Service was very helpful and accomodating. Upon check-in I mentioned that I would need to get directions to the highschool where my son's larossse team was playing the next day and by the time I brought my bags in they had already printed me a mapquest. "The cookie" was a big hit with my 4 year old especially when it... More

A truly pleasant place for a business stop. Good work space, excellent fitness center. Kind staff and the resaurant had good food as well. Very home like feel for a night during business travel. It is seldom I check in and not leave until check out, but in this case I was able to get work done, get a workout... More

I would absolutely stay here again. I was in town for a trade show and stayed for 2 nights. Rooms are large and very clean. Fitness center is great and everything worked and clean. This place is a gem.

We stayed at the Double Tree for a wedding. The accomodations were excellent, the food was wonderful and the setting was ideal for a wedding. Their chapel was convenient in that it was on the property and provided a warm setting for the ceremony. Having the reception at the hotel made it easy for the guests, the family and the... More

Had another wonderful stay at this great hotel. I visit the Lancaster area atleast 4 times a year and this has become our favorite hotel to stay at. Everyone is always very friendly and accomodating. The rooms are always very clean and we enjoy staying at this hotel. It is a little away from everything but honestly that adds to... More

Hotel staff not friendly upon checking in. Cookie seems their first priority to put on the counter when you say you're checking in. No greeting or "Welcome". Stayed 4 nights. On the plus side: Room was clean. Quite the first night. Negative: (Internet) We have stayed in the Lancaster area numerous times from $90-$150 a night places. They all give... More

I had a conference and decided to take my small children( 4 mos and 3.5 yrs) and stay an extra day since there was a pool. The hotel lobby was beautiful and the pool was nice and warm. However, in the room, the desk chair was ripped and just seeing that i noticed that the room was not up to... More

Fantastic facilities for a wedding. Chapel on site, the Palm lounge was a perfect reception venue, great band, above average mass food service. I was disappointed that they wanted additional fees for internet access.

I have stayed at the Hotel on numerous occasions, i have never had a experience. I would recommend this to anyone that is staying in the Lancaster area. I water playground is great for kids who get that urge to swim during the winter.