Hotel was hard to find at first, but once we found it, the stay was excellent, fast check in, very nice modern and clean room, friendly helpful staff and a wonderful breakfast in the morning. I have no complaints at all about this hotel. More

Booked here as it was fairly close to an event we were attending in a nearby village the following day. Booked £40 room in advance on an offer via the HI Exp website. Checked in at 6pm, easy to find (post code correct for Sat Nav), large car park - free for guests. Reception was very warm, welcoming and friendly.... More

The whole experience from the moment you checked in was first class. Karim in reception treated you like you were the only customer in the hotel. SO polite and could not help you enough. Other hotels could take a lesson from this. Breakfast was really busy busy however it was fine and done the job. Congratulations More

We have just returned from a night stay at this hotel and enjoyed the experience! Checking in was very quick and was given a ground floor room when asked. The room was extremely clean and modern. Very spacious and comfortable. We had an evening meal at the hotel before we headed out. Evening meal did take over 30 minutes to... More

stayed for one night ,as soon as we entered the hothel we were welcomed by Careme happiest receptionist i have ever met i got the room i prebooked smoking the room was fresh and didnt smell of smoke spotlessly clean as i am in pest cotrol i know were to look . slept very well we had inclusive of breakfast... More

We went again to this hotel, which is our favourite and we have been to quite a few HI Express in the past. The staff/management are really helpful, friendly and efficient and in a genuine way so that you feel "special" and really welcome. Breakfast is good and well cooked and tables are always clean with a member of staff... More

My partner and I booked for 3 nights in this hotel, and stayed only one night eventhough I had already pre-paid at time of booking. We arrived about 7.30pm, hungry and tired. We were given the key to our room and a menu to look at for later. On arrival at the room the key card did'nt work, so I... More

Decided to spend a few days visiting attractions around Brum. Had a nice couple of days and the hotel was absolutely fine - it was comfortable, the staff were friendly and the breakfast filled a hole although was basic. Would give 5 stars but as a fmaily of 5, I really resent having to book two rooms and not getting... More

Stayed here on the way north. Was a little concerned when we arrived at the location, but when you just want to eat and get your head down, it does not matter. The staff are all wonderfully attentive and the room was as we have come to expect from Holiday Inn Express ie everything you want and comfortable beds. We... More