For $110, I was expecting something a little nicer. The hotel smelled old. The beds were okay. The breakfast selection was nice. I was surprised that our room was not ready when we arrived at 2:45 (only 15 minutes before the designated check-in time of 3:00), given that the hotel was not busy. We heard the people next to us...
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Thank you so much for taking the time to share your thoughts with us on your recent hotel stay. I am sorry that our amenities didn't reach your expectations. It is certainly our #1 goal to be the best that we can and have 100% customer satisfaction. I will take your review to our management team for review in hopes...
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Last weekend we stayed at the Holiday Inn in Johnstown. The staff were very friendly and helpful. We were in Johnstown for the graduation of our granddaughter from UPJ. We were pleased with our room and the accommodations, the weather could have been a little warmer but we did not have any control of that..If we had to go to...
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Congratulations to your granddaughter on her commencement!! I am so happy to hear that you enjoyed your stay with us here at the Holiday Inn Express Johnstown. Thank you so much for taking the time to share your experience. I hope you and your family make it back to Johnstown sometime soon! Take care!
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Clean, small, efficient, superb breakfast with even pancakes! Juices, coffee, hot and cold items, fresh fruit, cereals, so many choices, it was probably one of the nicest breakfasts we have ever encountered.
The rooms are small and neat as a pin, fresh smelling, and the bathrooms are also clean and the towels are soft and fluffy. The helpful staff is...
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We can't thank you enough for taking the time to share your thoughts about your stay! Thank you so much for your kind words!! We try very hard to keep our facility up to our guests' standards, and I am so happy to hear that we have met the mark! I hope you will come to see us in Johnstown...
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I have stayed at this hotel previously, and have always had a decent experience. Upon check-in, I was early and the front desk clerk informed me that my room was not yet ready. Not a big deal until I asked about how long she estimates until it’s ready, her reply was “our check in time is after 3pm, sorry”. I...
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Thank you so much for sharing your thoughts on your stay at the Holiday Inn Express Johnstown. I apologize for your inconvenience with your room key and your check in. Unfortunately sometimes we are unable to check guests in earlier than the 3pm check in time. For times when you may need to arrive early, please feel free to call...
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Rooms are nice, mine had a big screen, refrigerator and microwave and a king size bed. This room is worth the money.
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Thank you so much for taking the time to share your thoughts on our property! The Holiday Inn Express has recently upgraded all of their TV's to fantastic new 32" Flat Screen HDTV's for all of our guest rooms and 42" Flat Screens in our suites! For the ultimate convenience, we have refrigerators and microwaves in nearly every room in...
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We stayed at the Holiday Inn Express in Johnstown on a Saturday night in November while travelling with kids and a dog. We book a 2 room queen room, which has a queen in one room and a double size pull out in the 2nd room. I had booked on line with Priority Club and check in was friendly and...
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Thank you for sharing your experiences with us! We here at the Holiday Inn Express take pride in our fast and friendly service! It is our goal to make our guests feel like they are at home! I am happy to hear that you, your family and your pet enjoyed your stay in one of our two-room suites. I hope...
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Stayed here recently on Sat and Sun nites. Rooms are clean and good sized. Beds are comfy and there's a good free breakfast with many choices as well as free snacks at night. Good value for the money and located near restaurants etc. Always stay here when in the Johnstown area.
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Thank you so much for taking the time to share your thoughts on your stay. I am happy to hear that your stay was a valuable one! The Holiday Inn Express has new personalized bedding options such as pillow style choices (i.e. firm or soft) - it is really a great amenity and I love to hear when our guests...
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After having a bad situation at the Rosewood Inn just a few doors down (they did not have our reservations even though I booked them in Oct. 2010, so the hotel was going to charge us almost three times the price of what we had booked the room for for the next two nights - even though we had our...
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Cheryl, thank you so much for your response regarding your stay over Thunder in the Valley! I am so happy to hear that your weekend disaster turned out to be a great experience and i am even happier that we could be the ones to make it great! Thunder in the Valley is one of the best weekends in Johnstown...
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Our room was nice and large (a suite with one bedroom, one bathroom, and a living room that included, surprisingly, included a kitchenette). Everything worked, but the door separating the bedroom from the living room was not solid — it had windows in it. If you were hoping to book one room but still have privacy from your friends, kids,...
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John thanks so much for taking time to share your thoughts on the Holiday Inn Express Johnstown. I am so sorry to hear that we did not meet your expectations. I can assure you that your suggestions and comments will not go unheard. I plan on taking your feedback to our Management Team and hope that we can find ways...
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Over the 4th of July weekend we stayed one night at the Holiday Inn Express. We did not check in until late in the night around 9:30 p.m. when we checked in our room was ready and there were cookies and popcorn on the desk for visitors. We went to our room (105) and were greeted with a standard queen...
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Thanks so much for taking the time to share the details on your stay with us at the Holiday Inn Express in Johnstown! We really pride ourselves on our customer service here at our hotel, and I am so glad to hear that you felt welcome and comfortable with us. I will let our housekeeping and maintenance know about the...
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