The staff were helpful but the actual hotel was horrid.
Our room was really smelly of damp and smoke very grim. Avoid!
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- Travelodge Haydock
- Travel Lodge Haydock
- Haydock Travelodge
- Haydock Travel Lodge

The staff were helpful but the actual hotel was horrid.
Our room was really smelly of damp and smoke very grim. Avoid!
More
We stayed for 1 night at the Travelodge Haydock St Helen's. We haven't stayed at a Travelodge before and usual opt for Premier Inns, we wish we had as we will never stay at a Travelodge again, it was scruffy and didn't look or feel clean. It really needs an extreme makeover as the rooms were very poor. There were...
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Dear Annette T,
Thank you for your post. We aim to provide a high level of service at all times, and I am sorry to learn of your disappointment on this occasion.
Your feedback is important to us, and we would like to fully investigate your concerns. To assist us with this, please can you visit our main Travelodge website...
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- clueless receptionist
- on arrival bath room was filthy with a dirty shower and excrement in the toilet
- thin walls and door so could hear families arguing, brushing teeth, coming and going and walking around above
- there was also a faint smell of urine in the room
- one star awarded for a spacious room
- stayed...
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Dear chris w,
Thank you for your post. We aim to provide a high level of service at all times, and I am sorry to learn of your disappointment on this occasion.
Your feedback is important to us, and we would like to fully investigate your concerns. To assist us with this, please can you visit our main Travelodge website...
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This Travelodge felt a little unloved. Mould around the bath, stained towels, worn sheets and flat pillows. The bed was comfortable enough and there were good tea making facilities.
The wifi was expensive at £5 an hour or £10 a day.
The shower had no idea what it was doing and I discovered after 10 minutes of playing that it...
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An early booking this hotel cost us £10. Hotel is clean, bed was comfy. The only complaints we had was the lack off pillows in the room & the shower didnt seem to mix hot & cold water well, one min it was freezing then next was burning hot. Perhaps the bathroom could do to be refreshed as the extractor...
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Oh dear those old soft beds! Why can't these be changed to match the beds that are much more comfortable and firmer and present in the newer Travelodges? Such a shame. Otherwise, very easy to find and plenty parking (free) with a Little Chef adjoining. The whole place needs a make over/refurbishment. If you wear sunglasses inside you'll be fine...
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Dear Muchado55
Thank you for your post.
I am sorry to learn you were disappointed with your stay on this occasion.
Your feedback is important to us, and we would like to fully investigate your concerns. To assist us with this, please can you visit our main Travelodge website and use the new ‘Contact Us’ form, to provide us with...
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Having previously stayed at a Travel Lodge in Kilmarnock, we vowed never to stay at another, however we needed a place to put our heads down on a late day trip to London.
The only reason we booked it was because of the price. We thought that it couldn't be as bad as the previous one. What a mistake.
On...
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Dear Tannedscot,
Thank you for your feedback. I am sorry to hear you have cause for complaint, and that your stay did not meet with your expectations on this occasion.
Your valuable comments will be used to support any improvements which may be required at this hotel.
In addition, we would like to fully investigate your concerns. To assist us...
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Checked in late after a family party to discover bedding was dirty and totally unfit for use. Night duty receptionist was quick to offer an alternative room which we moved our bags to and - yes you've guessed it - that room was unserviced and in a generally dirty condition! So, back to the reception desk for a second time...
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Corridors smelt of Smoke
Room smelled of what I dont know but it was awful
matress lumpy
Not enough pillows
No non slip mats in bathroom which made it dangerous
No vist there again
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I had booked for 3 nights due to the cheap rate...what a waste of money. The outside looked fine and the welcome was ok BUT once in the corridor to our room we were overwhelmed by the awful smell of damp and mould! We checked the room anyway but were HUGELY disappointed. It was shabby and the furniture was really...
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