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Comfort Suites Bluffton

2.5 of 5
23 Towne Drive, Bluffton, SC 29910
Hotel amenities
Comfort Suites Bluffton
Ranked #6 of 7 hotels in Bluffton
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72 reviews from our community

Traveller rating
    27
    15
    8
    15
    7
See reviews for
Families
27
 
Couples
20
 
Solo
8
 
Business
6
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Saint Augustine, Florida
Top Contributor
58 reviews 58 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 8 May 2013

This hotel appears to be updated, but it doesn't seem to be kept up well. We stayed in room 107 and we were not impressed with the room. The carpet hadn't been vacuumed thoroughly, the walls could have used a fresh coat of paint, the sofa bed appeared to be broken and had nasty stains on the upholstery, to the... More

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Rock Hill, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2013

Stayed here while visiting family in the area and had a wonderful experience. Check in was very quick and the front desk provided excellent suggestions on places to eat. I had a room on the third floor which was neat, clean and quiet. I will definitely be back during my next visit to Bluffton.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 April 2013 via mobile

I was warned but tried it anyway. I will never stay in another hotel owned by this group. Good luck reasoning with this manager, Charles. Carpets are filthy and smell horrible. Walls are dirty, patched stained. Little spiders. crawling all around, three roaches in our room. Sinks drain poorly, showers are nasty. Refrigerator was broken and never replaced. Holes in... More

Was this review helpful? Yes 3
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
6 April 2013

Please accept my deepest apology for you stay at our proprty. We are currently going through several renovations but it is no excuse for the condition of your room. Our onsite management team will look into these issues immediately. Thank you for the feedback. Charles.GM More

Travellers are raving about these Bluffton hotels

Ridgeland, South Carolina, United States
2 reviews
5 of 5 stars Reviewed 1 April 2013

I really enjoyed my stay the room was awesome and so was the service Charles is the best.....If your visiting Bluffton,sc Comfort suites is the place to stay.Everything you need and want is there food,shopping and entertainment.

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
6 April 2013

Regina P. Thanks for being a loyal guest at our property, anything we can do in the future to accomodate your family please let us know. Charles. GM More

Valdosta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 March 2013

I'm excited to say that I stayed in Comfort Suites during St Patricks Day weekend, and I'm thoroughly impressed. I checked in in saturday and General Manager was friendly! The room I stayed in was on the third floor and incredibly nice. I loved the bathroom and the bed/carpet was super clean. I enjoyed my stay and would love to... More

Was this review helpful? Yes 1
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
6 April 2013

Ashlee B, Thank you for your time in reviewing our property. We value Senior Reviewers because they tend to review fairly instead out of anger. Please stay with us in the future. We are going through some exciting renovations, and hope to see you in the future. Charles GM. More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 26 February 2013

We stayed here on a slight discount for having a Marine graduating at Parris Island... Should have paid the extra money for a nicer hotel. My check in experience was ok, went smoothly. However, the front desk clerk was dressed fairly inappropriately for a family hotel. Short off the shoulder dress with knee high boots, not in a classy way.... More

Was this review helpful? Yes 1
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
27 February 2013

DEAR David F, Your review of our property is very disappointing. We pride ourselves on being the number one choice for Marine Corps Families. Our management team will be looking very closely into every issue you have addressed on Tripadvisor.com. We are sorry for your experience and I can personally promise NO MARINE CORPS FAMILY WILL HAVE AN EXPERIENCE LIKE... More

Hilton Head, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 February 2013

My family and I stayed here because we were having our attic re-insulated. (I am a local and my house was less than 10 minutes away). The first night we were put in a room that had the worst smell ever coming from the carpeting. I don't know what happened in that room but it couldn't have been legal. I... More

Was this review helpful? Yes 1
See 4 more reviews by M S for Bluffton
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
27 February 2013

DEAR M S. Please contact me directly so I can speak to you about your stay. I would like to refund your room due to your bad experience at our property. Charles. GM More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 February 2013

I would recommend this hotel to anyone staying in this area. It has been very clean and comfortable everytime we have stayed there. The breakfast is very good and there are alot of different foods to choose from.

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
15 February 2013

Dear Kevin, Thanks for your review of our property. We hope your trip was safe back to Indiana. Congratulations on your daughter graduating from Boot Camp. I hope if your back in South Carolina you'll come visit us again. Charles. GM More

Hilton Head, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 January 2013

Comfort Suites is exactly what I needed for a stop in to visit my parents. Great location and I got a great deal. TV was nice nad the Oakatie Ale house next door is very fun and has a nice bar. Breakfast was very good. Comfortable bed.

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gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
15 February 2013

Dear NCtravelToNegril, Thank you! Charles. GM More

Bluffton, South Carolina
1 review
5 of 5 stars Reviewed 10 January 2013

I reserved a block of rooms for my September wedding at this Comfort Suites. We were getting married in Rose Hill Plantation, so the location was very convenient to all. My dad and I toured several hotels to make the right choice. We were looking at the hotel's appearance, the size of the rooms, overall amenities, and of course friendliness... More

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
15 February 2013

Dear HahnaHayden, Thank you for review of our property. We pride ourselves on being one of the premiere destination hotels in the Bluffton/Hilton Head Area. Cindy Owens our Director of Sales works very hard with wedding families/groups to make sure our property is ready to give them A+ Service. Thanks for your kind comments. Charles. GM More

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Additional Information about Comfort Suites Bluffton

Also Known As:
Comfort Suites Bluffton Hotel Bluffton
Comfort Suites Bluffton Hotel
Bluffton Comfort Suites
Address: 23 Towne Drive, Bluffton, SC 29910
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Bluffton
Price range (per night): RM398 - 488
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Comfort Suites Bluffton is an all suites hotel featuring complimentary continental breakfast, a variety of specials and packages, meeting facility and easy access to shopping and dining in the Hilton Head Island area. ... more   less 
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Comfort Suites Bluffton
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