Hilton Garden Inn Rock Hill (Rock Hill, SC) - Hotel Reviews

ChrisW355

Monroeville, PA

2 reviews

1 helpful vote

“Always perfect”

Reviewed 23 April 2012

1

person found this review helpful

I stay at this hotel all the time when visiting my customer in Rock Hill. The rooms are perfect and the staff is always willing to help with any arrangements. More

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Thank you for your comments. The word "perfect" is very powerful and that is our goal each day with all of our guests. Always perfect is a huge compliment. This means so much coming from one of our regular guests. The fact that you are seeing this consistancy makes me so proud of my staff. I will definitely be passing... More

renie44

chicago

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“great place”

Reviewed 22 April 2012

1

person found this review helpful

We have stayed at this hotel several times in the past. The rooms and linens were clean and fresh beds very comfortable, The staff is wonderful and most helpful. Shopping and restaurants are nearby. Absolutely recommend this for a comfortable stay. More

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Thank you for taking the time to review our hotel and your recent stay with us. We are working hard everyday to provide our guests a clean comfortable stay with great service. Thank you for your continued business. As a repeat customer your comments are especially important as you are able to see if your stays are consistant. We want... More

Rhq1282

Contributor

11 reviews

Reviews in 5 cities

4 helpful votes

“Rock Hill Hilton Garden Inn”

Reviewed 22 January 2012

1

person found this review helpful

Very nice hotel. Large rooms. Great lobby Restaurant area very nice. Breakfast is very good but a bit over priced. Needs options for continental breakfast. Not everyone wants to eat a full breakfast every morning.Had trouble regulating a/c but that just may be my own issues with liking to have a fan on all night. More

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See 5 more reviews by Rhq1282 for Rock Hill

Thank you for taking the time to let us know about your recent stay with us. Your scores and comments are very important to us as we are always looking for ways to improve our service. I apologize you were not able to find some items on our breakfast bar you were looking for. In the future if you do... More

mobleysteven

Virginia Beach, Virginia

1 review

3 helpful votes

“Perfect Stay!”

Reviewed 27 December 2011

3

people found this review helpful

This was my first stay at a Hilton Garden Inn. We went to visit family for Christmas and wanted a nice room. This was by far the most quiet hotel room I ever stayed in. The staff was wonderful, the room was very clean, and we could not have been happier. Absolutely would recommend. This hotel had tons of restaurants... More

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Thank you for your time to write such a nice review. We are working hard everyday to provide our guests with the best service possible. We hope you and your family had a wonderful Holiday and we look forward to serving you on your next visit to the Rock Hill area. Thank you for your business. More

NevadaLizzy

Henderson, Nevada

Contributor

18 reviews

Reviews in 7 cities

6 helpful votes

“Great Stay”

Reviewed 25 December 2011

1

person found this review helpful

Everyone - from front desk to cook to housekeeping was wonderful! Got a great rate on 2nd room we needed at check-in for our son, daughter-in-law & grand-daughter. Breakfast was delicious and generous. The room was very clean and fresh smelling. The bed and pillows were extremely comfortable and all the linens were clean. We even received help folding up... More

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See 2 more reviews by NevadaLizzy for Rock Hill

Thank you for comments on your recent stay with us. Your comments are very important to us. I will definitely pass them along to all of our staff. We are always looking for ways to improve our service and the experience for our guests. We are working hard everyday to provide the best home away from home experience. Your business... More

HotelsPro

New Hampshire

Contributor

13 reviews

Reviews in 9 cities

14 helpful votes

“Nice hotel”

Reviewed 10 December 2011

Very clean like most Hilton Garden Inns. They do not have a bar or restaurant for dinner. Chili's restaurant is next door. More

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Thank you for your response. We are working hard everyday to provide a clean comfortable place to stay with great service. Thank you for choosing Hilton Garden Inn - Rock Hill for your travel needs and we look forward to serving you again on your next visit to the Rock Hill area. More

AcworthJack

Acworth, GA

Senior Contributor

22 reviews

Reviews in 14 cities

29 helpful votes

“Managed by Ebenezer Scrooge?”

Reviewed 29 November 2011

1

person found this review helpful

Great hotel - nice rooms, wonderful beds. We really enjoyed breakfast including omelets made to order! But I expect a bit of Christmas spirit this time of year - how about a nice tree or at least a some Christmas music in the air. There were no decorations - not even a hint of fall or Thanksgiving let alone a... More

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Thank you for your review of your recent stay with us and for choosing Hilton Garden Inn - Rock Hill for your travel needs. I am pleased to hear you enjoyed your stay with us. We are working hard everyday to provide the best home away from home service. I apologize for the lack of decoration during your stay. In... More

Buzz87

Jackson, Tennessee

Senior Contributor

22 reviews

Reviews in 13 cities

6 helpful votes

“Very good business stay”

Reviewed 23 September 2011

The front desk staff greeted a co-worker and myself courteously and professionally when we arrived to check in. I had a king suite upgrade as a Hilton Honors Diamond member, and it was very nice. The only thing I did not like about the room was that the bathroom door opened out, back toward the entrance door. It made it... More

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Thank you for taking the time to comment on your recent stay with us. Your comments are very important to us. They let me as well as my staff know that we are providing the high level of service to meet our guests' needs. Thank you for being a Diamond member and staying loyal to the Hilton Family of Hotels... More

PhilK58

Ocala, FL

Senior Contributor

30 reviews

Reviews in 19 cities

15 helpful votes

“Rest in comfort”

Reviewed 12 September 2011

1

person found this review helpful

My wife and I thoroughly enjoyed our stay over the Labor day weekend. The only problem we had was seeing no towels in the pool area before we took our swim just before the pool closed. I went to the desk, they apologized and ran more towels out to us before we even had a chance to get in! The... More

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Thank you for taking the time to review your recent stay with us. We greatly appreciate the positive feed back. Positive comments like yours are great motivators that let our staff know they are doing a great job. We are working hard everyday to provide the best home away from home service for our guests. Thank you very much for... More

Anna8484

Contributor

19 reviews

Reviews in 10 cities

6 helpful votes

“Nice....but...”

Reviewed 24 July 2011

1

person found this review helpful

Rooms are well-appointed. Service was friendly, despite being placed in a king room when a queen had been reserved. Saw two bugs in the room--if that hadn't happened, this would be a 4/5 review. More

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Thank you for taking time to review your stay with us. I apologize you did not get the room type you requested. I will research why this occurred. I know we did have a very busy weekend. Thank you for informing us about the bugs you found in your room. I will have our exterminator in to correct that issue... More

Hilton Garden Inn Rock Hill Hotel Reviews, Rock Hill

Hilton Garden Inn Rock Hill

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