I have been visiting Willow Valley for over 20 years. Taking all the grandkids several times a year through all seasons and every visit we leave refreshed (sometimes tired from too much fun) . The day activities and the grounds and the many different pools keep us coming back not to mention the meal package that you can't beat when...
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We have been to Willow Valley several times throughout the last 7 years. Although this time was a little different. We were so disappointed to see the catwalk between the hotels gone! It was such a great thing to have, especially in the winter months when the children wanted to swim in the pools, you would not have to leave...
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Our last visit to Willow Valley was twenty years ago, before it got HUGE, before it's standards got lower, before it's attention to detail and customer service was sacrificed. It's much the same now as wherever you go, nobody cares much. That's unfortunate because the cost has escalated, the competition has moved in, and progress is supposed to IMPROVE the...
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We appreciate your candid review, OneJumpJohnny. Our Willow Valley Inn & Suites product is what many of our past guests love, similar to the facility they grew up with. Willow Valley has expanded greatly since our humble beginnings in 1966. In 2010, we recognized our guests and the travel industry were changing and decided to reinvent our facilities. We decided...
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Staff was helpful and so very nice. Room prices were wonderful, both the menu restaurant and the buffet are marvelous, and that Bakery - well - it's to die for.
We stayed in one of the rooms that opened up right into the indoor pool. I thought the room might be a little noisy, but it really wasn't. There was...
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We are honored to have won you over as a repeat guest and look forward to your next trip to the Northeast!
Kristin O'Connor
Guest Relations
(717) 464-7503
koconnor@willowval.com
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We go here at least 3 times a year from NY & well worth the 4 hr drive.
This property is the cleanest I have ever seen anywhere in the World.
Great prices, tons of stuff to do in the area & the Pools are just great.
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Thank you, DJkevdee! Our housekeeping staff is wonderful and we're are happy your enjoyed their hard work. Until your next visit to Willow Valley, happy planning!
Kristin O'Connor
Guest Relations
(717) 464-7503
koconnor@willowval.com
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very clean and friendly have been going there for over 25 years staff willing to help in any way possible
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We stayed 2 days in room 113 (generally thought of as part of their "older sections") It was terrific - great mattresses with the new luxury smaller pillows that my wife loves, new flat screen TV, room coffee and less than 50 steps to the pool. We always enjoy ending the day in their hot tub. It really puts us...
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Reviewed 22 December 2011
We appreciate your repeat business and your time to share your experiences on TripAdvisor. Room 113 is a great location and convenient to the pools and restaurants, just like you mentioned, and the travel dates you suggested are a great tip for travelers with flexible plans. Our reservation staff is an excellent source to tips on preferred room locations and...
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We enjoy Willow Valley more than anywhere in the world that we could possibly go.I am not someone who knows someone that works there.We have two small boys so we love the family atmosphere,And the boys swim,swim, swim the entire time we are there.We love the indoor pools so in the winter we can go and in the summer we...
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We very much appreciate you sharing your thoughts on our hotel with the TripAdvisor community. Our pools and hot tub are very popular with the families that visit with us. Thank you for choosing us as your "favorite place to go"! It's an honor!
Kristin O'Connor
Guest Relations
(717) 464-7503
koconnor@willowval.com
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We love it at Willow Valley! The front desk staff is especially nice. All staff are very friendly, helpful, and informative. We especially enjoy the breakfast buffet. Everything at the buffet for both breakfast and dinner is really kept clean and they never run out of good food. The location is perfect to get to Lancaster or anywhere in the...
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Thank you, Plemmert, for your wonderful review! We are looking forward to your next visit,
Kristin O'Conor
Guest Relations
(717) 464-7503
koconnor@willowval.com
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Nice room for the price, hvac units older and a bit loud, view off balcony very nice, would have been willing to pay a premium to have a 4pm check out time so we could enjoy the grounds and offerings more. Golf course awesome
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Glad to hear you enjoyed our golf course and the view from your balcony. Our grounds really are spectacular!
The Inn & Suites maintenance team works hard to upkeep all our HVAC units and perform preventative maintenance on all our 160 guest room. We hope you will stay with us again, and if your unit is disturbingly loud, our maintenance...
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172 Reviews
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