The staff was friendly, knowledgeable and helpful. Check-in and Check-out were very efficient. I saw no bugs of any sort. The room we stayed in was very clean. I inquired about the renovations in progress and they're just getting started - new management is around the corner with many new renovations... this won't be your typical Pocono getaway. More

I wish i have read reviews before booking...this place is horrible!!! rooms are dirty, no staff to clean rooms, boxspring was covered with dried blood,bathrooms were disgusting, game room filled with dirty mattresses and furniture, friend of mine child bit by bed bug, told staff and they sent up a guy that looked like he was on meth to evaluate... More

Worst Hotel !! after a long trip and plop down on the bed to get some rest. found tiny little Bed bugs in the mattress, ready to nibble away at you. Rooms not properly cleaned. Not a good service. Breakfast was Ok. More

This hotel is being renovated. Perhaps by Thanksgiving 2011 it will be in better shape. In the meantime... The new owners have ripped out the indoor mini golf course. They are replacing it with a game room. There is a nice pool, but its very warm. Also, there is a sauna. The breakfast is fairly limited. Watery OJ, coffee, Cereal,... More

Give them a chance, under new ownership and renovations are taking place. We had the pleasure of meeting a husband and wife team that are giving it there all. They are working theirbest at getting the kitchen up and running. If you are in the area you need to try the wings they are the best we had in a... More

Booked it 2 nights, 2 rooms, weekend of hurricane Irene - a worst experience ever. All staff from management to cleaning services were unproffesional, not capable to work in hotel industry and simply unreal. When we were suppose to check in at 4pm, our rooms were not ready (actually the entire hotel wasn't ready, all other guests were facing similar... More

We checked in very late on the evening of 8/28 for a two night stay. Our room that had a terrible musty odor but after a long trip did not have an interest in hassling with the front desk for a new room. Upon check-in, we noted that our room did not have any towels. I called the front desk... More

Ok I did read the reviews and like myself I have to give things a chance not listen or read what people say. So my family and I went there we arrived on the 18th and left on the 22. Everyone was so friendly and yes they are renovating but its to become a clarion.. our room was very nice... More

Wow, it wins the prize after 30 years of traveling as the worse hotel ever. No ice, nothing works like your hotel door, everything is dirty.. Staff are completely lost.. They are doing renovations and it should be with a wrecking ball... Excellent location but you would be better off in a tent. I cannot think of one aspect of... More