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BEST WESTERN PLUS Scranton East Hotel & Convention Center

3.0 of 5
200 Tigue Street, Dunmore, PA 18512-2652 (Formerly Scranton East Hotel & Convention Center)
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BEST WESTERN PLUS Scranton East Hotel & Convention Center
Ranked #1 of 4 hotels in Dunmore
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75 reviews from our community

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Traveller rating
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Date Rating
Montreal, France
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 June 2013

Basic and clean. Good value for your money. The only drawback is if your room is on the back parking lot then it is quite noisy. They do allow dogs so that is another plus. The hotel staff is super friendly and the buffet breakfast was excellent value and had a good choice. Would stay again.

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BestWesternScranton, Guest Relations Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
13 June 2013

Dear Guest, Thanks for staying with us during your recent visit to our Area. We are very pleased to know that you enjoyed our Hotel on your overall stay including our Hot Breakfast Buffet. I am sorry that you had to experience some noise due to the fact that you were in one of the exterior guest rooms. Please be... More

North Massapequa, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

Short and Sweet......Clean, Nice layout with the pool in the middle of the "atrium", and a nice bar with live music. Nicely located and easy to get to. Only drawback is that I would have preferred a Queen bed instead of the Double bed. Watch out for Butch who is the hotel security and treats the place like he owns... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, I'm very pleased you enjoyed your stay. I apologize for the strong smell of the chlorine in the atrium area. Due to the fact the area is completely open and not completely enclosed as other hotels have their pools located in a sealed area, when the chemicals are being refreshed it does have a tendency of one smelling... More

Astoria, New York
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 20 May 2013

ive stayed here a hand full of times, when it used to be a holiday inn, and then another name, now its a best western. the inside has been exactly the same just a brand new name. i would have thought they might do a few upgrades but they havent. ive never gotten to experience the pool since its always... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, I'm pleased you were over all pleased with your stay. We do have a double sanitizing process in place with our linen and we currently have a double p fabric softener and deodorizing process in place as well. The pool has to be replenished for sanitizing reasons as well. I apologize for the chlorine smell. Our beautiful atrium... More

Sound Beach, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2013

The reason why I am not reviewing this a 5 is because we had very obnoxious people staying staying next door with is basically on and off screaming all night. I called the front desk and they tried to fix it but they(neighbors) were always gone when security came when when they came back at 3Am they continued to make... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, Thank-You for the compliments of our hotel. I do apologize that you had to listen and be disturbed by other guests in the hotel. We do have security and we do try to keep all problems and noise under control. I really wished you would have brought to my attention about the breakfast not being replenished. I constantly... More

Damariscotta, Maine
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 May 2013

The motel was hard to find and in the middle of nowhere. The only thing near it is the interstate that runs only yards from our room. That doesn't mean that getting to it from the interstate is easy - even my GPS got confused. The mystery is why there seem to be 2 floors of nice rooms overlooking the... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear guest, I apologize that you were very unsatisfied with our Hotel. We are not a motel. I really wished you would have brought to our attention all of the dissatisfied issues you are now stating. Our hotel manager has stayed in all of our handicapped accessible rooms for several months and I never heard her complain about the ability... More

Little Rock, Arkansas
1 review
2 of 5 stars Reviewed 10 May 2013

Although the staff is friendly, this hotel has nothing else to offer. No shuttle, nothing. The only option for food is a bar style restaurant. Nothing within walking distance and no where to walk anyway. The rooms are of Motel 6 quality with so may competing patterns it's crazy. Do not believe the pictures online. Someone else made this reservation... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, I'm apologized that your stay was one of being stranded. I am on medical leave and I happened to come to the hotel to utilize the hot tub for therapeutic reasons on my leg that evening and to utilize the handicapped room with the handicapped accessible shower.. I informed my assistant I would answer this on the next... More

Danville PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013

Not the easiest to find the first time but worth the effort. The place is spacious and clean. Typical for hotel rooms nowadays, there is a chemical smell when you first enter the room. Atrium is quite unusual in that the swimming pool is the centerpiece and what most of the rooms look out onto.Some actually use the pool but... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
17 June 2013

Dear Guest, I'm pleased to hear you enjoy your stay. I apologize for the chemical smell of chlorine . Our pool and hot tub is in a open area which is in the Atrium area. All hotels in our area have their pools enclosed in one area. Ours is completely open and very spacious, and not just a pool enclosed... More

Napanee, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed at the property several times on my way to and back from Manhattan NY and find the location very convienient and our overnight stay relaxing. We had no time to use the swimming pool or the hot tub but the other guest seem to be enjoying it. Had a few issues but was attended to promptly by the... More

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BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, We are very pleased you took notice on how spacious and very clean we maintain our hotel. Thank -you for the compliments. We are also pleased you enjoyed our complimentary Hot breakfast buffet. We try to serve a large variety of breakfast items therefor the guest can enjoy a selection of items. We strive on delivering clean rooms... More

Takoma Park, Maryland
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

We checked into the Best Western both on our way north to Boston and back home the first week in May 2013. On both occasions the staff were friendly & helpful, allowing us to check in before the posted 4pm time, and giving us rooms on the ground level next to the Lobby, which was very convenient for us. We... More

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, I apologize for the dissatisfaction you had on your return with your breakfast. I would have really appreciated if you would have brought this to my attention or to at least the front desk's attention. Please, on your next stay bring it to managements attention and we will surely take care of it. I don't want you to... More

Brattleboro, Vermont
Top Contributor
52 reviews 52 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 7 May 2013

A Best Western situated off I81 east of Scranton this was a clean, spacious and pleasant hotel that was reasonably priced. It had an internal courtyard with a pool. It's only drawback - a nightclub with mediocre entertainment. I would stay there again.

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review
14 June 2013

Dear Guest, We are very pleased you enjoyed your stay with us. Thank -You for the compliments. We do have a different live entertainment on the weekends. I hope you find the entertainment better on your next stay. We look forward to having you as our guest in the very near future. Sincerely, Denise Calogero Asst. Hotel Manager More

 
 
 
 
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Additional Information about BEST WESTERN PLUS Scranton East Hotel & Convention Center

Also Known As:
Best Western Plus Scranton East Hotel Dunmore
Best Western Plus Scranton East Hotel And Convention Center
Best Western Plus Scranton East Hotel
Holiday Inn Scranton East
Holiday Inn Dunmore
Dunmore Holiday Inn
Address: 200 Tigue Street, Dunmore, PA 18512-2652 (Formerly Scranton East Hotel & Convention Center)
Phone Number:
Region: United States > Pennsylvania > Dunmore
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Dunmore
Price range (per night): RM275 - 373
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Relax with Free Hot Breakfast Buffet! We are a full service property located at the intersection of I-84/380/81 in Dunmore, Pennsylvania. We are located close to downtown Scranton and area businesses like Cinram and General Dynamics as well as attractions like PNC Field, home of the Scranton Wilkes-Barre Yankees. We have Banquet and Meeting Rooms accommodating up to 400 guests. Visiting our area schools, universities, casinos or hospitals? Marywood University, University of Scranton, Keystone College, Penn State Worthington Campus & Mount Airy Casino & Mohegan Sun Casino, Mercy/CMC/Moses Taylor Hospitals are just minutes away. We are a great business location! We are located close to the Wilkes-Barre/Scranton International Airport, Keystone and Mid Valley Industrial Parks, Cinram, Tobyhanna Army Depot, Glenmaura, Elk Mountain, Chamberlain, Metlife, Prudential, Cigna, and more! We are very close to several gas drilling sites in PA. The BEST WESTERN PLUS Scranton East Hotel & Convention Center is the ideal for a vacation visit! Our hotel is close to NASCAR® Pocono Raceway, Mohegan Sun Casino and Steamtown Marathon Weekends! Stay with us after a Scranton/Wilkes-Barre Yankees game, a show at the Toyota Pavilion at Montage Mountain, or a visit to Steamtown National Historic Site, Pocono Downs Racetrack, Sno Mountain Ski Resort or shopping at the Crossings Factory Outlet! We are close to many things to enjoy including ATV Adventure Park (The New Lost Trails), Ice Box Sports Complex, and Cinemark and Marquee Cinemas! We offer a variety of amenities to make your stay most enjoyable, like free Wi-Fi, 37-inch LCD Flat Screen HD televisions in every King Guest Room, and 32-inch LCD HD television in all standard Guest Rooms. Book Your Reservation today and check out all we have to offer! ... more   less 
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BEST WESTERN PLUS Scranton East Hotel & Convention Center
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