right there for you, helping in any way they can, in fact Allison,went above & beyond... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
5 May 2013

I would like to take a moment to thank you for writing us this kind review! I am very glad to hear that Allison was able to help you find directions to Giradet Winery. We do all that we can to make sure each of our guests’ needs are met every day. I am also glad that you found us... More

Sooke
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 April 2013

By far the best ever Best Western we have stayed at and they are way better than just the PLUS - Close to being a PREMIER property in the chain. Being pet friendly was our first need and close but not on the highway was second. This property is very well run and I compliment the owners on doing a... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
11 April 2013

Wow! We are honored that you found us to be on par with the Best Western Premiers and that we were able to provide you and your puppy with a comfortable place to rest during your travels! Thank you very much for the compliments about our staff and our property. We definitely work hard every day and do all that... More

Kent, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 April 2013

We were very impressed with this hotel, it was extremely clean and large enough not to feel cramped with three adults and all of our luggage. The bathroom was one of the bigger ones I have ever seen in a hotel and was grateful for the large counter and the makeup table. The drapes did not let any outside light... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
11 April 2013

I’m very glad that you enjoyed your stay with us! We do our best to provide each of our guests with the best hotel experience we can offer! I know it can be a bit chilly to walk to the center of the parking lot to access our pool and Jacuzzi t his time of year, but this does help... More

Tacoma, Washington, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 1 April 2013

I had to make an emergency trip to California to bury my Mother. After driving for 9 hours it started to rain and I decided to stop for the night. I\My wife saw the Best Western sign and we pulled in. After being greeted by a very friendly young woman, we were told that in the morning we could get... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
11 April 2013

Thank you so much for taking the time out of your day to write this lovely review for us. I am very sorry to hear about the circumstances that lead to you to our hotel, but I am thrilled that we were able to give you a safe and comfortable place to rest and recharge for the trip ahead. I... More

Seattle, Washington
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 March 2013

The positives: Comfortable beds, quiet, super-friendly staff, nice pool/jacuzzi, good breakfast Here's a couple of easy tweaks to make it even better: Towels in the pool house (do they really want you to bring them from your room?), wine openers (they only had one available at the front desk). Also they rooms are a bit small, but guess there isn't... More

Was this review helpful? Yes
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review
23 March 2013

I’m glad that you chose to stay with us and found us to be quiet and comfortable place to rest during your travels. I hope you were all able to enjoy our great breakfast before you left! I would like to address the concerns you had regarding our pool towels and wine openers. We have learned that we can’t keep... More

GuestHouse Inn & Suites Sutherlin / Roseburg
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Sutherlin
Good for business
EconoLodge Inn & Suites
EconoLodge Inn & Suites 3.5 of 5 stars 41 reviews
Show Prices ABS:HotelCheckRates-d124227?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Sutherlin
GuestHouse Inn & Suites Sutherli... 4.5 of 5 stars 115 reviews Windmill Inn of Roseburg 5.0 of 5 stars 10 reviews Holiday Inn Express Roseburg 4.0 of 5 stars 134 reviews Best Western Garden Villa Inn 4.0 of 5 stars 133 reviews
Show Prices ABS:HotelCheckRates-d250953?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d96175?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d101938?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d519203?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 2 hotels in Sutherlin, ranked by popularity

Been to BEST WESTERN PLUS Hartford Lodge? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Hartford Lodge

Address: 150 Myrtle Street, Sutherlin, OR 97479
Phone Number:
Region: United States > Oregon > Sutherlin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Sutherlin
Price range (per night): RM377 - 411
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Best Western Hartford Lodge, Café and Bakery offers, at affordable prices, a luxurious rustic ambiance with all the amenities one expects at luxurious hotel properties.Our Signature feature is a cooked-to-order breakfast and/or, if you desire, our Hartford Lodge Breakfast Buffet offering Belgian Waffles, Pancakes, Omelets, Potato Pancakes, our Signature Cinnamon Rolls, Biscuits & Gravy, Scrambled Eggs, Bacon, Sausage, Country Potatoes, Quaker Old Fashioned Oatmeal, Dry Cereals, Fruit and Yogurt among other choices. Our breads and pastries are made fresh daily in the Hartford Lodge Bakery.The Best Western Hartford Lodge, Café and Bakery is conveniently located at Exit 136 off Interstate 5, just 10 miles from Roseburg City Center. Our hotel rooms offer many upgraded room amenities, such as our 32” Flat Screen LCD with HDTV, DVD, and Cable. In addition every room also has microwave, refrigerator, hair dryer, iron and ironing board, data-port phone, in-room coffee maker, high-speed WI-FI internet access and USA Today newspaper. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Travelocity, Expedia, Booking.com, Venere, Tingo, Orbitz and Priceline so you can book your BEST WESTERN PLUS Hartford Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Hartford Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Hartford Lodge
Show the lowest price for this hotel (from our partners)
Show Prices