This is a very large Holiday Inn that is probqbly excellent for events but not so much for the overnight traveller. I think the HI Express would have been more geared to our needs had there been one around.
We stayed here because it was directly off I81. The bed was comfortable, no perks in the room such as multi...
More
I stay at this hotel with people from work as a stop over on our way to Washington, DC. Thankfully it was only one night. There was confusion when we checked in (to be fair, I'm not sure that the lady at the desk had been working there long - she did not have much information about the services the...
More
Thank you for commenting on your stay at the Holiday Inn Harrisburg/Hershey. I would like to apologize to you for your less than perfect experience. I have shared your comments with our management team. I have sent a message to your inbox to find out what room you were in, so that we can address the guest room window issue...
More
My wife and I had an unexpected opportunity for quick dinner out. We picked this hotel because it is convenient and I know it for its very good banquet kitchen offerings. We assumed the standard dining room menu would be available ad it was. There was an unexpected opportunity - and it may indeed be a Friday fixture about which...
More
Reviewed 14 October 2011
Thank you for taking the time to comment on your wonderful dining experience with us. I am pleased that you and your wife had an enjoyable meal and have passed your comments on to our team members. We do offer a Seafood and Prime Rib Buffet every Friday evening and look forward to you joining us in the near future....
More
This hotel is a great location with easy access to Rt 81. It is also located across the street from the Hollywood Casino - many people don't realize that b/c you can't see the casino from the street. Also, pending on the time if you want to go to the casino ask the front desk if the shuttle is available,...
More
Thank you for sharing your experience at the Holiday Inn Harrisburg/Hershey. I am delighted to read your positive comments regarding our amenities and location to the casino. Your loyalty and confidence in us are very much appreciated. We are fortunate to be the closest hotel to the casino. I know the staff will appreciate all of your kind words regarding...
More
I would expect this type of dirty outdated place, off the highway near Hershey, Pa if it was $59 or so..but this was $179! When we first walked into the room I noticed the bed skirt was scooted up in the mattress, which woulld never have gone unnoticed if there was a housekeeping manager checking rooms.
Then I had to...
More
Thank you for comments regarding your recent stay at the Holiday Inn Harrisburg/Hershey. We have a commitment to provide exceptional service to each and every guest. I want to first apologize for not meeting your expectations. Your comments were reviewed by our management team, and where applicable, corrective actions were taken to resolve the issues.
Again, thank you for your...
More
This was once a nice Holiday Inn, but it now has some major problems. There was a youth hockey group staying at the hotel and the noise level became pretty bad. Mainly because they were playing hockey in the corridors. They were basically unsupervised, because the adults were partying in the lobby. The rooms and baths are starting to show...
More
We appreciate you taking the time to post a comment regarding your recent experience with us. On behalf of the entire team, I would like to sincerely apologize for any inconvenience we caused during your stay. It was extremely busy with the sports teams we had in house, but we will not make excuses, we will only improve as a...
More
The staff couldn't have nicer, but this place is in desperate need of an update. We woke up get ready for Easter mass and discovered that we we had tepid water at best. The fornt desk was nice enough to reduce our rate, but was clearly reluctant to do so at first. I'm sure the place has great potential especially...
More
Thank you for your comments regarding your recent experience at the Holiday Inn Harrisburg/Hershey. I apologize for your less than perfect experience. We appreciate your acknowledgement of the great customer service we provided to you. Also know we have addressed the hot water issue and we are sorry for the inconvenience during your stay. We are planning capital improvements to...
More
I have been holding my company's safety meetings at this hotel for several years and they have met all my needs for rooms, electronic equipment and meals. The food was excellent, the servers were excellent. The staff was very helpful with all our requests. The hotel is now in the process of remodeling all their rooms and updating the hotel....
More
Thank you for your recent review. I am very pleased to hear you have had a good experience with your safety meetings for the past few years and you have been happy with the level of customer focused service we have provided. I will share your comments with the team at our next staff meeting. We look forward to seeing...
More
My company recently held a two day event at the Holiday Inn - Granville with breakfast, lunch, and dinner as well as the use of multiple meeting rooms. The Sales Team as well as the entire staff was very courteous, helpful, and professional throughout our event. They reacted to our immediate needs in a caring manner. Overall, the experience was...
More
We appreciate the kind words regarding your recent experience with us. We are glad you enjoyed every aspect of your stay. Also, we are pleased to hear so many of our team members exceeded your expectations. Providing a great experience is what it’s all about and how we like our guests to feel.
Your business is very much appreciated and...
More
I recently stayed at this hotel with our 4 ice hockey teams. As you can imagine, that encompassed a lot of people and a lot of rooms. But no worries though, Amanda and her staff took care of all details and EVERYTHING went off without a hitch. They were very accommodating and I will bring my teams to this hotel...
More
Thank you for your kind review about your recent stay at the Holiday Inn Harrisburg/Hershey, along with the recognition of Amanda and the rest of our team. We are committed to providing the very best service and I am so grateful that we have lived up to our service promise. Thank you for your business.
More
If you own or manage Holiday Inn Harrisburg/Hershey, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
35 Reviews
101 Reviews
