From the minute you walk in to the hotel ,you are greeted with a smiling face ! Everyday you get a courtesy call to see if everything is okay! Everything in this hotel from the time you walk in , looks and smell very clean ! I have been in many different Hotels ,my choice being the Hoildays Inn Express...
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Thank you for taking the time to recommend our hotel to others. We feel very honored to be the first review! It means so much for the staff to be recognized for their efforts. I think that is what helps keep them reaching even higher. We will look forward to having you back.
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This hotel has lovely front desk staff - always friendly and helpful. This hotel is good if you don't want to pay for downtown parking charges etc. The rooms are good and spacious as is the bathroom. Everywhere was very clean. Certainly had no reservations about the safeness of the area it seemed perfectly OK. Took the local bus into...
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Thank you very much for providing your feedback to others. It is wonderful to hear that you were able to take advantage of the CARTA service that picks up just a few doors down. We are a great alternative to staying in the Historic District yet all of Charleston's attractions are just a hop, skip, and jump away. Oh yes,...
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My wife and I stayed at this hotel several months ago and were very impressed by the great customer service! This time my trip to Charleston was for business, and after receiving such wonderful service last time, it was a no-brainer as to where to stay. The front desk ladies are excellent at making you feel right at home. When...
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Reviewed 12 February 2012
Thank you for returning. We absolutely appreciate your business. We know you have many choices in the Charleston area and feel honored to have you in our "home". Thank you for your wonderful comments about Cheryl and our new employee.
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My husband and I had reservations in early April when we were driving from Hilton Head back north. We drove passed the hotel and the area and decided that it was not in the type of area that we would feel safe. Please keep in mind that my husband was a police officer in an inner city in NJ for...
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As you can see by our previous guests' responses, we are known for our customer service. Unfortunately, I can not help if I am not given the opportunity. It really feel if you would have come to the hotel you would have had a completely different experience.
While I prefer not to respond to negative experiences in a public forum,...
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I stayed at this hotel twice, for a total of 7 nights, while attending the Charleston Home and Garden Show in April. It had a very convenient location for my needs, visiting downtown historic Charleston and the plantations NW of town, and using the airport. It is also two blocks from an AAA office. I agree with all of the...
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Thank you very much for recognizing Leila. I agree that she is wonderful. And it is always so exciting for the staff to see themselves being recognized to the public.
We appreciate your recommendation and look forward to having you back with us!
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We booked online not knowing what we would get. The hotel is clean and welcoming. The rooms are well decorated with comfortable beds and a flat screen Hi definition TV. There is a coffee maker in the room as well as a hairdryer. Coffee/hot tea and lemonade are always available in the lobby. Fresh cookies are made at 4PM thru...
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Thank you for your great review. And thank you for recognizing Leila. We are very excited to have her and all of our wonderful staff!
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I can't think of a thing that could make this a better hotel- it's modern, spotless, comfortable beds, quiet at night and the staff couldn't be nicer.
Everyone greeted us warmly and the front desk staff was the best- from recommending tours, restaurants, parking areas, and even anticipating the need for wake-up calls. We felt well treated and taken care...
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I am so happy you enjoyed your stay! You really touched on all we have to offer, especially the warm welcome and great value. We hope to have the opportunity to serve you again.
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We took a stab at booking here on the internet with no knowledge at all of the Charleston area. It worked out great. 10 minutes maximum from the Visitors Center on Meeting St over an awesome suspension bridge. The hotel is welcoming,all the staff are great,has a nice pool area to relax,rooms and beds are nice. The tap water is...
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Thank you for sharing your experience with others. It is the highest form of flattery when you would recommend others to our hotel. It was a pleasure to meet you!
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I travel 2-3 times a month for business and wanted to recognize your front desk associate for her friendly, upbeat, professional, and caring service she provided throughout my stay. Thank you Leila!
Clean comfy rooms, fresh good breakfast choices.
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Thank you for recognizing Leila. She has been a wonderful addition to our team and I'm so happy she helped make your stay.
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We loved the location- easy to get downtown. We were extremely impressed with the staff especially Sherry. She gave us lots of good advise and also directions to points of interest. A wonderful representative for your hotel. A nice selection for breakfast. Would go back if ever in that area.
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Thank you for recognizing Sherry. I am so happy she was able to help you find your way. She one of our shinng stars!
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