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Holiday Inn Express Frazer / Malvern

2.5 of 5
1 Morehall Road, Frazer, PA 19355
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Holiday Inn Express Frazer / Malvern
Ranked #1 of 5 hotels in Frazer
4.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    4
    0
    1
    2
Date Rating
Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 March 2012

Our soccer team spent the night for an early morning tournament. The staff was great, allowed us full use of the dining area for our group dinner we had delivered and started breakfast an hour early to accommodate us! Room was clean, beds comfortable and I couldn't hear anyone through the walls as is typical of other hotels our team... More

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Crewe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 February 2012

We lived in Malvern for 6 years and this is where we stay when we return to see friends there. It is a standard Holiday Inn Express, with no pool. We think the premium rooms are worth the extra charge: they are larger and have a microwave and refrigerator. The staff are helpful and friendly and the complimentary breakfast is... More

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Chicago, Illinois
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 December 2011

Thisay be one of the worst hotels I have ever stayed in. The room smells like smoke. There are stains on the chair. The bed is the hardest bed I have ever slept on. I would never stay here again if there were availability anywhere else. More

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Katelyn Fox, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review
12 December 2011

Thank you for your recent review. All guest feedback is appreciated and helps the hotel to understand what we can do to improve the experience for our future guests. I apologize that your recent stay was less than satisfactory. We understand that the property and much of the furniture is tired, and we are pleased to inform you that the... More

Rocklin, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 6 October 2011

The customer service here was fantastic, and the beds were really comfortable. We had an issue the first night with a water leak in the bathroom, but we were moved to a suite that same day. The location is perfect; close to restaurants and across the street from a huge Wegman's supermarket with a grill and bar inside, plus lots... More

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Katelyn Fox, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review
10 October 2011

Thank you for your review! We appreciate your understanding regarding the leak situation in your room and are glad you had an enjoyable stay. Please come back and visit us again in the future! More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 15 July 2011

Stayed here 2 nights for a pretty reasonable rate. I've been fortunate and most other Holiday Inn Expresses I've stayed at have had a pool but this one did not. However, the room was quite comfortable. Roomy, clean and had good AC. Every person from the staff that we encountered was friendly and outgoing, something you definitely cannot say about... More

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Kathy Meter, General Manager at Holiday Inn Express Frazer / Malvern, responded to this review
12 September 2011

Thank you so much for your kind review! Our first priority is to make your stay as comfortable and enjoyable as possible and we are glad you had a positive experience. For the staff, our guests are our #1 priority and we take pride in providing great service everyday. We look forward to having you stay with us again next... More

Glasgow, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 June 2009

This is a 2.5 star hotel so you get what you pay for. The room was quite dirty, stains on the chair and the computer chair was broken. There was also a very bad smell in the room. That being said the staff were extremely friendly, good breakfast and good location. More

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Mississippi
1 review
1 of 5 stars Reviewed 3 November 2008

I am a frequent traveler and the mattress at the Holiday Inn was the worse I have ever slept on. I complained to the staff but was told all rooms had the same matteress type. Later that night, I was awakened at 11:00 PM by the Manager as he was attempting to enter my room to follow-up on my complaint... More

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Florissant, MO
Top Contributor
67 reviews 67 reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 14 October 2008

Stayed here while in the area on business. Very clean. Good breakfast bar. Peter at the front desk was pleasant and knowledgable- more businesses need employees like him! More

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southern tier
1 review
4 of 5 stars Reviewed 9 July 2008

We returned from seeing MD just outside of Philadelphia and chose to stay in Malvern,PA. Reviews of hotels closer to Philadelphia in our price range were mostly good but each one seemed to have one review mentioning bed bugs, questionable neighborhoods or the room being unclean in some way. We were thrilled and relieved to stay at the Holiday Inn... More

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North Carolina
Senior Contributor
33 reviews 33 reviews
Reviews in 30 cities Reviews in 30 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 8 May 2008

Stayed at the Holiday Inn Express Malvern/Frazer for a wedding in the area. The bride had blocked a group of rooms for those of us attending from out of town. The gentleman at the front desk couldn't have been nicer. He was very pleasant. We had a room with a queen size bed on the first floor. The room was... More

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Additional Information about Holiday Inn Express Frazer / Malvern

  • Holiday Inn Frazer
  • Frazer Holiday Inn
Address: 1 Morehall Road, Frazer, PA 19355
Price range (per night):* RM345 - 522

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Holiday Inn Express Frazer / Malvern
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