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Extended Stay America - Pittsburgh - Monroeville Hotel Reviews, Monroeville

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Extended Stay America - Pittsburgh - Monroeville

2.5 of 5
3851 Northern Pike, Monroeville, PA 15146
Hotel amenities
Extended Stay America - Pittsburgh - Monroeville
10 traveller photos
Ranked #8 of 10 hotels in Monroeville
4.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    2
    5
    0
    2
    0
Date Rating
buffalo
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Convenience”
4 of 5 stars Reviewed 6 May 2013

Chose this hotel for it's location and convenience for my business in the area. Extended stays intended for those who need a temporary residence. I was there for 2 nights and it did not bother me that the room was not made up. The room was clean and fresh, kitchen was also clean. The staff was attentive and willing to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
9 May 2013

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the convenient location of our property. It is also pleasing to read that you enjoyed the clean, comfortable room we provided you with! Thank you again for your review. We look forward to seeing you in the future, should your... More

Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“pick another hotel in the area”
2 of 5 stars Reviewed 16 April 2013 via mobile

Room was average at best .no service for clean towels nor was the bed made the next day .there are several hotels and motels in the area this was a poor choice.if price is the only criteria it would be average at best. We have stayed at other extended stays and they are better managed that this unit.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
17 April 2013

Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not find our hotel to be up to your standards. Our housekeeping policy allows for room cleaning every 7-days and in between upon request for an additional minimal fee. This should have been communicated to you upon check-in. Since... More

Hampton, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Extended Stay America-Pittsburgh-Monroeville”
4 of 5 stars Reviewed 8 April 2013

Breakfast had limited choices but for Grab and Go, it was alright. Kitchen area was nice with a full size refrigerator and microwave. Bathroom was big. Toilet flushed very loud though. Wished the beds were queen sized but the full size was comfortable.

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
12 April 2013

Dear Nancy G, Thank you for your kind words about our hotel. We as a staff work diligently to make your stay with as close to "home away from home" as possible. We continue to strive to bring you GREAT service and FRESH rooms. Our well-equipped kitchens allow our guest to enjoy the relaxed atmosphere of cooking and eating in... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Staff was fantastic.”
4 of 5 stars Reviewed 25 March 2013

My wife and i only stayed for one night but the staff was fantastic. Rooms were clean and pletty of places around to eat and shop. Only down side was that the beds were not as comfortable as some other hotels. All in all a great place to stay.

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
27 March 2013

Dear spaunp, Thank you for recently submitting a trip advisor review. Our goal as a hotel, is to provide a "home away from home" stay for all our guests. Reviews like yours affirm what we are doing correctly as a hotel, and also give us advice on what we can do better. We have a committment to our cleanliness, making... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Patty J - Great experience”
4 of 5 stars Reviewed 15 March 2013

While my home was being remodeled I stayed here for over a month. I appreciated having a kitchenette and everything I needed to be comfortable. I thought everyone was very courteous and helpful. The location is very convenient to restaurants and shopping. Only suggestion would be to have a larger variety of cable channels to choose from.

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
19 March 2013

Dear PattyJ831, Thank you for your kind response. We pride ourselves on giving each customer GREAT service and FRESH rooms. Our rooms are specifically designed to make you feel at "home away from home." Our staff works diligently to make sure that every guest is comfortable and relaxed while enjoying our well-equipped efficiency rooms. We appreciate feedback from our guests,... More

Washington, DC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
“A pleasant surprise”
4 of 5 stars Reviewed 18 December 2012

2nd time I stayed here. The hotel and room design are well thought out. No public spaces, but the rooms are clean, spacious and contain everything needed for a short or long term stay. A small kitchenette, a desk, free WiFi, a comfortable bed, ironing board, adequate lighting, clock, they pretty much provide it all. Not a lot of extras... More

Was this review helpful? Yes 2
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
20 December 2012

Dear BOTW, Thank you for your business, and your kind words about our hotel. We pride ourselves on providing GREAT service and FRESH rooms. Our staff works diligently to provide our guests with a comfortable and relaxing atmosphere. Our well-equipped kitchens in our rooms do provide that comfort we all yearn for from home. We appreciate your kind comments, and... More

Greensboro, North Carolina
1 review
3 helpful votes 3 helpful votes
“Cozy and Location Resourceful”
5 of 5 stars Reviewed 1 November 2012

My family and I arrived to the hotel on Friday Oct. 26, 2012 at 2:16pm. Check in time is 3:00pm. The host was too kind and very helpful. Answered all questions professionally and just a joy to talk with. He took care of all the checkin information ahead of time so that when the room was ready we went straight... More

Was this review helpful? Yes 3
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
2 November 2012

Dear Brenda J, Thank you for taking time to complete a survey about our hotel. It is a joy to us to see our guest with a pleasant experience at our hotel. We pride ourselves on providing FRESH rooms and GREAT service. We appreciate your business, and your continued support for our hotel. We are humbled by guests like you... More

Norway
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Newly rebuilt.”
2 of 5 stars Reviewed 24 October 2012

Everything was new, that's nice. The night personell was not nice. A sluggish woman who obviosly did not like her job, or having guests disturbing her "late night snack feast", welcomed us with the bravado and wamth of a Red Light District bouncer at 0400 in the morning. Rooms were ok, not very clean though. But ok. And, as mentioned,... More

Was this review helpful? Yes 2
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
30 October 2012

Dear NilsFromNorway, Thank you for taking our survey. I am sorry to hear the night attendant was not more attentive to your needs. We pride ourselves on giving GREAT service to all of our guests, and I apologize that this was not given to you. I am sorry that your room was not checked out of the system, this would... More

Scranton, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 10 October 2012

My family just stayed at this hotel this past weekend. We had our beagle with us, so the room location was perfect. First floor right near the side door. The room was very clean. The counter space in the bathroom was amazing. Kitchen was clean. The front desk staff were very friendly. This was our first stay at this hotel... More

Was this review helpful? Yes 2
Manager-BKL, Manager at Extended Stay America - Pittsburgh - Monroeville, responded to this review
17 October 2012

Dear Kathy, We appreciate your appreciative comments about the hotel and our staff. We pride ourselves here in Monroeville on providing a comfortable stay at a reasonable price. We are committed to the satisfaction of all of our customers, and we are humbled by comments like yours. This lets us know that we are doing our job well, and that... More

 
 
Extended Stay America - Pittsburgh - Monroeville
Extended Stay America - Pittsburgh - Monroeville
4.0 of 5 stars 9 reviews
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Additional Information about Extended Stay America - Pittsburgh - Monroeville

Also Known As:
Extended Stay America Monroeville
Extended Stay Monroeville
Extended Stayamerica Pittsburgh
Monroeville Extended Stay
Address: 3851 Northern Pike, Monroeville, PA 15146
Region: United States > Pennsylvania > Monroeville
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Monroeville
Price range (per night): RM333 - 360
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Pittsburgh - Monroeville
3851 Northern Pike
Monroeville, PA 15146
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