The room was very nice and very CLEAN!!! I searched through 100's of reviews for a hotel room before booking this one and was very happy that it was clean, and felt like home! The only thing I would add to is the breakfast, the attendent didn't have a key for the water and juice machine so there was NONE!!...
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Thank you so much for your kind words about our hotel. I am sorry for the issue with our breakfast equipment but will resolve any problems for the future. We look forward to your next visit with us. Safe travels to your next destination.
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Stayed here for work. Would not recommend. Here's why--
1. Breakfast and coffee were gross and terrible. Dining area not very neat or particularly clean.
2. Other than the bed being made and towels changed, I don't think housekeeping really cleaned the room daily.
3. When my husband called to be connected to my room (no direct line to the...
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We appreciate your comments and I can assure you this is an isolated case. As you can see from our previous reviews we provide outstanding customer service. We will discuss your issues with our management team. Again we value your feedback.
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Stayed 2 nights in mid-March and were very pleased. We were upgraded to a suite which had ample space - a sofa bed, mini fridge & microwave. It was conveniently located & was a bargain! We took advantage of the golf courses, outlet shopping & Hilton Head - all within minutes of this hotel. The customer service was outstanding &...
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Thank you so much for your recent comments about our hotel. We are thrilled that you got to enjoy some of the great outings that Bluffton has to offer. Our shopping, golf and historic homes make us a true gem in the lowcountry. We look forward to your next visit with us.
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A friend and I traveled to Bluffton for the Heritage this year and stayed at this hotel, which was only a few minutes from HH Island. I travel to HH often for work, but this has to be the best experience I have had, anywhere in that area, staying in a hotel. The staff was friendly and professional and did...
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We are so glad to hear your stay during one of our busiest times was excellent. What a fun time to be in the Hilton Head/Bluffton area during the RBC Heritage Golf Tournament. Lots to see and do and we are glad you called us home for a few days. We pride ourselves on our amazing staff and look forward...
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On a recent visit to South Carolina we stayed at this wonderful hotel for 3 days. They have everything you could possibly need to feel at home. From the warm, fresh baked cookies when you walk in, to the comfy beds and great breakfast bar, this hotel does not miss a beat. The room was extremely clean, as was the...
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We are thrilled your visit to our hotel was like home. Our staff prides themselves on providing the best customer service and cleanest environment. Safe travels and hope to see you on your next visit to our area.
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My husband, son, step-son & I came down from PA for my younger step-son's USMC Family Day & Graduation Ceremony on Parris Island. Our hotel stay was quite satisfactory.
We booked a queen suite which had two queen beds and a full size sofa-bed. The room was spacious. Plenty of electrical outlets for all our gadgets. The beds were very...
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Stayed 3/21/12 after staying at HI in Daytona Beach the night before. Very clean throughout.. Comfortable king bed....all features were working. Cigarette stain on lavatory appeared to be of long standing (Room 307 for management attention). Got (supposedly) last coupon discounted room. Ample convenient parking. Breafast (standard HIE offerings) was more pleasing to the eye and tongue than most comped...
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Thank you so much for your recent visit to our hotel and your glowing feedback. We pride ourselves on our staff and recently remodeled hotel. We look forward to your next visit with us and as always please drive safely to your next destination.
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My room was very spacious and learned the hotel was redesigned since my August visit. GREAT job and appreciate the cleanliness. I will continue to stay here.
Love the TV's and the breakfast.
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Thank you for your recent stay with us and your comments. We are so excited about our new remodel and thrilled that you enjoyed the new decor and upgrades. We hope to see you more often and look forward to serving you in the future.
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The hotel had friendly staff, quick check-in, and good location. It's located on the main drag (but tucked behind a shopping center, so quieter). It's convenient to many restaurants and just 3 or 4 miles from the outlet malls. No complaints.
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Thank you for your recent post on Trip Advisor and we are glad you were able to locate us off the main road. We like being tucked away in the heart of everything and thrilled that your stay with us was just positive. We look forward to serving you again in the future. Thanks!!
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We were in town for a two day event. Hotel was convenient, clean and pleasant. Room was large, internet fast and free, and breakfast satisfactory. A no problems stay.
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Thank you for your recent visit to our hotel and we are thrilled that you enjoyed your stay. We pride ourselves as being centrally located to many desinations in Bluffton and Hilton Head. We look forward to the opportunity to serve you again in the future.
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