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All 8 The Entrance hotels »

Oaks Waterfront Resort The Entrance

4.0 of 5
89 The Entrance Road, The Entrance, New South Wales 2261, Australia (Formerly Citigate Sebel)
Hotel amenities
Oaks Waterfront Resort The Entrance
Ranked #4 of 8 hotels in The Entrance
3.0 of 5 stars 94 Reviews
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94 reviews from our community

What travellers say about this hotel
  • Very nice(3)
  • Pool area(3)
  • Great view(3)
  • Front desk staff(3)
Traveller rating
    13
    29
    24
    11
    17
Only show reviews for Family (30) | Couples (31) | Business (7)
Date Rating
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW

I found the oak hotel to be a great place to stay. The room we were in was beautiful, very spacious. The pool was fantastic although quite busy as their were alot of families staying at the time we were. The front desk staff were friendly and helpful. The location was great as there are cafes, restaurants, markets, take away... More

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Caringbah, New South Wales, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2012

We stayed at this hotel in January 2012, our room wasnt ready when they booked us in (they didnt know) we had the spa technician in cleaning the spa for around 30 mins whilst we were unpacking our stuff. Apart from that, it was amazing, right on the beach and our room was amazing. The spa out the front really... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
21 May 2012

Thank you for taking the time to comment on your recent stay at Oaks Waterfront. We are pleased to hear that you were happy with your apartment and were able to enjoy the views and the spa. We look forward to welcoming you back again soon. More

Taupo
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

This hotel was in a great location nice room overlooking the water.There is plenty of parking.Staff where great bistro downstairs with nice food.The Entrance is a fantastic place to visit. More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
7 May 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks Waterfront Resort. We are pleased that you enjoyed your stay with us and had a nice room with water views. We look forward to welcoming you back again soon. More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 20 April 2012
2
people found this review helpful

if you wish to stay at The Entrance this is the best property around, mind you there is not much competition. The Pub next door is very good with great bistro. There are also a new developmnet with three restaurants down the road. Good for children, if however you are after a romantic weekend then perhaps Terrigal is a better... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
24 April 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks Waterfront Resort. We are so pleased that you were satisfied with your stay and enjoyed our waterfront location. We look forward to welcoming you back again soon. More

Newcastle, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 April 2012
2
people found this review helpful

Stayed at this resort for 4 nights over Easter. We had a great time. We arrived an hour before check in time at 1pm our room was ready so we got to spend an extra hour in the fantastic pool. Our room was spotless and well euipped. The heated spa was marvellous!!.The only complaint I have is that the pool... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
24 April 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks Waterfront Resort. We are so pleased that you enjoyed your stay with us and were able to check in early and enjoy our facilities. We look forward to welcoming you back again soon. More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 April 2012
3
people found this review helpful

Staying at this resort at the moment, and I am pretty happy with the studio room we got. I am very particular with the beddings and I think they did well putting a white cotton sheets that feels clean and looks clean too. We tried the heated spa and pool this morning and totally enjoyed it, we end up going... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
18 April 2012

Thank you for taking the time to comment on your recent experience at Oaks Waterfront Resort. It is wonderful to know that we were able to play a part in making your holiday a memorable and enjoyable one and I shall pass your feedback on to the staff. Please do stay again next time you are in the area –... More

Charters Towers
1 review
1 of 5 stars Reviewed 10 April 2012

My husband and I booked a two bedroom appartment which had ocean views. We decided that the extra room wasn't needed (kids didn't come) and asked to have a single room. We were advised that the cost of a single room was more expensive than the double because of the date being so close when we needed the room (this... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
17 April 2012

Thank you for providing feedback regarding your recent stay at Oaks Waterfront. It is disappointing to know that you felt a number aspects of your stay were unsatisfactory. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your stay. Please do not hesitate to... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 April 2012

Despite attractive water views from front rooms, maintenance of these apartments is being neglected eg saggy mattress, old TV with poor reception, dated kitchen etc. Whole complex needs refurbishing and creation of luggage unloading area. Indifferent service at reception. More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
10 April 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks Waterfront. We apologise there were aspects of your stay that did not meet your expectations. We have passed your comments onto the hotel manager for immediate attention. We hope you may choose to stay with us again in the future. More

Devon
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 April 2012

Stayed here in late February group of four of us. 2 rooms large but hotel is in need of refurbishment exterior crumbling cement walls painted over our room, very clean, had large damp patch on corner wall. The bathroom is very strange it had a tumble drier but a space where the washing machine should be and a small bath/shower... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
10 April 2012

Thank you for providing detailed feedback regarding your recent stay at Oaks Waterfront. It is very disappointing to hear you were dissatisfied with your stay and we are concerned to read of your experience. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your... More

Brisbane, Australia
Top Contributor
50 reviews 50 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 April 2012

This is a good quality hotel in a great location. The views are the best selling point, so I'd recommend booking an ocean view room or apartment. The staff are pleasant and helpful. We stayed mid-week when the room rates were cheaper, and that made it great value. Car parking was $15 per night, but free non-secure parking is available... More

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See 3 more reviews by CHM1943 for The Entrance
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
4 April 2012

Thank you for taking the time to comment on your recent experience at Oaks Waterfront. It is wonderful to read that we were able to play a part in making your holiday a memorable and enjoyable one and I shall pass your feedback on to the staff. Please do stay again next time you are in the area – we... More

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Additional Information about Oaks Waterfront Resort The Entrance

  • Oaks Waterfront The Entrance
  • Oaks Waterfront Hotel The Entrance
Address: 89 The Entrance Road, The Entrance, New South Wales 2261, Australia (Formerly Citigate Sebel)
Price range (per night):* RM332 - 719

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Oaks Waterfront Resort The Entrance
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