We left this booking until the last minute yet did not expect it to be this bad. Had emailed with the man several times to confirm that there was a room available, and when I rang up to confirm he booked me in and told me I had to pay upfront and took my credit card details. Upon arrival, I... More

I had left booking to the last minute for over the New Years period and this was the only thing available for 4 people.After booking the accommodation i read the reviews and was worried. I even tried to cancel the booking but was told I would lose 1 nights money. The lady on the phone wasn't terrible nice. All the... More

This place is disgusting dirty terrible the lady at reception was so rude & racist she didn't want us to stay there but we had already pre paid she said she has no cots after we paid then accused us of not paying even though i Had a receipt she did not want to see she argued and wouldn't refund.... More

Don't stay here! We went for 4 nights on a family holiday and spent as little time as possible there. The sheets were old and hard and the shower screen fell off onto my 18 month old sons foot. Toilet always smelt of sewerage. It appears that it is not maintained at all as everything seemed to be deteriorating, old... More

We only wanted a room to sleep in for the night during peak season so was quite prepared for an average standard of accomodation. But this is below par for Australia. We have lived in Thailand so are used to outdated, average rooms but at least the rooms are cheap. These are not - small, crowded family room and International... More

After booking I read the reviews and went there thinking it would be ok as im not too fussy but it did have an awful musty smell the whole time. The bed sheets had not been changed and there were dirty used towels. The bathroom sink leaked and smelt like foul sewerage. The tv was outdated and useless. The bed... More

We needed a coastal getaway. Booked The Entrance Reef Resort on lastminute.com. Did not anticipate anything special given the price for a family but expected clean sheets and hot shower as a minimum. Once we saw our room we decided to spend as little time there as possible - the musty smell, lack of cleanliness and unfinished renovations were quite... More

this place and the owners should be out of business , rooms were filthy and smelly , damp need i say more . we demanded our money back and fled , i will never pay for a room again without viewing the rooms first. More

Awful, awful awful. Dont stay here, the owners are rude and the place is dirty. More