Let me first say that I love the location and service of this hotel. Both are top notch. Love that this spot is right on the beach inside the gated Palmetto Dunes. The Omni staff was outstanding and everyone I encountered was great and very friendly. Another plus is that they are pet friendly if you want to bring your... More

Just had a cockroach fall on my wife's head while she was sleeping, enough said. More

Let me begin by saying I rather liked this place. Gorgeous location by the beautiful beach, almost universally friendly staff of all disciplines. We even got an upgrade (albeit to the suite that no one paying suite rates would want as its balcony view is dominated by the kids playpark and the car park rather than the sea) but an... More

Got 2 nights via a charity auction. Beautiful place right on the beach. outside areas were clean & well kept. All staff was very friendly. Everyone you came upon said hello. The waiter Mark, in the restaurant for breakfast was very friendly & attentive. Only problem is he parking area. Scattered spaces everywhere, not convenient to moving luggage. Not enough... More

Went for a girls getaway, location was fine as well as the room itself. The pool bar left much to be desired. We had to find someone to take our order. The overall experience was so -so, customer service goes a long way! More

The location of the hotel as well as the rooms & amenities are great but their WiFi and telephone service is terrible ..... More

I technically didn't get to stay in the hotel....I couldn't get to it. Hilton Head's idea of a gated community prevented us from getting to the hotel. All the gated communities are considered private property and don't allow motorcycles on the premises. Since the hotel is in one of these, we weren't able to drive our motorcycles to the hotel.... More

Stayed here for four nights, couldn't have been happier. Staff was very pleasant and helpful. Everyone went out of their way to make sure you had a pleasant stay and that all your needs were met. Simple things like them calling your room after the first night to make sure you were happy, to the poolside bartenders remembering your name... More

We stayed for a week here and loved that we had a really big balcony with an ocean and pool view. It was such a great week! We loved that their was an adult only pool area and easy access to the ocean. We took walks on the beach at night and woke up early to see the sunrise and... More