very nice property, solid staff and rooms to delight the weary traveler. The location is a bit obscure, but easy access the the busy and crowded King of Prussia Mall area.
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traveledbefore,
Thank you very much for your recent review. I am glad to hear that you enjoyed your stay with us. Thank you for sharing your views with the community and encouraging everyone to stay with us. We look forward to hosting you again on your next trip to the King of Prussia area.
Ryan David Matlack
Assistant General Manager
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This Hyatt place is top notch. The staff is great and the property is consistent, as it is with almost all Hyatt Places. I am diamond at Hyatt and Hilton. The staff at this HP is as good as any in the country. I actually choose Hyatt Place over Hyatts regullarly because of the staff and rooms.
This property is...
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trollsdad43123,
Thank you so much for your recent review. I am very excited to hear that our staff could make such an impact on one of our Diamond members. Thank you very much for your loyalty to the Hyatt Place brand. In my biased opinion, one of the best and most consistent brands you will find anywhere in the world....
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I have to travel to Philadelphia several times a year for work and this is the hotel of choice not just by me, but also of others that work alongside of me. This hotel is new, very clean, nicely appointed. Staff is friendly and willing to assist. Free continental breakfast in the am, nice gym to work out in. Clean...
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KristinaANDJosh,
Thank you so much for sharing your experiences at our property with the Trip Advisor community. I am glad to hear that you have chosen to use us as your hotel of choice when in the area.
It is always great to hear that regular guests or ours have tried other hotels and the area, but, always end up...
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Internet at hotel is consistently painfully slow. If you need to work form your room or want to use the internet for personal leisure better to find another hotel.
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Chris E,
Thank you for your recent review on TripAdvisor. I apologize that on this day the internet service was not functioning at it peak capacity. We pride ourselves on not only meeting, but, exceeding all of our guests expectations. We have recently spoken with our internet service provider and decided to increase our bandwith well above and beyond the...
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I was very pleased at how clean, organized and comfortable Hyatt Place was when visiting my daughter at school in suburban Philadelphia. The Hyatt place is a bit out of the way - you can't really walk to the King of Prussia mall for example, but it offers a courtesy van for trips within a 7 mile radius. Breakfast is...
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sledxl,
Thank you so much for your feedback on your recent stay. I am so glad that you found our hotel meet your needs in almost every aspect. The fact that you were able to make use of our complimentary shuttle services is always great! Rashan and Kory (our drivers) work very hard to make the shuttle experience the best...
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My son lives nearby, so I have had the occasion to stay at The Hyatt Place 3 different times. The first time was during a hurricane last August and as crazy as the hotel and people were, the Hyatt Place staff and accomodations were wonderful. I stayed again in February and most recently in April. On all three occasions, the...
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Castle701,
Thank you so much for your kind words in regard to your recent stay. I want you to know that I worked "Hurricane Night", and, it makes me so happy to hear that our staff was able to help make order out of the chaos of that night. We work very hard to ensure that all of our guests...
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Our stay was actually an added treat my husband tacked on to a trip to Atlantic City for my birthday. As we have family in KoP he used a "negotiate your own price" website to find a place to stop for a night there. We have had many different experiences using this route to book a room. Sometimes we get...
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htbharry,
Thank you for your recent comments in regard to your stay at our property. I am so glad to hear that you enjoyed your birthday. I am even more glad to hear the Drew was able to show you what we are all about. Our hotel and the staff take a lot of pride in the level of individualized...
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Let me start off by stating that this is a nice property. It's well maintained, the common areas and Front Desk area are clean. The staff is friendly and competent. Guest rooms are large and comfortable. I also thought the rate we had for the room was very aggressive and presented a good value. The problem was that both the...
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JohnEGraf,
Thank you for recent review on Trip Advisor. I am certain the community appreciates your feedback on your recent stay. First off let me thank you for all of your kind words in regard to your experience. It is great to hear that overall you really enjoyed your stay.
I am sorry that you experienced an issue with the...
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Stayed here for two nights to attend a conference in Philladelphia - thought we might want to check out the mall. The pictures make the rooms look very big, they aren't - the TV is too big for the room.
The room was ok for two. Desk, couch, King. Coffee area adequate w frig, but what is the point of...
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Trip808BuffaloNY,
Thank you for recent review on TripAdvisor. We are very pleased to hear that you enjoyed your time with us. I am extremely happy to hear that you had wonderful interactions with our staff. Our staff works very hard to be the BEST staff in the area. Servicing our guests is always their number 1 priority.
We look forward...
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My wife and I stay at the Hyatt on the night of March 24th after an afternoon at the mall. It's conveniently located to the King of Prussia Mall. There is no direct route to it as it is tucked into a nearby industrial complex area, but still accessible.
The rooms are well laid out with a sofa for a...
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Nigel_StW,
Thank you very much for your recent review on TripAdvisor. I am glad to hear the you not only were able to use, but also ENJOY many of the great amenities we have to offer. Our guests satisfaction is our number one priority.
Thank you for choosing to stay with us and for leaving such a detailed report of...
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