In spite of remodelling in the hallways and also a cleaning? smell in the hallway... we had a great visit and loved the spacious room and good bed. Will stay there again
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- Phoenix Hotel Tigard

In spite of remodelling in the hallways and also a cleaning? smell in the hallway... we had a great visit and loved the spacious room and good bed. Will stay there again
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Descent hotel. Comfy beds. Had a clogged drain in the tub, standing water. So after five calls to fix it, and five hours they finally told me to remove my "do not disturb" sign from my door.
Well they couldnt fix so they moved us down the hall. Another not so clogged drain.
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We stayed in this hotel as a weekend getaway for two nights, and chose it because of it's very close proximity to shopping. The price was very low compared to similar hotels in the area, so we were wary at first but pleasantly surprised. The rooms were large and clean, the beds were comortable (although the pillows were not -...
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Very courteous staff who went out of their way to be accommodating when we required early check in to get cleaned up for an event. The rooms were immaculate. Comfortable beds. Quiet. Great assortment of hot and cold items for breakfast. Seattle's Best Coffee! We didn't make it to the pool area but it's super close to Washington Square shopping...
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Hotel had very friendly staff and was conveniently located but could use some updates. Continental breakfast had a great variety and good hours but the room itself needed some care. Neither table lamp worked, only overhead light, lighting over sink was poor and the carpets and bed linens needed replaced. Ran out of hot water and cookies in the evening...
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We thank you so much for taking the time to post comments about our hotel. We will look into the areas you mentioned and try to resolve them the best we can. I hope we can host you again in the future.
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We have stayed at this location many times as I love that it is very close so to Washington Square Mall for shopping and we live at the coast. So when I come in to do a power shopping trip its nice not to have a 2 hr drive home. They offer a free breakfast that is convenient and a...
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Thank you so much for your kind words. We take a lot of pride in our hotel and hope it shows. I will share the review with my staff and we look forward to hosting you in the future.
Tracey Philbrick
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My family has stayed here a few times in the last few months, this property is consistently clean and comfortable. They have a nice pool area, open until 10pm for kids and 24 hours for adults. Nice little fitness area. Better than the average breakfast that is complimenty. Love the waffle machine. And the attendant that helps put the breakfast...
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Thank you so much for your kind words. We appreciate when our guests take the time to let us know about their experience. I will make sure to share this with our staff, especially Jacob. We look forward to hosting you again and again, thank you.
Tracey Philbrick
General Manager
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I use this hotel frequently on business and find it covers the bases well. Rooms are well kept and comfy. Location is close to restaurants with options several cuisines to choose from.
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Thank you for taking the time to post a review. We appreciate our guests taking the time to share their experience with us. We look forward to hosting you again.
Tracey Philbrick
General Manager
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We stayed here for a weekend away. The walls are so thin we were woke up at 2 am by the insomniac above us running a bath and then pacing back and forth for several hours. Our tub did not appear to be clean. The carpet was worn so bad it was nearly thread bare. They need to remodel very...
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No one is more disapointed than I am when a guest does not enjoy their experience at our hotel. We are slowly trying to update needed areas of our hotel and know that some carpets need attention. Cleanliness has no excuse and I will print your review and go over it with my management staff. Please allow us to make...
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The hotel is two blocks from hwy 217 and only a couple exits away from I5. The hotel was clean, good value and convenient location. The Thirsty Lion across the street has good food and drinks, about $11-12 a plate. Starbucks is a 3 minute walk and the Washington Square Mall is a 5 minute walk.
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Thank you so much for taking the time to post a review. We appreciate hearing when guests enjoy their stay at our facility. We look forward to hosting you in the future.
Tracey Philbrick
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