I have nothing but good things to say about this hotel and travel experience. We stayed here traveling home from Orlando, FL to Pittsburgh, PA. I made the hotel reservation on the road, based upon the reviews that I had read from this and other sites. I AM THOROUGHLY IMPRESSED with this hotel and the service we received. The hotel... More

This hotel is tucked away in a nice wooded setting with good amentities, great customer service at an economical rate. William, Shatiema, Yolande, Jennifer and Toqual (sp?) and the management team were extremely helpful and made feel like I was at home and not a hotel. I travel weekly and this is one of the best hotels I have stayed... More

Due to a mistake by Hotels.com, we had to change our reservation to another hotel at check in (2 families, 2 reservations). The front desk staff, Shatiema and William were so helpful, friendly, and patient with us. Shatiema went above and beyond to help us find new accomodations, while William very capably handled the other front desk duties and guests,... More

Hilton Garden Inns have incredible perks for business travelers, but it is the staff that I'm continually blown away by. They genuinely care about there guests in a way I have never seen at another hotel. The most recent example that blew me away was a hiccup in transportation. While the staff called for a cab on my behalf the... More

My family had to make a quick trip to Columbia for an uncle's funeral service. I called the Hilton to reserve 3 rooms for our family, and spoke with Yolande. What a delightful young woman! Extremely helpful and patient in our time of sorrow. Check-in was very smooth and our rooms were ready even though we were a tad early... More

My work has me traveling 90% and I've stayed only at the HGI. You cannot find a better place to rest your tired bones and the entire hotel staff provides family friendly atmosphere during your stay. Best dollar value in town with shopping mall, restraunts, stores, etc only minutes away. The overall service is exceptional under the direction of Sean... More

Loved it! Jesse at the front desk was very friendly and welcoming! The maid said hi to us on the way out and was very nice. She initiated which really impressed me. The lady down in the kitchen area saw my son and gave him a banana, which he loved! The location is close to a lot of great places.... More

while staying here for a soccer tournament weekend in March, I encountered the friendliest people working here. everyone was pleasant, helpful, and had a smile on their faces. from the front desk, to housekeeping, to food service/grill employees....all were hospitable and eager to help with any needs. this hotel is also very close to numerous restaurants, a mall, and lots... More

I stayed here for business, even though my business was a 45 minutes drive the hotel it was worth the drive. The hotel is very close to about a dozen restaurants and close to the highway for travelers just passing though. The “American grill” food is not bad, and the prices are reasonable. The rooms are a little small, internet... More