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All 36 Erie hotels

The Avalon Hotel and Conference Center

2.5 of 5
16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
Hotel amenities
The Avalon Hotel and Conference Center
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Ranked #25 of 36 hotels in Erie
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124 reviews from our community

    Trip type
Traveller rating
    28
    20
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Date Rating
2 reviews
1 of 5 stars Reviewed 15 June 2013 NEW via mobile

We arrived late at night due to family medical emergency and parked in dimly lit underground garage that had gangs of men hanging out, then following us towards elevator where we thought we were about to be mugged. We quickly entered the elevator only to exit at the front desk to be greeted by a handwritten sign be back in... More

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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 June 2013

My husband and I stayed here for a wedding we were in. The front desk clerk was friendly and provided efficient service to get us our room keys. Parking was close and free, which was also helpful, but the parking garage was poorly lit and dirty. The entrance from the parking garage that led to the elevators was smelly and... More

Was this review helpful? Yes 1

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 May 2013 via mobile

The hotel was located in downtown area of Erie. Check in was slow and methodical but we did arrive late with a large group. Room was a good size and very clean. Amenities were in good order. Ice machines were few and not in good order. Breakfast was in downstairs Dinning area and well laid out -good deal for 7... More

Was this review helpful? Yes 2
Zach H, General Manager at The Avalon Hotel and Conference Center, responded to this review
3 June 2013

Thank you for posting on our Trip Advisor page. The ice machines are something that we've been working on, and according to our Chief Engineer a few have been repaired, but we need to get all of them back in service. Very sorry about the slow check in, however sometimes with groups that happens but we are always working on... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2013

We stayed at the Avalon in Erie during a soccer tournament. We only slept in the hotel, so this review is limited. The parking garage was poorly lit, dirty and a little scary. The elevators weren't much better. The lobby and the room were very nice. There was no temperature control for the room, which is a common complaint for... More

Was this review helpful? Yes 1
Zach H, General Manager at The Avalon Hotel and Conference Center, responded to this review
3 June 2013

Thank you for taking the time to write a response about our hotel. I am sorry to hear about your dissatisfaction with the parking garage, we have been analyzing this for a few weeks now and it may be time to add some extra lighting down there for guests who like it a little brighter. Thank you again for staying... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2013

I am writing this review during my stay here, since I do see that the proprietor replys to reviews. I like the hotel in every way, except for the WiFi. It's good that they use security on the signal, albeit with a weak password. Security's not the real issue here, because there's ways to secure your own connection via software... More

Was this review helpful? Yes 1
Zach H, General Manager at The Avalon Hotel and Conference Center, responded to this review
26 May 2013

Bob, I am sorry to hear about your troubles with our internet, but am glad the rest of your stay was enjoyable. I am wondering if you would please contact me sometime next week so I can further discuss with you our internet here at the hotel. Furthermore, we are actually no longer affiliated with ITG for our internet customer... More

Southington, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

We had group event organized at this hotel and all of us were staying at the hotel. Staff was very accomodating and helpful. The rooms were nice and had a great view of the downtown. I would stay here again and again and would gladly recommend to my friends and families. Overall our trip was successfull and awesome.

Was this review helpful? Yes 1
Zach H, General Manager at The Avalon Hotel and Conference Center, responded to this review
3 June 2013

Thank you very much for the kind words. I am extremely happy you had a pleasant stay and we look forward to having you back in the future! Thank again. Zach More

New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2013

I stayed at Avalon Erie while traveling for a group event. The location in downtown Erie is fantastic, access to anything you need is just steps away - shopping, restaurants, etc. Lake is just a walking distance. The rooms are beautiful, and having stayed here 3 times I experienced a variety of different rooms. I stayed in a King suite... More

Was this review helpful? Yes 2
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
22 April 2013

Loved reading your review! Few things make us happier than hearing from a satisfied guest. Think you'll be able to come back soon? We love seeing a familiar face! Thanks so much for the five-star review, and come back soon. Take care, Zach Herrick, Director of Operations More

Whitefish, Montana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

Thank you! Great experience, kind and courteous staff. Clean and spacious rooms. I was here for a great film festival in October. Had a really fantastic time and this hotel helped make it a great trip! I would stay here and day and will again when I return next year!

Was this review helpful? Yes 1
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
22 April 2013

You're welcome, Adam! We're thrilled to hear that you had such a terrific stay with us, and we appreciate you taking the time to share this experience with others on TripAdvisor. It means the world to us, and we hope to see you again next year! Thank you, and take care. Best regards, Zach Herrick, Director of Operations More

Louisville, Kentucky
Top Contributor
85 reviews 85 reviews
47 hotel reviews
Reviews in 57 cities Reviews in 57 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 9 April 2013

The Avalon Hotel and Conference Center sits in the heart of Erie's downtown and if you have business there or are taking advantage of Presque Isle or other attractions, the location is optimal. There are a few restaurants and bars nearby and the hotel is right in front of the Erie Playhouse. In addition to its location, the hotel has... More

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Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
19 April 2013

I am sorry if you didn't find your stay to be more enjoyable, and was disappointed to read your comments about our hotel. In the past year, we have put a lot of our resources into renovating the hotel, and we're still in the process of updating it—our rooms, primarily. That in mind, we appreciate your feedback and if you... More

Hagerstown, Maryland
1 review
2 of 5 stars Reviewed 8 April 2013

Issues started from the first day I tried to book this room - we were attending an event at the hotel and really wanted to get a room there. I called there three times over the course of a week and was told each time that they were having computer issues and would call me back - never heard back... More

Was this review helpful? Yes
Zach H, Zach Herrick, Director of Operations at The Avalon Hotel and Conference Center, responded to this review
19 April 2013

I apologize if your entire experience, from the booking process to the actual stay, was less than enjoyable. It disappointed me to hear this, as your satisfaction is always our first concern. As you pointed out though, we were having computer issues. Still, that's no excuse for less than perfect service, and I'll pass along your feedback to the rest... More

 
 
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Additional Information about The Avalon Hotel and Conference Center

Also Known As:
The Avalon Hotel Erie
The Avalon Hotel
Avalon Hotel Erie
Address: 16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
Region: United States > Pennsylvania > Erie
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 36 hotels in Erie
Price range (per night): RM268 - 586
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Avalon Hotel is, without exception, a luxurious conference quality hotel. Located in the heart of downtown Erie, our exquisite ballrooms & smaller private rooms will accommodate 20 to 1000 for showers, concerts, receptions, conventions, meetings & much more! Whether you are looking for a modern traditional wedding, daily meetings with custom menus or overnight accommodations the Avalon is the place to be. ... more   less 
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