I recently stayed at this resort for 4 nights. I was in the area for business, and booked this hotel since this is where my colleague opted to stay. It was reasonably priced (I assume since it is off-season), and the rooms were nice, clean, and comfortable. I must say I was a bit surprised when I was told that...
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It was one of the best stay in Australia. Excellent facilities, nice and friendly staff and superb location- No better place to stay than this. We will definately go back- Pankaj Gupta
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Many thanks for taking the time to comment on your recent stay at Oaks Pacific Blue Resort. It is pleasing to hear that you were happy with our facilities and found our staff to be friendly. I shall pass your feedback onto the Hotel Manager. We look forward to welcoming you back again soon.
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Our stay at Oaks was pleasant. We overpaid for the room but that was our fault and not the hotels. We left it to the last minute and the studio apartment went up from 107 to 160 for the night. A tip to avoid this price hike is to book at least 2 weeks out and preferably earlier. It will...
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Many thanks for taking the time to comment on your recent stay at Oaks Pacific Blue. It is pleasing to hear that you found your Studio to be well equipped and clean and we hope to welcome you back again soon next time you are in the area.
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Quite disappointed in thE overall experience. Comfortable rooms and location however service from staff was below average as was the resort facilities. We stayed for six nites in a three bedroom apartment. Surpirised that not one day the apartment was serviced. It would be expected thatvtvleast once during the week the apartments would have been cleaned - we were told...
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Many thanks for providing feedback regarding your recent stay at Oaks Pacific Blue. It is disappointing to hear that you felt the service and facilities of our resort were unsatisfactory. There are several accommodation packages available at Oaks Pacific Blue, some include daily servicing and some include weekly servicing. Extra towels and amenities are however available at reception for a...
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The resort is nothing spectacular for what you pay for it... there is only one restaurant which... if you are staying for a long weekend, has buffet dinner for friday and sunday - which is not cheap so best you find a local restaurant to go to.
There is no room service or anything as the rooms are owned privately...
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Many thanks for taking the time to provide feedback regarding your recent stay at Oaks Pacific Blue.
From your comments, it appears that you may have booked an apartment managed through an external agent rather than one managed by Oaks Hotels and Resorts. For bookings made directly with Oaks Hotels and Resorts, our staff on site are more than happy...
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My girlfriend and I just spend two nights at Oaks Pacific. I must say the pool is amazing, the room was very clean but we had to ask for extra plate, knife and fork. The staff were busy with bookings and said would take 20 mins, we got it 6 hours later. The room is not serviced so you use...
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Thank you for taking the time to share feedback on your recent stay at Oaks Pacific Blue Resort.
Please accept our apologies that your time with us did not meet your expectations. There are several accommodation packages available at Oaks Pacific Blue, some include daily servicing and some include weekly servicing. Extra towels and amenities are however available at reception...
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The Oaks provided a great three day break for the family. The rooms were perfectly laid out with great amenities. The adjoining suits were perfect for the kids and adults.... and secure too.
My only niggle was the DVD player in the room was not working for some functions.
Overall a 9.5 out of 10.
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Thank you for taking the time to share feedback regarding your recent stay at Oaks Pacific Blue.
We are so pleased that you enjoyed your family holiday with us and we look forward to welcoming you back again soon.
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When we booked this resort, we were a little concerned about some of the negative reviews, so didn't expect too much. We booked a studio, which was perfectly adequate for our needs, and very nicely decorated, although the bathroom is a bit of a tight squeeze. The room and bed linen was very clean (the only exception being the tiled...
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Thank you for taking the time to share feedback regarding your recent stay at Oaks Pacific Blue. We are pleased that you enjoyed your studio and found the room met your needs. I will pass on your positive comments regarding our staff, specifically Brooke on reception to the Hotel Manager. We look forward to welcoming you back again soon.
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Our family has just had a 3 night stay at the Oaks Pacific Blue. Overall we were quite disappointed with the resort. The check in time on our confirmation was stated as 1pm however we were kept waiting for our room until 2.30pm. Our apartment was shabby and not very clean, particularly the kitchen cupboards and the windows. The wicker...
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Thank you for providing feedback regarding your recent stay at Oaks Pacific Blue.
We regret the shortcomings you experienced in the standard of amenities in your room. We are consistently liaising with our housekeeping staff to ensure rooms are maintained to the best possible standards and we will address your particular concerns with the Housekeeping Manager.
Please do accept our...
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My partner and I have just got home from a 3 night stay at the Oaks Pacific Blue in Salamander Bay. We were extremely excited for this Easter getaway but were highly disappointed with our choice of accomodation. We found that both the reception staff and the cleaning service weren't up to standard.
In the 3 nights we stayed there...
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Thank you for taking the time to share feedback on your recent stay at Oaks Pacific Blue. Please accept our apologies that your time with us did not meet your expectations. Your comments have been forwarded to our Housekeeping Manager and Hotel Manager for immediate attention. As a team we aim to provide exceptional service and quality accommodation that exceeds...
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