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All 67 Pittsburgh hotels »

Sheraton Station Square Hotel

3.5 of 5
300 West Station Square Drive, Pittsburgh, PA 15219
Hotel amenities
Sheraton Station Square Hotel
Ranked #38 of 67 hotels in Pittsburgh
3.5 of 5 stars 336 Reviews
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336 reviews from our community

What travellers say about this hotel
  • Great location(11)
  • Room service(5)
  • Fitness center(5)
  • Flat screen TV(4)
  • Short walk(3)
  • Very nice(3)
  • Special rate(3)
  • Indoor pool(3)
  • Restaurants bars(3)
  • River view(3)
Traveller rating
    69
    85
    90
    49
    43
Only show reviews for Family (60) | Couples (91) | Business (94)
Date Rating
Cheektowaga, New York, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 May 2012 NEW

I booked through Priceline and they told us it was a 3 1/2 star hotel. My guess would be because it is a Sheraton. There's no way I would call this hotel 3 1/2 stars. The carpeting was stained, and the walls were thin enough to hear the people next door. Plus, you can hear the trains going by the... More

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See 3 more reviews by Ben N for Pittsburgh
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

We had a rehearsal dinner here for my son's wedding. The food was great, especially the chicken romano and the potatoes. Great choice of deserts. The room overlooked the river and we had a deck for those guests who wanted to go outside. The staff was excellent, very friendly and helpful. Many thanks to Nikki, Robin, Howie and Eric for... More

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Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
22 May 2012

Congratulations on the recent marrage of your son. We wish them all the best. The staff here at the Sheraton Station Square Hotel are very pleased to know that your rehearsal dinner was a successful affair. Thank you for taking the time to share your experience. Warm Regards, Hotel Management More

Dundee, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2012

Hotel is clean, rooms spacious and bar area is nice. However the staff leave a lot to be desired. Staff at breakfast are abismal. Had (very expensive) breakfasts about 4 times of six days. Every time thereb was something wrong. The menu said one thing... ie cereal with BERRIES! but you had to ask for the berries! Steel cut oatmeal... More

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See 2 more reviews by Ciara W for Pittsburgh
Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
22 May 2012

Thank you for your valuable feedback. We are happy to know that you enjoyed your room and bar area. We are not so happy to know that our customer service was not up to par. We pride ourselves in providing quality customer service and it appears that we have failed where you are concerned. Please know that we are very... More

Pittsburgh, Pennsylvannia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 14 May 2012

I have lived in Pittsburgh for almost 40 years and had never stepped foot inside the Sheraton Station Square Hotel until recently... and I must say I was pretty dissapointed. We picked this hotel purely for convenience. It was a girls night out and Station Square was the spot. Unfortunately, it's really the only game in town if you want... More

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Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
21 May 2012

Thank you for your feedback. We are very sorry that you had so many issues with you stay. We work very hard to provide a quality product and it's obvious that we have failed in your eyes. We are very sorry. We are in the mists of a renovation in the public areas and after that is complete, we will... More

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Lebanon, Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2012

The hotel just OK, the shuttle service was great, but the room was lacking. Not up to the standards I expect. It took several visits to the front desk to resolve a small issue. The room just seemed dated, the bathroom had a large mirror missing, the heating / cooling unit made alot of noise during the night going on... More

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See 2 more reviews by g W for Pittsburgh
Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
21 May 2012

Thank you for taking the time to give us you feedback regarding your recent stay at the Sheraton Station Square Hotel, Pittsburgh. We are sorry for the maintenance, housekeeping and customer service issues that you experienced. We take great pride in providing a quality product with top of the line customer service and it appears that we have failed in... More

Houston
1 review
2 of 5 stars Reviewed 7 May 2012

First review after many trips around this country... This hotel has rough check in staff... Avoid rooms facing indoors to the restaurant & party area! Who designs hotels like this? Is it day or night through my window? Stains on the walls but clean bathrooms. First stay was a room facing the parking garage with lights shining in -- motel... More

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Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
21 May 2012

Thank you for your feedback. We are very sorry that we did not live up to your expectations. We work very hard to provide a quality product with top notch customer service. Your comments have been sent to our Hotel Management Team for review and follow up where necessary. We value your opinion and thank you for taking the time... More

Columbus, Ohio
Senior Contributor
34 reviews 34 reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 7 May 2012

This hotel is decent and most importantly, clean. But it misses on some of the finer points. It's a little dated, but not horrible. The elevators are painfully slow, and the hotel store is outrageously overpriced. I fully realize that all hotel stores are rip offs, but this was out of control. I spent $16 for a toothbrush and smallish... More

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Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
18 May 2012

Your valuable feedback is very much appreciated. Please know that we are in the middle of updating the hotel's public space. It's coming along nicely. Also, we are in the planning stages of our renovation to the guest rooms. I am certain that when we are all done, our hotel will show itself beautifully. We hope that you will have... More

Williamstown, New Jersey
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 May 2012

...as far as Sheraton Hotels go, it was far below expectations. My room on the 7th floor looked like it hadn't been renovated in years. I think the telltale sign was the lack of cordless room phones, and climate control involved dials and on-off switches instead of a digital thermostat. The website promised a mini-refrigerator, but there wasn't one. Aside... More

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Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
17 May 2012

Thank you for your valuable feedback. We are sorry that you found your room to be outdated. You are right is saying that we are in the planning stages of a renovation in 2013 also we are currently doing a lot of work in our public area. We are glad that you enjoyed our fitness center and at the same... More

Hampstead, Maryland
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 May 2012

Only spent one night here and I got in late and left early so I can't speak about the out of room features this hotel has to offer. I can say that it has a great location that is easy to get to. Parking is right there. It is located across the river from the central city of Pittsburg and... More

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Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
17 May 2012

The staff at the Sheraton Station Square Hotel are very happy to know that your short visit with us was a positive one. As you now know, we are in a prime location. Perhaps if you visit us again, you will be able to take advantage of all that Station Square has to offer. Thank you for your time is... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2012

Check in after a baseball game and walk into a $240 'deal' of a room with the tv on and an empty glass of wine beside it. One double bed was disheveled and no pull out couch as promised! Was then promised a crappy $50 refund but in fact my acct had an extra $50 hold for 6 days and... More

Was this review helpful? Yes
Theresa Gobleck, Guest Relations Manager at Sheraton Station Square Hotel, responded to this review
17 May 2012

Thank you for your feedback regarding your recent stay. We are very sorry for the mishaps you experienced with billing and housekeeping. Please know that this not the norm but the exception. I am hoping by now that your billing issue has been taken care of. If not, I urge you to call the hotel and speak with someone in... More

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Additional Information about Sheraton Station Square Hotel

  • Sheraton Station Square Motel
  • Sheraton Pittsburgh
  • Pittsburgh Sheraton
  • Sheraton Station Square Pittsbergh
  • Sheraton Station Sq Hotel Pittsbergh
  • Sheraton Station Square Pittsbergh Pa
Address: 300 West Station Square Drive, Pittsburgh, PA 15219
Price range (per night):* RM681 - 1,041

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