Always greeted from start to finish from every employee with respect & gratitude. The concierge level is perfect, for down to earth people who don't feel like they're better than others. Johno, Kelly, & Susanne are the greatest! Charleston Place is a great hotel, but not as personable. We're so thankful to be able to stay at such a wonderful...
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Upon arrival at the Market Pavillion Hotel, you will be grudgingly acknowledged by one of the bleached blondre front desk clerks. You will be handed without explanation your room key.
The only employees at this hotel who are worthy of working in Charleston are the gentlemen who run the Concierge Parlor. They are wonderfully helpful. Do be award that this...
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Thank you for your candor. I am very sorry you did not enjoy your visit here at the hotel. We typically receive very positive reviews from our guests and it is disppointing that you feel so negative about the experience. We in fact had a guest not too long ago that felt we offered far more then the Ritz. We...
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This newlywed couple could not have asked for a more pleasant experience for our honeymoon than the Market Pavilion Hotel! We stayed on the concierge level and were spoiled rotten by our new friend Johno!! He was not only professional and attentive, but more importantly to us...friendly, funny and informative about anything Charleston! Our Honeymoon experience was made all the...
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First of all...Congratulations on your marriage! Thank you for allowing the Market Pavilion Hotel to be a part of your newlywed plans. I am very pleased you enjoyed your visit. Johno will also be pleased to know that his efforts did not go unnoticed. I am also glad you enjoyed your dining experience at Grill 225; it is indeed Charleston's...
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My wife and I just spent four great days at the hotel the first week of May. We stayed on the Concierge level and were treated like royalty. Everyone at the hotel makes you feel like you are the only guest and they are there for you and you only. Were we ever spoiled! We especially want to thank Johno...
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Thank you so much for your kind words. Royalty is exactly how we want our guests to feel and I am glad you left feeling just that way. Johno, Kelly, Trina and Havin are great examples of a few of Charleston's finest hospitality professionals and we are proud to have them on our team. They will be pleased to know...
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enjoyed being on the club floor.....that's the way to go!! The service in the club area was excellent and the staff was very friendly and accomadating.
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Thank you for choosing the Market Pavilion Hotel. I am pleased you enjoyed the Concierge Floor and all it had to offer, as well as feeling the service was friendly and accommodating. I hope you will return soon, so we will have the pleasure of serving you again.
Thank you
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My son and I visited July 2011 and stayed at the hotel for 5 nights. It was perfectly located within walking distance of lots of attractions, the food at grill 225, the bar and the pavilion bar were absolutely outstanding. Nitrotinis were the best! The pool was awsome, wonderful open sky (the only thing I did not like about it...
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Thank you for your comments. I am so glad you and your son enjoyed the hotel. Sounds as if you were able to take advantage of all the hotel as to offer. Thank you for chosing the Market Pavilion Hotel. We look forward to seeing you in July. Thank you.
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This is a special hotel. We had a King on the concierge level -- thoroughly enjoyed the wonderful array of food, snacks, sandwiches, breakfast, champagne cocktails, etc. Truly great service. We dined in the hotel (first floor) -- the beef is out of this world -- get it! We had a most wonderful lunch the 2nd day, perfect lobster salad....
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Thank you for your kind review. I know the staff will appreciate your assessment that we are a special hotel with impeccable service. I am glad you enjoyed the total experience. We hope that you will return soon so that we will have the chance to serve you again. Thank you.
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We had a king room on the concierge level. At the time of booking, this room was only slightly higher than the king on another level (say 500 vs 400 per night). It was not worth the extra money. For the extra 100 bucks, you have key access to your floor and its the highest floor (4th). You also have...
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Thank you for your review. I appreciate your remarks. For many, a Concierge Floor, while slightly a higher rate each night, is a place to get away, relax, enjoy and feel pampered by our Parlor Concierge staff. It has a full hot breakfast, instead of a continental, an afternoon tea, with freshly made pastries and finger sandwiches and in the...
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The location of this hoted is excellent however I was quoted one price from Booking.Com and was charged $200.00 more as the hotel said we had three people in the room. When I booked, I said there was three people in the room and was given a price. The hotel says I did not read the fine print. Really! So...
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Thank you for your candor. I am sorry you had difficulty with booking your room. Obviously, since the booking was through a source other then the hotel we cannot be certain what you will be told or how the reservation will be handled. We have no control when it is booked through an outside sourse. If it was booked through...
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