We chose this having stayed in one of the chain elsewhere and being pleasantly surprised. We have no complaints with the hotel itself (or staff – they were all friendly), but on reflection would probably choose to go somewhere more central next time. It is sited on a small industrial estate (offices I think), but it on the top side... More

Stayed at this hotel again, still very too hot, you get a fan which is too loud, staff are rude and don't really care, pub staff are worst - stayed her did not sleep as the room was too hot, did not want to request a refund under the guarantee scheme as before the staff were rude, so when you... More

We stayed here 2 nights to go to a wedding. Also looked into staying at some local B+Bs but with 2 small children (2.5 and 1), the Premier Inn was by far the best value. The family room was spacious (with a double, single and cot) and well equipped (no sharp edges for them to bash heads on!). The staff... More

This Inn was better than the one at Fraddon. Nice & quiet & clean, large flat screen tv and multi socket for usb etc. We were at the back so didn't even have car park noise. Would go there again, but would book way in advance next time to get a £29 room, as the full price isn't really merited.

I stayed here with my husband for a long weekend and we found it easy to get to Penzance and to the N Cornwall coast without being in the car all day. Lovely view of the sea. The restaurant menu didn't really inspire us to stay for evening meal but there's plenty of choice if you don't want to go... More

I stayed here recently and became ill on my first night there. I have stayed in numerous Premier inns in the country but the help, kindness and service I received from all the staff at St Austeli was outstanding. For four days they went out of their way to see that I was given all the help i needed.The management... More

The beauty of Premier Inns is no matter where you are in the country you know exactly what to expect. We stayed here for two nights whilst visiting the Eden Project (which is only ten minutes down the road). This Premier Inn was only built a few years ago so everything is still clean and tidy. The staff were very... More

A typical Premier Inn in that you know what you are getting but here everything was in good condition and well maintained. Room size and facilities were good EXCEPT no tissues! Location on a hill a mile or so from town but good views over the sea. Staff were first class replacing a blown light bulb in minutes. Food at... More

We stayed here for one night during the Easter holidays, after a decision to stay in Cornwall for an extra night. We booked the room over the internet on the morning of our stay, which was easy and quick. On arrival we were greeted by really helpful reception staff who explained everything that we needed to know about our stay,... More