Got off to a bad start as had asked to upgrade as we had booked in the UK via Thomas ilan option - I was a bit rude initially to the receptionist and apologised after which was accepted and she was helpful and pleasant with advice re restaurants /places to go etc It was good to have a pool although...
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The room was dingy checked out three rooms finally found one acceptable during the night woke up too horrible smell realized in am it was smelly old spot on carpet this place could be so nice if they would take the carpeting out we checked out early the staff was very pleasant said eventually all the rooms will have wood...
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I wanted to thank you for sharing your concerns and apologize for the carpet odor. We are scheduled for a complete renovation late this year and hope that you will come and experience our new rooms! I was pleased to know that you were treated with the great customer service and clean room that we pride ourselves on.
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I stayed at this hotel for five nights during a trip to Charleston. I initially arrived at the hotel very late at night, only to be told by the desk clerk that she was not able to find my reservation because her computer was not working. She also said the hotel was fully booked, although the parking lot appeared less...
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Thank you taking the time to tell us about your experience. I will share your comments with my entire staff. We pride ourselves on great service and clean rooms. I will definately look into the less than friendly attitudes you encountered to ensure that does not happen again. I hope that you will choose us again for any future travel...
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Great place to stay, As soon as I walked in the front door I felt welcomed. This was my first trip to Charleston and the hotel staff was wonderful. The rooms where very clean and comfortable. I ate at all of the restaurants that the that the hotel staff recommended and I was very pleased, Halls Chophouse was amazing. I...
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Thank you for taking the time to share your experience with us during your stay in Charleston. We are pleased that we were able to provide you with the exceptional service and clean rooms we pride ourselves on. We look forward to welcoming you back for any future lodging needs.
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the motel is just over the bridge from Charleston. You can take the boat to fort Sumter right down the road maybe one mile. you can also take the water taxi to Charleston from there. rooms kept very clean great cleaning staff.
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Thank you for sharing your experience with us at The Red Roof Inn Mt Pleasant. You are a valued guest and we look forward to serving you again in the near future for your lodging needs.
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We stayed at this hotel 3 nites. The office staff was extremely helpful. The room was ok but the beds were awful. They were extremely low to the ground an very uncomfortable. The carpet also had holes in it an was in serious need of repair. Cleanliness wise it was just ok...whole hotel needs a good cleaning outside an in....
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Thank you for taking the time to tell us about your experience. It is greatly appreciated and allows us to take into consideration our choices when upgrading the property. I wanted you to know we are scheduled for a complete renovation later this year and look forward to serving you in your future travel needs.
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Everything about my room was clean - the floor, the walls, the bedding, the furniture, and most of all, the bathroom. Spotless. The location is far better than most Red Roof Inns - completely safe and extremely convenient to Patriots Point - just one traffic light and you're there. Free coffee in the lobby all day. This was my third...
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Reviewed 1 June 2011
Thank you for choosing Red Roof Inn year over year. You are a valued guest and we look forward to seeing you again next year.
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Pet friendly & clean rooms. Great price for location. The staff was friendly & very helpful. Plenty of stores and restaurants, a movie theatre & Aurthur Ravenel Brigde within walkin distance. All around great stay!
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Thank you for staying with us on your recent trip. It always nice to know we were able to meet our guests expectations and look forward to serving you again in the near future.
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If u would love to go to a hotel (like this one) it's was the best stay ever...friendliest staff,clean rooms and in a great location.. Me and our family from Indiana will make this spot our 2nd home...
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My husband and I were in town to visit our son who attends the College of Charleston and I chose this hotel due to the location as we had stayed at another facility across the street previously and loved it. Unfortunately, our experience at the Red Roof Inn was the exact opposite. As soon as we opened the door, we...
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I wanted to sincerely apologize for the unpleasant experience you had while staying with us. Please note this is not our normal standards and will be handled in a professional manner to keep this from happening in the future. I would like to discuss this with you furthur to get more details in order to handle this situation. Please contact...
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177 Reviews
136 Reviews
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96 Reviews
