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All 36 Erie hotels

Fairfield Inn Erie

2.5 of 5
2082 Interchange Road, Erie, PA 16506
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Fairfield Inn Erie
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Ranked #17 of 36 hotels in Erie
Most recent review
5 of 5 stars Reviewed 28 May 2013
dobremom jefferson hills, pa
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105 reviews from our community

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Traveller rating
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Date Rating
jefferson hills, pa
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 28 May 2013

The staff was very friendly an the room was clean. I always like the coffee, tea or cocoa options when you arrive on a cool, rainy evening. In addition to the typical breakfast items (cereal, yogurt, hard boiled eggs, etc...) they had Jimmy Dean breakfast sandwiches. I only wish that they would post the cooking time, since the print on... More

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See 2 more reviews by dobremom for Erie
edmonton
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 7 May 2013

Stayed here one night on our drive through. This was a disappointing stay. This property is dated and in need of an overhaul. The bed was way too soft and springy for us. Breakfast was OK. No fridge or microwave. The staff are very friendly but they can only do so much with a property that badly needs some TLC.

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FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

I am so sorry to hear that you had a disappointing stay at our hotel. Unfortunately, as you noted, we do not have all rooms equipped with microwaves and refrigerators. This is something that we are working toward, and hope to be able to provide in the future. Thank you for the compliments regarding the staff; I will make sure... More

Erie, Pennsylvania
Top Contributor
98 reviews 98 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 7 May 2013

Typical Fairfield Suites. Standard breakfast although it was very neat and clean and she was diligient about keeping it tidy even with a full crowd at breakfast. Front dest staff is very nice and helpful. Great location in the mall annex area. Carpets in halls could use a good steam cleaning. Otherwise, nice place.

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See 22 more reviews by LaurLaw for Erie
FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you so much for the comments regarding your recent stay at our hotel. I am happy to hear that you had a pleasant stay, and that our staff did a good job of taking care of your needs. We hope that you will stay with us again in the future. Sincerely, Jennifer Reddinger, General Manager More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 May 2013 via mobile

I write this because I see there is another Fairfield promo thru Marriott that I will not be participating in. Erie pa is one of the hardest markets for me to book a hotel at for my buisness. After watching this property go from my favorite to one of the worst in 1-1/2 years, i decided I will never book... More

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FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

I am truly sorry that you had such an unpleasant experience while you stayed with us. I appreciate your taking the time to write a review; feedback is very important to us and we strive to provide the highest possible level of service to our guests. I am sorry that you were witness to a situation such as you described;... More

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Pittsburgh, Pennsylvania, United States
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 May 2013

Have stayed here a few times recently and each time has been fine. Rooms are clean comfortable with a nice easy chair. Plenty of outlets for plugging in electronics, and nice new flat screens. Breakfast has nice options, with fresh fruits, cereals, breads and breakfast sandwiches.

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See 2 more reviews by Chris L for Erie
FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you for taking a moment to write a review about your stay with us at the Fairfield Inn. We're delighted to hear that you had a nice stay with us and enjoyed all of our amenities. We appreciate having you as our guest and look forward to your next visit. Sincerely, Jennifer Reddinger, General Manager More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 6 April 2013

I recently stayed at this hotel, being one of two Marriott properties not sold out. If you like dirty rooms with browning wallpaper, and musty hallway smells, this is the place for you. Worse, the internet was so slow, that I actually had to leave the hotel to find an alternative internet connection so that I could actually get some... More

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FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you for the feedback regarding your stay. We do apologize for the experience you had. Your feedback is taken very seriously and will be used to improve our operation. We thank you for choosing Marriott and assure you this is not representative of what you should expect. If you find yourselves returning to the Erie area, I ask that... More

Niagara Falls, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 27 March 2013

We just got back from an overnight stay in erie. The staff is exceptional and very friendly. Be sure to ask for the $7 casino credit if you're planning on stopping by erie downs (its free..). The room was very lean and comfortable. The pool however is very small (20ftx10ft), very cold, not too clean and at the deepest point... More

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FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you for taking the time to write a review about your recent experience at the Fairfield Inn. We are delighted to hear that our clean and comfortable rooms and friendly staff met your expectations. I am sorry to hear that the pool area left you disappointed, especially regarding the water temperature. We do strive to maintain a consistent pool... More

Milton Keynes, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 20 March 2013 via mobile

I'm shocked to see such positive reviews for this hotel. To have Marriott associated to its name clearly reflects it's franchised set up with little quality control. The reality is I have been a Premier Platinum elite member in the past - a top 1% tier of the Marriott customer base, and Bill and his family would do well to... More

Was this review helpful? Yes 1
FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you for sharing your experience, and I sincerely apologize for the inconvenience you felt while you were here with us. Your review is greatly appreciated as it helps us to improve our hotel. I am sorry to hear that your stay did not live up to expectations. We take the cleanliness and upkeep of our hotel very seriously and... More

Fort Erie, Canada
1 review
3 of 5 stars Reviewed 20 March 2013

I was required to stay here for a Hockey Tournament in March with about 60 young players (6-13) and their families. Compared to other Hotels I have stayed at for several other tournaments this was by far the least accommodating, to say the least. Considering the teams had rented almost the entire Hotel at a higher than normal price, on... More

Was this review helpful? Yes
FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you for taking the time to write about your recent stay at the Fairfield Inn. I am sorry that your experience did not live up to your expectations. We take all feedback very seriously. Just to clarify one thing, the form that was filled out upon check in did not indicate that guests could be charged for running in... More

Woodstock
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 17 March 2013

We stayed her for a couple of nights during a shopping trip during March Break. Upon arrival I was not given the room for the price I had booked which was my fault for not reading the conditions for that rate. The girl at the front desk did try her best to get me the next best rate though. The... More

Was this review helpful? Yes 1
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FairfieldErie, General Manager at Fairfield Inn Erie, responded to this review
26 May 2013

Thank you for taking the time to write a review about your stay at the Fairfield Inn. I am pleased to hear that you found our rooms clean and staff friendly. I am sorry that there was an issue with the rate that you had originally booked, but I am glad that you felt we did everything possible to ensure... More

 
 
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Additional Information about Fairfield Inn Erie

Also Known As:
Fairfield Inn Erie Hotel
Fairfield Inn Erie Hotel Erie
Fairfield Erie
Erie Fairfield
Erie Fairfield Inn
Address: 2082 Interchange Road, Erie, PA 16506
Phone Number:
Region: United States > Pennsylvania > Erie
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 36 hotels in Erie
Price range (per night): RM359 - 655
Hotel Class:2.5 star (2.5*)
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