Recently my husband and I traveled to Wilkes-Barre for a concert at the Kirby Center. Not knowing the area well, we decided to get a room at a hotel within walking distance to the Kirby. I booked a room at the Genetti Best Western, and it was one of the best hotel experiences my husband and I ever had. Upon... More

We stayed at Genetti's Best Western over the Easter week-end. We have stayed here a number of times before and it was always spotless and comfortable. Large flat screen TV with good cable selection. My wife and I agree that the beds and pillows are VERY comfortable, and we were happy to see that when someone checks out ALL the... More

Stayed here after looking for a place to get off the interstate and stay for the night. It was a bit far from the highway but a nice enough place. Service was good, rooms were okay. Really liked the breakfast. It was served in the nightclub/restaurant, really interesting setting for a breakfast. Very good selection of hot or cold breakfast... More

We were passing through the area and were ready to stop for the night. Ended up here and had absolutely no complaints. The front desk staff was pleasant, courteous and willing to try and fulfill any requests. Beds were comfortable & rooms were clean and the breakfast included was really that- a breakfast!!! Not a stale bagel and a glass... More

My sister and stayed here while visiting our dad at W-B General Hospital. The room was clean and comfortable. Overall, the stay was great--on-site parking, flat screen TVs in the rooms, and even a little rubber duckie in the bathroom. Though this is a chain hotel, it began as a small family establishment and it still feels that way. Renovations... More

Hotel was clean and my room was very comfortable. It was situated in a good area, walking to a nice circle with some local shops and things (altho the whole town seems to close at 6pm...). When I was there the lobby was being renovated, so it was not too pretty, but once it's done it'll be nice. The fitness... More

I stayed here in Wilkesbarre for our swim meet. It was right next door to our pool and 1 block from public square that had restraunts shops and dunkin donuts. Check in went really smoothly. We noticed a lot of renovations in progress from last time I stayed here it was a positive sight to see. Also. The people were... More

Stayed here for a week and a couple days on business. The hotel is a bit dated in the lobby and has strange decor in the breakfast area/restaurant but they are renovating currently in those areas. The rooms however are GREAT! We had three King rooms, one a little larger with a couch and a bigger bathroom for $5 extra... More

I had the pleasure of staying at Genettis for 3 full weeks... The staff was beyond awesome!! Micheal at the front desk loaned me his phone charger as i had left mine at previous hotel.. They were beyond kind and caring. Also another Micheal who i think was part of the wait staff was a DOLL!!! He went way out... More