We stayed at this hotel a year ago and were disappointed with the room and hotel due to cleanliness and disrepair of rugs in hallway, broken dressers in rooms, and filthy laundry area. We thought after a year they would have done some repairs after we stated our unhappiness with the manage. Guess what, rugs still need replacement, we had... More

I am from this area, and needed to stay in town for 3 nights to attend a funeral. Wish I had known about the Springhill Suites at Pittsburgh Mills, would have never stayed here! The place is a dump-hasn't been remodeled for many years and is really bad. All the a hallways smell like smoke and the front desk clerk... More

I grew up in this area, (I am 62) and I don't know how they continue to stay in business, I suppose because there is no competition other than the Marriott at the Pittsburgh Mills. Proprietor needs to start spending some money and update this place or they will not last....spent 2 nites and I'm quite sure this hotel has... More

We reserved 3 ground floor rooms and reserved them well in advance because two members of the party could not walk up stairs due knee defects and surgery. They gave away all the rooms and put us on the second floor. They had no elevator and were unsympathetic. Ice machines were always empty. They would send us to the bar... More

Stayed here for a out of town wedding, and will never return. Their were people playing football in the parking lot near everyone's cars with giving no respect to other peoples property. As the evening progressed, they started to play football in the hallways, and the entire hotel smelled like marijuana. My husband called the front desk and was told... More

We just arrived home from a weekend stay at the Clarion for a high school sporting event in town. We arrived late, 11pm, and were greeted by friendly desk people. The check-in process was fast and easy. We proceeded to our room through hallways where we found all carpet lifting from the floor. We did not venture to the second... More

Despite the negative reviews of this hotel, I recently stayed here mostly because of its close proximity to an event that I was in. Check in was ok, but I noticed the odd smell that others have commented on. The hallways are well lit but the carpet is starting to come up. The room itself is average. The bathroom is... More

I wish I would have known to read about these reviews prior to my trip. We were in the hotel on 10/28 and 10/29, 2011. We arrived late (after 11pm) and obviously, the night auditor was on duty. She never looked up until I said..."Excuse me...we need to check in" She took my credit card, had me initial the paperwork,... More

stayed at the clarion on the weekend of 10/8/11-10/9/11. $86 out the door and i wouldn't have paid one cent if i knew what kind of place it was. the parking lot was loaded with trash and cups and potholes, and that was the nice part. the hotel was disgusting and probably has not been renovated or worked on since... More