I have read the reviews by others who commend the staff on friendly and helpful service. I can say I did not have that experience. My check in was very perfunctionary. No smile or welcome - and no information about breakfast times, or check out times or anything regarding the hotel. Now it was a 10 p.m. check in so...
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I would like to thank you for taking the time to review your stay at our property. As the General Manager here I would like to apologize that you did not have a pleasurable experience while checking into our hotel. Your feedback is valuable and will be used to educate the staff on how to better create a wonderful first...
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This is a standard Holiday Inn Express so if you like the brand, you will like this hotel. The room was large enough and clean although there was a kind of dingy smell in the tub. The walls are quite thin.
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Thanks for your review! We have addressed the issues with housekeeping to put in place until the renovation is complete. We hope to see you again soon to showcase all the changes!
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We wanted to see Longwood Gardens and Brandywine Museum and knew it couldn't be done in a day. Stopped in here (main road) and they had a room. The room was clean and comfy. Warm & quiet. (Not a great view, but who cares? We were there to sleep and watch TV) They have free Internet too. Because we happened...
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Thank you so much for your positive feedback. Our staff works hard and we appreciate when they are recognized for all the great work they do. We look forward to seeing you again soon! Next time, try making reservations in advance by purchasing the Longwood Package through our reservations department, with tickets to Longwood included with the room rate.
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I am an IHG employee and I realize how important it is to receive positive feedback, with that being said I would like to thank Chris at the Hoilday Inn in Glenn Mills Pa. for the great service and making me feel more then welcome on her property. M. Rice IGH Harbor Ct. Baltimore, Md.
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Thank you very much for your positive review. We hope to see you again soon, either here or in Baltimore as many of our employees enjoy spending time at Inner Harbor.
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We chose the Holiday Inn in Concordville to be the meeting place for our friends and family after our wedding. The staff that handled all the details did a fantastic job. Our guests were successfully checked in and set-up on the shuttle rides to and from our wedding venue. One of our guests misplaced his envelope containing cash, and a...
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Thank you so much for your review of our hotel. We are happy to have been part of what made your wedding day so special. We hope to see you again and wish you many years of happiness with your husband!
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We have stayed at this Holiday Inn Express several times when visiting family in the area and would recommend it. Most importantly, although it is an older hotel that has been remodeled, the rooms are spotless and the decorating is up-to-date. The beds are very comfortable and there is a nice choice of amenities in the bathroom. The rate is...
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I wanted to thank you for your detailed review of our hotel. We appreciate you taking the time to offer such a large ammount of insight to our facility. You review has cleared up some major misconceptions about our property, including the Hooters issue as well as the entrance from Route 1. It is legal now to make a u-turn...
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My stay at the hotel was made more enjoyable thanks to the reception and service I received from each member of the front desk staff. The room was spacious and clean but what I will remember most is the personal attention I received. I left feeling my patronage was acknowledged and appreciated.
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Thank you for taking the time to write about your wonderful experience. We are happy to see that our staff has made such a good impression on your stay. We believe that friendly service is one of the most important parts of our guests' experiences. We continue to host the reception every Wednesday evening, and hope to see you return...
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This property changed to the Holiday Inn Express brand within the last couple of years. It is a decent choice and the rooms I stayed in appeared to have been somewhat updated. It is located at the intersection of Routes 1 and 202 in western Delaware County. The staff were friendly and the hotel overall was good. There are ample...
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Thank you for taking the time to review our hotel. We appreciate you taking notice of the changes we are making and hope you continue to stay in the future to see all the changes in store, including our full interior renovation that will be taking place in 2012!
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Hotel really hits all the buttons, flat screen, good internet, very good breakfast layout, wide variety of room types and outdoor pool. Hooters and Dunkin' Donuts are in parking lot. Wednesday nights are Manager's Night with nice food and beverage layout. I would definitely stay here again (especially on Wednesday nights!)
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Thank you for your review of the hotel. We are glad you enjoyed your stay and took the time to share your thoughts about it with the online travel community. We look forward to your return and hope to see you again soon!
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The hotel is "tired" and difficult to get into because of the high volume of traffic on 202 and Route 1. The facilities were clean and the staff courteous. There was a lot of "business" related traffic in the halls with doors slaming and loud conversations until 2:30 am. Thank goodness for the auto fan in the room to drown...
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Thank you for your review of our hotel. Unforunately since state laws prevent a left turn into our facility, it can be difficult to enter the parking lot. We do have an entrance on Route 1 as well as one on Route 202, allowing our guests different options depending on which way they are traveling. It is legal to make...
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113 Reviews
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