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Holiday Inn Express Charleston (US 17 & I-526)

2.5 of 5
1943 Savannah Highway, Charleston, SC 29407
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Holiday Inn Express Charleston (US 17 & I-526)
Ranked #11 of 53 hotels in Charleston
4.5 of 5 stars 123 Reviews
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123 reviews from our community

    Trip type
Traveller rating
    74
    26
    9
    9
    5
Date Rating
Rock Hill, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 23 May 2012 NEW

From the minute you walk in to the hotel ,you are greeted with a smiling face ! Everyday you get a courtesy call to see if everything is okay! Everything in this hotel from the time you walk in , looks and smell very clean ! I have been in many different Hotels ,my choice being the Hoildays Inn Express... More

Was this review helpful? Yes
See 5 more reviews by Anna M for Charleston
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
24 May 2012

Thank you for taking the time to recommend our hotel to others. We feel very honored to be the first review! It means so much for the staff to be recognized for their efforts. I think that is what helps keep them reaching even higher. We will look forward to having you back. More

Mermaid Waters
Senior Contributor
47 reviews 47 reviews
Reviews in 46 cities Reviews in 46 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

This hotel has lovely front desk staff - always friendly and helpful. This hotel is good if you don't want to pay for downtown parking charges etc. The rooms are good and spacious as is the bathroom. Everywhere was very clean. Certainly had no reservations about the safeness of the area it seemed perfectly OK. Took the local bus into... More

Was this review helpful? Yes
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
25 May 2012

Thank you very much for providing your feedback to others. It is wonderful to hear that you were able to take advantage of the CARTA service that picks up just a few doors down. We are a great alternative to staying in the Historic District yet all of Charleston's attractions are just a hop, skip, and jump away. Oh yes,... More

Asheville, NC
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012

My wife and I stayed at this hotel several months ago and were very impressed by the great customer service! This time my trip to Charleston was for business, and after receiving such wonderful service last time, it was a no-brainer as to where to stay. The front desk ladies are excellent at making you feel right at home. When... More

Was this review helpful? Yes
See 3 more reviews by 3boys415 for Charleston
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
18 May 2012

Thank you for returning. We absolutely appreciate your business. We know you have many choices in the Charleston area and feel honored to have you in our "home". Thank you for your wonderful comments about Cheryl and our new employee. More

Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 8 May 2012

My husband and I had reservations in early April when we were driving from Hilton Head back north. We drove passed the hotel and the area and decided that it was not in the type of area that we would feel safe. Please keep in mind that my husband was a police officer in an inner city in NJ for... More

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Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
11 May 2012

As you can see by our previous guests' responses, we are known for our customer service. Unfortunately, I can not help if I am not given the opportunity. It really feel if you would have come to the hotel you would have had a completely different experience. While I prefer not to respond to negative experiences in a public forum,... More

Bozeman
1 review
5 of 5 stars Reviewed 7 May 2012

I stayed at this hotel twice, for a total of 7 nights, while attending the Charleston Home and Garden Show in April. It had a very convenient location for my needs, visiting downtown historic Charleston and the plantations NW of town, and using the airport. It is also two blocks from an AAA office. I agree with all of the... More

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Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
11 May 2012

Thank you very much for recognizing Leila. I agree that she is wonderful. And it is always so exciting for the staff to see themselves being recognized to the public. We appreciate your recommendation and look forward to having you back with us! More

White Plains, New York
1 review
5 of 5 stars Reviewed 6 May 2012

We booked online not knowing what we would get. The hotel is clean and welcoming. The rooms are well decorated with comfortable beds and a flat screen Hi definition TV. There is a coffee maker in the room as well as a hairdryer. Coffee/hot tea and lemonade are always available in the lobby. Fresh cookies are made at 4PM thru... More

Was this review helpful? Yes
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
11 May 2012

Thank you for your great review. And thank you for recognizing Leila. We are very excited to have her and all of our wonderful staff! More

Westwood, NJ
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 May 2012

I can't think of a thing that could make this a better hotel- it's modern, spotless, comfortable beds, quiet at night and the staff couldn't be nicer. Everyone greeted us warmly and the front desk staff was the best- from recommending tours, restaurants, parking areas, and even anticipating the need for wake-up calls. We felt well treated and taken care... More

Was this review helpful? Yes
See 2 more reviews by Topics4me for Charleston
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
11 May 2012

I am so happy you enjoyed your stay! You really touched on all we have to offer, especially the warm welcome and great value. We hope to have the opportunity to serve you again. More

Deep River, Canada
1 review
5 of 5 stars Reviewed 2 May 2012

We took a stab at booking here on the internet with no knowledge at all of the Charleston area. It worked out great. 10 minutes maximum from the Visitors Center on Meeting St over an awesome suspension bridge. The hotel is welcoming,all the staff are great,has a nice pool area to relax,rooms and beds are nice. The tap water is... More

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Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
5 May 2012

Thank you for sharing your experience with others. It is the highest form of flattery when you would recommend others to our hotel. It was a pleasure to meet you! More

Miami
1 review
5 of 5 stars Reviewed 23 April 2012

I travel 2-3 times a month for business and wanted to recognize your front desk associate for her friendly, upbeat, professional, and caring service she provided throughout my stay. Thank you Leila! Clean comfy rooms, fresh good breakfast choices. More

Was this review helpful? Yes
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
26 April 2012

Thank you for recognizing Leila. She has been a wonderful addition to our team and I'm so happy she helped make your stay. More

South Portland Me
1 review
5 of 5 stars Reviewed 23 April 2012

We loved the location- easy to get downtown. We were extremely impressed with the staff especially Sherry. She gave us lots of good advise and also directions to points of interest. A wonderful representative for your hotel. A nice selection for breakfast. Would go back if ever in that area. More

Was this review helpful? Yes
Rebecca Ruttiger, General Manager at Holiday Inn Express Charleston (US 17 & I-526), responded to this review
26 April 2012

Thank you for recognizing Sherry. I am so happy she was able to help you find your way. She one of our shinng stars! More

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Additional Information about Holiday Inn Express Charleston (US 17 & I-526)

  • Holiday Inn Express Charleston
  • Holiday Inn Charleston
  • Charleston Holiday Inn
Address: 1943 Savannah Highway, Charleston, SC 29407
Price range (per night):* RM327 - 616

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Holiday Inn Express Charleston (US 17 & I-526)
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