We stay at this location annually when we travel south for the winter.
The property is convieniently located close to I-5. Staff are friendly and accomodating. The service in the restaurant was slow, they seem to be stretching the staff to its limits, my meal was not properly prepared (steak undercooked). I had to call the waiter to get service,...
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Dear Capita,nVictoria
Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. I'm deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals...
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We stayed at this particular HI because of it's location and economical price. The trip was with our son's lacrosse team, who played several Oregon teams in the area. Rooms were basic, but comfortable and included a frig and coffee maker. Beds were comfortable and the wall heater worked without too much noise. We requested and promptly received a cot...
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Although it has had a recent facelift once you get inside you can see this is a very old property. Rooms have new carpet and beds but still a 24" tube TV and a clunky old AC unit. Bar/Lounge is still circa 1970 and the food is nothing to be desired. Fitness center is old, weak and in the middle...
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Thank you for your comments. I am sorry to hear that your recent stay did not meet your expectations. We appreciate the feedback we receive and the opportunity to improve on our services and amenities.
We agree that the old 27” tube televisions clashed with our new updated look. I’m happy to tell you that in the past two weeks...
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My family stayed here for three nights while we visited friends in Portland. We enjoyed a convenient location, a nice room, and the swimming pool and hot tub. My main complaint would be the very cold elevator shaft and hallway that we had to take to get to our room. It is very drafty and needs a little heat pumped...
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In my opinion the Holiday Inn (HI) brand has seen a general decline since it heyday as one of the first national brands that offered consistent, if not luxury, accomodations. Recent years have seen many properties suffer wear and tear and deferred maintenance that has made them less than desirable places to stop - even just for the night while...
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Thank you for your review. InterContinental Hotels have been focused on improving the Holiday Inn brand recognition over the past several years. We are happy that the hotel exceeded your expectations of the Holiday Inn brand. I think you will find that Holiday Inn Full Service Hotels everywhere are being held to a higher standard.
We appreciate your comments about...
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Based on the other reviews I thought we were in for a treat but found the hotel to be just ok. I was traveling on business and thought it would be nice to take my family along (kids homeschool) so I booked a 2 bed room. I paid extra for the executive room which I found out gets everyone a...
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Thank you for your comments. We pride ourselves on providing excellent service. I am sorry to hear that your room did not meet your expectations.
We have purchases 37” HD Flat Screen TV for all guest rooms, we plan to install the new TV’s by the end of the year. As of right now we have rooms with flat screens...
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I wanted to leave a tip for those traveling and staying in the Portland area, if it'a available book the breakfast deal and stay at this hotel. I booked this deal and I'm so happy I did, the breakfast was so good and my kids had plenty to eat. I also had dinner in their restaurant as well and the...
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Thank you for your positive feedback. We are thrilled you enjoyed all aspects of the hotel. If you are traveling during the Holiday Season and plan to do some shopping I would suggest booking our Shopping Package, it a wonderful value. Again thank you so much for your feedback.
We look forward to seeing you again.
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Rooms were clean and comfortable, nice beds. I wish the bathrooms had a fan to help keep the mirrors clear but a minor annoyance only. Service was good, however, we got into this place via Hotwire where you commit to paying before you know the hotel. That works fine for us, except that now when you call the hotel to...
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Dear David B,
Thank you for your feedback we appreciate and value you as a past guest and future guest. We pride ourselves on providing excellent service, I am happy to hear that the service you received met your expectations.
I understand your frustration with booking through Hotwire/Priceline. We try our best to accommodate all requests for each guest that...
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My wife and I recently stayed here for four nights. We did receive an excellent value through on-line booking, but that aside were pleasantly surprized by the fact that the Hotel was nicely upgraded - both the rooms and other areas, resturant, pub, pool. Excellent location right near Interstate 5, but still quiet.
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Thank you for taking the time to share your recent experience staying with us. We strive to exceed our guest’s expectations and look to anticipate all guests’ needs. We appreciate your visit and look forward to seeing you again in the near future.
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My wife and I were very pleased to spend a few days at the Holiday Inn in Wilsonville. Their pleasant staff was very accommodating. The pool and fitness area was a plus while the rooms have been totally updated with great modern decor and large screen TV. We also need to thank the restaurant for their great food and staying...
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We really appreciate you taking the time to share your kind words regarding your last stay with us. We want our guests to have the best stay possible in every area of the hotel. We strive to have our guest rate us with an excellent score. If there was anything we could of done better please let us know.
Thanks...
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