Despite a messed up lock on my first room and an accidental entrance into the wrong room the front desk clerk, Lisa, was awesome. She went above and beyond to assist me. Front desk clerks everywhere could learn from her. She was always smiling and had a great personality. The hotel itself was clean. The only drawbacks I can mention... More

This hotel seems like a work in progress. Apparently under new managment. They seem short staffed with cleaning crews and fix it guys but the front desk and manager were all really friendly and helpful. The one cleaning lady that we had contact with was friendly enough. Apparently if you arent staying at least a week they won't clean your... More

We checked in during the evening hours and immediately realized this was not going to be a pleasant experience. As seasoned travelers making our way to Wilmington DE then to Washington DC with a late start, we found this hotel and what we experienced was something horrible. The hotel may look OK on the outside, but once you hit the... More

On the morning my family and I checked in not only did I have to wait until someone realized that we have been standing there while they were talking away but while they were talking they were using profound language very loudly. During my whole stay I was always hearing gossip between all of the employees during the day. The... More

We were staying here for a wedding bc the hotel next door was booked up early. We got to our room. There was a roll with only half the toilet paper ...the last piece was ripped, all jagged, as if someone used it prior to us checking in. The soap at the sink was half used -not wrapped and clearly... More

Honestly the worst hotel experience I have ever had in the U.S. This hotel looks fine on the outside but inside watch out! Damp and dirty hallways, bugs in the room, and one extremely hostile staff person manning the whole operation. I checked in with my daughter Oct 5 for a 2 night stay while attending a lacrosse tournament. When... More

The Extended Stay America in Exton offers inexpensive basic accommodations. You will find the rooms clean and comfortable. All are fairly large and come with fully equipped kitchens, a recliner, wireless internet and a firm bed. More