Just returned from from a 4 day stay at the hotel and now having read some of the negative comments below these couldn't be any more disparate from the truth. I found the standards of the hotel in general first class and second to one. I am pleased I hadn't read the comments before hand as I would of missed... More

I thoroughly enjoyed my recent stay at the Pier House. It was recommended by friends and we found the food to be excellent, the rooms comfortable and clean and the staff to be helpful and courteous. It's a great location with the tall ships right outside and a lovely view across the harbour. Perfect for a relaxing weekend. Yes, you... More

We took a large group of our family and friends here for a weekend break having stayed here before and they all had nothing but good words to say. Restaurant food was first class - local fish dishes are excellent. We had a warm welcome from the Manager (Peter? ) who shared local knowledge with us. Ideally located for seeing... More

we booked a 2 night stay here for my birthday treat, the hotel is clean and functional but the reception staff were quite surley, overworked underpaid maybe. you cannot park on site so you have to use a pub carpark or pay and display, on getting a space in the cobbled car park, we had to listen to a local... More

Reception and rooms were first class. Dining room service for dinner and food were poor, whilst breakfast was good. Staff attitude in the dining room was not good, it took 40 minutes to order and when we complained about the wait for food we were told we had only ordered our food 20 minutes ago (not our fault). They don't... More

We had a newly renovated room with a harbour view and window seats,a great place to read and people watch,especially the local rowing club launching their boats.Very good food for dinner and breakfast with a wide choice.A well priced wine list and a good selection of beers in the bar. The staff were very helpful and courteous with one local... More

Most attentive welcome, superbly appointed and very comfortable room with harbour side view and window seat. No concerns at all during our stay; the evening meal in the restaurant was delicious and served quickly accompanied by very friendly staff. Breakfast and choices are more than ample. Guests should be aware that free parking is available but can be in a... More

I booked this hotel with laterooms and it was one of the two rooms left for the night of our stay. I spoke with reception and asked which room was best, they said one had a view over the harbor but the furnishings were old, whereas, the other room was newly renovated but did not have a view. I therefore,... More

We booked very late as we had to attend a family funeral nearby. Originally booked in a non sea view double but on check in were upgraded to sea view room (no 3) this was very much appreciated. The room was the same we had when we stayed here before, the view from the lovely window seats out over the... More