In January our son was released from the hospital after a bad car crash. we planed to stay the nite in Sayre due to weather in the area of New York we were from. When we got into our room we found the room dirty from the last guests. Dirty towels on the bathroom floor and trash in all the... More

I sometimes I forget that that there are still places out there that know what genuine good service means. I'm even more surprised when I get it at a large chain like Best Western. Room was good and very clean. Pool was fine but too much chlorine (typical). Food (I just had the freebie breakfast ) was blah. Typical microwave... More

Even though everyone was friendly and helpful they were unable to hold to the reservations we had confirmed with them over a month earlier. We were a party of 7, one being an 82 year old women in a wheel chair. I reserved 2 double queen rooms next to each other and ended up with 2 King rooms, which they... More

This was our second stay here and we have enjoyed both of them. We really appreciate a dog-friendly hotel with reasonable fees that is also tastefully appointed. The restaurant is pretty good, too. Not gourmet, by any means, but breakfast will get you by and the dinners are pretty good. Staff is always helpful, and the place is always clean... More

Best Western-Grand Victorian Inn....you still have it! Great Rate, stayed in room 235 (King, end of hall unit). The check-in was a breeze, front desk staff very pleasant! We had reserved a King room but were assigned a double queen. Front desk staff quickly and without hesitation corrected and we were on our way. Other reviews have mentioned you do... More

Even though the hotel is a little outdated, we still enjoyed are stay. The staff were caring and helpful. The lounge was nice and the rooms were clean. The rate we paid through Resorts Plus International was low enough to make the stay satisfactory. More

this is a large hotel.. one nice thing it has a lounge..and a large parking lot easy to get a semi into...could use some modernizing....A/C poor and didnt keep room cool...room not lit very well....fitness ctr closed when I arrived at 9:oo pm...cob webs on ceiling ...dust on everything ...not worth $139.00.....I would not recommend this place at all....esp. considering... More

The carpets and bathroom floors had more dirt on them, than outside in the gardens. White socks turned virtually black within hours. The LOUD band music rocked us until 1:30 AM when they finally turned down the volume. Even after calling the front desk at 11:00 PM, they did nothing about it! Food was well cooked at least we ate... More

My wife and I were to be married just across the NY border in Waverly. We had booked the best western over a year in advance due to their hotel bar and acceptance of small pets. Less than a month before our wedding we found out indirectly that the best western had ditched our contract in order to accept a... More