When pulling up to this hotel we thought, "Oh boy what did we get ourselves into". It looks to have been built about 20-30 years ago and all ugly beige concrete. But we couldnt have been more wrong. The lobby is very nice and the staff was exceptionally friendly. Our room was spotless with very comfortable beds, they appeard to...
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The rooms were nice size, with fridge and microwave. The bedding was comforable. The room was clean. The staff was helpfull. There was no indoor pool, just an outside pool. Internet was fast. Good place to stay for a weekend. Price was affordable.
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Stayed one night to try Parx Casino. We reserved a King bed room. The first room they gave us was on the second floor of a two-story hotel. THERE WERE NO ELEVATORS!! We needed to walk quite a way to get to our room and up the stairs. We were told the hotel was 50 years old and they never...
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Thank you for posting a review from your previous stay with us, we always like to hear our guests feedback. We were glad to accommodate you on your trip to PARX, and I'm sorry for the issues you had. Unfortunately we are a older hotel and do have the long hallways and no elevator, but if a guest is to...
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The internet connection was almost non-existent. The staff didn't seem to care either. There was no continental breakfast. Getting in and out is challenging but I'm from the south where traffic usually isn't a big issue. It's clean. If they fix the internet I would stay again.
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I'm sorry to hear that you had internet problems during your previous stay with. I can assure you that any complaint we receive we do our best to rectify the situation. We could put you through to Internet Support since sometimes we are not able to fix it on our end, and it is something they would have to do,...
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I'm back after a while and I enjoyed this stay even better. Room is clean and food was great. Priority Club Members get a late check out, which I usually get with no problem. Staff is very friendly and room service is prompt! (Yea! I'm lazy!) Will be back!
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Reviewed 11 March 2010
I'm glad to see that you enjoyed your time with us and plan on coming back! Thank you for taking the time to post this review, and we hope to see you again soon!
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Nice beds and bedding, however rest of the room is dingy and gross. The hotel needs to be renovated. Wi-fi was sporadic and frustrating. 5/10
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Thank you for your review, we look forward to seeing the guests comments so we know how to better improve the hotel. Our housekeeping department tries there best to keep all rooms looking fresh and up to date, but some rooms may get worn down to wear and tear. For rooms that this does happen to we do do deep...
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Needed a place to stay for New Years Eve and booked this hotel thru Hotwire. Very reasonable rate and location is good right off Route 1. East to locate and drive to. Next to Dunkin Donuts and near Parx Casino.
Check in was fast - asked for 2nd floor (of 2) and was given a room near the end of...
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I'm glad that you enjoyed your time with us and we met your needs. I am sorry about the long walk, we do have some long hallways and driving around to the side doors are always closer. Our front desk usually gives the option to drive or walk and I apologize that you were not given that option. We do...
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This is the 3rd time I stayed here. What a difference and it seems staff is doing great job. Every time I come here I see something new and the Christmas Decor just wowed me, it seems home away from home. Tine at the front desk help my wife with her needs. Hey all the fellows at Holiday Inn keep...
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Thank you so much for the review and being a loyal customer. We appreciate your feedback and are happy we are able to keep things new for you upon each stay. Everyone here looks forward to seeing you again soon!
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Spent 3 nights at this Holiday Inn and we found it to be a nice, basic, clean hotel. We rate this 4 out of 5 for the kind of hotel that it is. It is not a luxury hotel. We picked this location because it was convenient to folks we were visiting in NE Philadelphia, and we wanted to find...
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Thank you for your review from your previous stay with us. While I am happy to hear that you did enjoy yourself I am sorry that you had to deal with those issues. We do not want any of our guests to have to experience even the slightest problem. Thank you for your suggestions and we do not plan on...
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Stay here for one night, room is ok but the bathroom is too small, found little stain on the blanket, good location, lots of restaurant near by and the casino is not far away.
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