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All 17 Wilkes-Barre hotels »

Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5
884 Kidder Street, Wilkes-Barre, PA 18702
Hotel amenities
Fairfield Inn & Suites Wilkes-Barre/Scranton
Ranked #2 of 17 hotels in Wilkes-Barre
4.0 of 5 stars 55 Reviews
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55 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Breakfast area(5)
  • Parking lot(3)
  • Hot tub(3)
  • Flat screen TV(3)
  • Modern decor(3)
Traveller rating
    31
    16
    6
    2
    0
Only show reviews for Family (22) | Couples (16) | Business (9)
Date Rating
Saint Louis, Missouri
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 April 2012

The hotel is less than 3 years old and is a great spot for anyone visiting the area. We stayed here two years ago and again this week. The rooms are nicely appointed with fast wireless internet in room for free. The lobby etc were tidy with friendly staff. The breakfast was ok with only hot food being microvavable sausage... More

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Wilmington, Delaware
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 April 2012

We visted Wilkes-Barre to take part in the ESTA theatre festival and stayed at the Fairfield Inn. I'm very glad we did. There are several other chain hotels in the same area but this seemed to be a cut-above. The hotel is decorated in a contemporary style and has both a small gym and a decent-sized pool. It is situated... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
2 May 2012

Thank you for the positive feedback. We appreciate your comments and take personal pride in satisfying our guests. Again, let me thank you for your kind words. We're committed to total guest satisfaction and we look forward to your next visit. More

Northbrook, Illinois
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 April 2012

I'm a full service Marriott gal. First time at a Fairfield Inn. Fabulous. Clean. Comfortable beds. Quiet. Free breakfast in morning with cereal, fruit, yogurt, waffles and breakfast sandwiches. Staff was helpful. Easy on and off the highway. Beautiful decorations in lobby. Lovely ceramics - even in room. I was really impressed. The TGIF was not bad either! More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
2 May 2012

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding... More

Orlando, Florida
Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 February 2012

The hotel is conveniently located near everything, service is adequate but unfortunately cleanliness was lacking. Bathroom wasn't cleaned properly upon check in. Not sure i will be returning. Will probably try the W nearby. More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
2 May 2012

I'm concerned about the issues you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening & we strive to make their stay satisfactory. The principal goal of our hotel is to provide dependable service for all of guests at... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 February 2012

I wish they wouldn't have called it a "suite" ... a tiny little fridge and a popcorn microwave does not a suite make. The sitting area simply served to crowd the rest of the room and bathroom. Alas, the rate was good and this is kind of a get-what-you-pay-for accommodation. The hotel staff were great throughout ... particularly the kind,... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
2 May 2012

Thank you for staying with us & providing feedback on how we can enhance our services. We strive for excellence & do not want to fall short of our guest expectations. If you have any additional comments or suggestions as to how we can make your next visit more enjoyable, please do not hesitate to let us know. I personally... More

Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 January 2012

We went to see Seinfeld in WB and decided to stay here because it isn't far from the casino, is located next door to a TGI Friday's, and it is a newer place to stay. The room offers a modern design (with a desk nook), 2 TVs, a nice lounge area. Also, the room had excellent sound insulation, we heard... More

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See 2 more reviews by Navarath for Wilkes-Barre
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
1 May 2012

Thank you for choosing our Fairfield Inn & Suites for your recent stay in Wilkes-Barre. We appreciate your patronage and hope that you will give us the opportunity to serve you again. It is our goal to make every guests stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality... More

Lancaster PA
Senior Contributor
43 reviews 43 reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

It was a Friday night when we arrived. I was at first concerned when we had to drive through a crowded TGIF lot to find the hotel (it just didn't make sense that I had to go through one to get to the other). But once I got there, I was very surprised. Having stayed in Fairfields before, I expected... More

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See 3 more reviews by sgtrudz for Wilkes-Barre
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
1 May 2012

Thank you for choosing our Fairfield Inn & Suites for your recent stay in Wilkes-Barre. We appreciate your patronage and hope that you will give us the opportunity to serve you again. It is our goal to make every guests stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality... More

Syracuse, Ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 January 2012

This was a great place to stay! My friends and I were traveling down to MD and stayed here mid-way. It was a good stopping point, many resturants in walking distance. Staff was friendly and helpful. Area is a bit confusing to drive around in, but the hotel is great. I'd stay here again if I was in the area! More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
1 May 2012

Thank you! We would be happy for you to serve you again. As with all responses, we reviewed with all staff & we appreciate the positive feedback. We take pride in providing the service that will make you want to return! Hope to see you again! More

hilton head s c
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 January 2012

I cannot say enough positives about this hotel. I stayed for 5 nights during Christmas 2011. All the employees from the front desk to the housekeeping staff were great. The complimentary breakfast buffet is the biggest and best I have ever had...plus Miranda was so attentive to every need....Make sure you try her homemade bluebery waffles. Location is great: next... More

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See 2 more reviews by HOAGIE1020 for Wilkes-Barre
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
1 May 2012

Thanks so much for the wonderful comments. Your experience is exactly our goal for all guests! We will look forward to seeing you around Christmas time again! Thanks for choosing our property & we look forward to you visit this winter! Thanks! More

Brooklyn, New York
Senior Contributor
33 reviews 33 reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 January 2012

Wilkes-Barre is not a very lively town but this hotel is located in one of the livelier parts. There is a TGIF that shares the same parking lot of the hotel, how is that for convenient? Also, across the street is a mall and shopping center. The mall is quite small and old but the shopping center seems quite new... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
1 May 2012

Thank you for your comments. It is our goal to make every guests stay with us satisfactory. Your feedback is so important. If you have any additional comments or suggestions as to how we can make your next visit more enjoyable, please do not hesitate to let us know.We look forward to serving you in the future. Take care! More

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

884 Kidder Street, Wilkes-Barre, PA 18702
Price range (per night):* RM452 - 553

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Fairfield Inn & Suites Wilkes-Barre/Scranton
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