Common areas of hotel are rusty, grimy throughtout and carpeting badly stained. Parking garage gate was up/open 24/7 so parking for guests was difficult as "visitors" from other areas were taking up the Sands' guest spaces. Buffet breakfast at Windows was disappointing. I came down at 8am and was told that "golfers are still eating, please come back at 9.... More

Stayed at the Sands Ocean Club recently for a weekend getaway with girlfriends. We had a tow-bedroom condo on 12th floor. There were so many good things and so many bad things. Good things: Outdoor spaces were very fun! There were plenty of chairs around the outdoor pool. There were plenty of tables outside at Ocean Annie's. Ocean Annie's was... More

We stayed at the Sands Resort and Spa for our honeymoon. I was highly disappointed in the resort. The rooms were old and very dirty. The showers were dirty, the carpet was nasty, so much that we wore shoes the entire time. On our last night there, we found a huge cock roach on my husbands pillow. Disgusting. For the... More

We stayed at Sands 1 week ago (2 adults & 3 young kids). We had a wonderful time on the 15th floor. We were greeted by friendly staff every time we left or returned to the hotel. I had a problem with our keys not working and the front desk staff quickly replaced them. Other guests were cheerful and friendly.... More

Sloan Realty summer vacations rentals in the Sands Ocean Club does not fix condos on 17th floor. We had our vacation in 8/2012 stayed on 17th floor with our granddaughter. They only refunded us $100.00 of the $200.00 we paid for deposit. Nothing wrong the way we left condo cleaner than they had it for us, dust under beds. SLOAN... More

I will start with the pros: we had two balconies with a view of the ocean (real nice), big room, hotel is in a convenient location to Tanger outlet, Barefoot Landing, Walmart, Kroger. Here are the cons: I traveled with my friend for a girls week at the beach; however, I noticed very quickly that I could not bring my... More

Front desk staff was very helpful. Common areas and room was clean and updated. Entertainment was magnificent outside at Ocean Annies but especially inside at Sandals Lounge. The DJ was really into his job with props, etc. Really watched the room and knew what the crowd wanted. Drinks were great and waitresses kept them flowing. Can't say enough good stuff... More

In the 30 years that I have been going to the ocean this was the worst experience by far. We arrove Easter night. We had booked an efficiency and the room's appearance was nice enough. There were a lot of little annoying things. The alarm clock kept flashing on and off. The safe wouldn't lock. There was only one chair... More

We checked in on the Saturday before Easter. We asked for our money back after we saw that our room was three buildings back from the ocean. We were also upset that we did not get the free admission passes to the adventure cruise, wild water and wheels or the Ocean Drive pavilion that was included in our rate. They... More